Now Hiring: Scoop Shop Team Member (Fall Season)
Love making people smile? Enjoy connecting with others? Come scoop with us at Alleyway, the world's smallest, hardest-to-find, and best-reviewed ice cream shop.
Read this part first. We need someone who can work weekdays and weekends through the end of October, including daytime hours starting at 12:30. If you can only work evenings and weekends, this particular role isn't the right one. This is a seasonal position that runs through the end of October and picks back up in the spring.
You'll work in our teeny-tiny shop, sometimes solo and sometimes with a teammate, depending on the day. You'll be an Alleyway ambassador and a key member of our team. Your number one responsibility is to make everyone's day better.
No experience? No problem. We're proud to be a first-time employer.
We take care of our people. We focus on internal growth, we listen to your ideas, and we help you build skills that last. Team members come back year after year, and that says everything.
You will:
- Welcome every guest with a smile and a sincere thank you
- Scoop with skill, speed, and style
- Operate the register
- Work independently or as part of a small team
- Keep the shop sparkling clean and beautifully organized
- Share flavor details and our story with curious customers
- Politely encourage guests to leave a five-star review, because service matters
- Learn new things and grow in confidence
Qualifications:
- 16 years or older, with working papers if under 18
- Available weekday afternoons, weekends, and holidays through the end of October. Daytime weekday availability is required, not optional
- Friendly, reliable, and curious
- Comfortable chatting with strangers
- Willing and able to work both independently and as part of a team
- Access to a phone that can text, make calls, and run our scheduling app
- Able to scoop firm ice cream and lift 25 pounds (yes, it's a bit of a workout)
Good to know:
- Expected hours: 8 to 15 per week
- Typical shifts are 12:30pm to 5:00pm, 4:30pm to close, or both
- Once you're trained, solo shifts are common
- Not the job for you if you dislike small talk or being on your feet
- Your application will not be considered unless you answer all questions
Compensation:
- $16/hour plus tips (which averaged over $21/hour last year)
- Flexible schedule
- All the ice cream you can eat
Job Types: Part-time, Seasonal
Pay: $16.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Shift:
People with a criminal record are encouraged to apply
Application Question(s):
- What should we know about you?
Anything you’d like to share—fun facts, interests, or what makes you “you.”
- Why do you want to work at Alleyway Ice Cream?
What specifically about our shop, team, or mission appeals to you?
- Do you have any previous work or volunteer experience?
(If not, write N/A—it won’t hurt your chances!)
- Tell us about any non-work experiences or skills you’d like to share.
(This could include school clubs, leadership roles, sports, art, hobbies—anything that shows responsibility, creativity, or teamwork.)
- What dates do you know you'll be unavailable between now and the end of October?
- Can you work during Labor Day weekend (9/5-9/7)?
Please reply with yes, no, or with what date you’ll know by for each.
- When can you start?
- What days and times can you usually work? Will that change in the summer?
- This job is ~8–15 hours/week. Does that work for you?
- Can you commit through the end of October when we close for the season?
- What’s something small someone did for you that made your day better?
Work Location: In person
