The office clerk performs a wide range of responsibilities that are covered by their maximum qualifications and competencies. The office clerk conducts a myriad of office support and administrative functions within the business office. This position could be responsible for different jobs in the office and cross-train in others.
Essential Job Functions:
- Expedite prescription processing by performing all duties necessary and allowable, by policy or law.
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Receives new and refilled prescriptions from customers for filling.
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Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as legibility of the prescriber’s name.
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Obtains from the prescription files those prescriptions which have been requested to be refilled.
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Prepares labels for new/refill prescriptions.
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Accommodate customers when they arrive to pick up prescriptions.
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Processes cash register transactions for new and refilled prescriptions.
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Ensures necessary communications are provided to the customer, such as instructions, side effects and medication descriptions.
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Arrange customer consultations with Pharmacist, when requested.
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Procures signatures from customers for all prescriptions received.
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Answer incoming calls, directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication, judgmental decision, etc.
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Completes and processes third-party documents.
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Fills prescription books or new prescriptions.
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Files patient profiles.
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Fills bins with prescription vials.
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Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
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Checks items for appropriate ‘shelf life’ remaining before expiration.
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Affixes price stickers to the items ordered and places on stock shelves or in refrigerator, when required.
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Checks stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge
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Cleans Pharmacy shelves and work areas and maintains entire premises in a satisfactory state of cleanliness.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience:
Office experience preferred. Basic computer skills are required.
Certificates, Licenses, Registrations: Must obtain or possess nationally certified Pharmacy Technician license in the State of Kansas. Successfully pass the State of Kansas Background check. Must have a valid Driver’s License in the State of Kansas.
Reasoning Abilities: Ability to carry out detailed written and/or verbal instructions. Ability to solve problems involving concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively to customers or employees of an organization.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer Skills – To perform this job successfully, an individual should have knowledge of Internet software, Inventory software and Order processing systems.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employees may be asked to deliver medications/items to customers within Haskell County while operating a SDH vehicle.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional heavy physical effort (life/carry up to 25 lbs.)
Prolonged, extensive, or considerable sitting
Prolonged use of computer
Temperament: Must be friendly and helpful yet exhibit professionalism.
This position is an on‑site role and is not eligible for remote or telecommuting work. Regular, in‑person attendance at the designated work location is an essential function of the position.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be added as business needs require.
