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Patient Care Representative

42 North Dental -
Saugus, MA

Quick Apply

Job Details

$21 - $24 an hour

Qualifications

Computer operation
Dental care patient counseling
Phone communication
Medical insurance coverage verification
Dental receptionist
In-person customer service
Patient demographics
HIPAA
Greeting dental patients
Medical administrative support
Clinical data entry
Healthcare privacy protection
Health information regulatory compliance
Handling patient inquiries
Patient registration
Patient education
Managing patient records
Patient scheduling via phone
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

We Are 42 North Dental

Built by dentists for dentists, we continually raise the bar for what's possible in the practice of dentistry by delivering healthy, confident smiles for life.

With our roots in Boston, the best-in-the-nation healthcare hub, we are uniquely positioned to partner with preeminent healthcare solution providers to test and launch new treatments, technologies, and add new specialties and services. It is all part of our mission to chart a bold new course for the practice of dentistry.

Our name refers to the latitude of Boston, MA, where we put down roots over 40 years ago. Boston is known as the "City of Firsts," where innovation, collaboration, and excellence come together. These key building blocks are the foundation of any great healthcare organization.

Why You'll Love this Patient Care Representative Job!

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting the patient in the necessary administrative functions of dental care. Consider joining us at Gentle Dental Saugus!

Responsibilities:

Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance with HIPAA and patient privacy
Perform other related job duties as assigned

Skills & Qualifications:

Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in a computerized environment
Ability to multitask

When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients' lives, apply today!

Disclosures

42NDC values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

42NDC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, including family medical history, or any protected category prohibited by local, state, or federal laws.

Quick Apply

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We Are 42 North Dental

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Responsibilities:

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