Top 42 Hotel front desk supervisor Jobs in Saugus Ma

Front Desk Supervisor
Residence Inn by Marriott Back Bay/Fenway —Boston, MA
- $24.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Front Desk Supervisor
The Liberty Hotel —Boston, MA
- $31.48 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Supervisor
Hampton Inn Boston-Logan Airport —Revere, MA
- $23 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
3d
Front Desk Agent
MCR Hotels —Peabody, MA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager - Boston Marriott Cambridge
Marriott International, Inc —Cambridge, MA
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Hotel Front Office Supervisor
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- Inventory management
- Basic math
Quick Apply
Front Office Supervisor
Studio Allston Hotel —Boston, MA
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Hotel
4d
Front Desk Agent
Marriott International, Inc —Peabody, MA
- $22.35 - $23.85 an hour
- Full-time
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
13d
Rooms Operations Manager - Front Desk, Renaissance Seaport
Marriott International, Inc —Boston, MA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Office Supervisor - Cambria Hotel South Boston
Meyer Jabara Hotels —Boston, MA
- Weekends as needed
- Mid-level
- Hotel
- Leadership
Quick Apply
Assistant Manager - Room Operations (Front Office)
Marriott International, Inc —Boston, MA
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance
Asst. Front Office Manager
Studio Allston Hotel —Boston, MA
- $56,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
4d
Guest Service Agent - Full Time
Giri Hotel Management —Peabody, MA
- $18 - $20 an hour
- Weekends as needed
- No high school diploma
- Microsoft Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
4d
Assistant Front Office Manager
The Colonnade Hotel —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
Front Office Supervisor
Meyer Jabara Hotels —Boston, MA
- Full-time
- Mid-level
- Hotel
- Team management
Quick Apply
Night Audit Supervisor
Hyatt Regency Boston Harbor —Boston, MA
- $34.75 an hour
- Nights as needed
- Basic math
- Mid-level
- Hotel
- Free parking
- Disability insurance
Quick Apply

I want to receive the latest job alert for hotel front desk supervisor in saugus ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel front desk supervisor jobs near saugus ma

Front Desk Manager jobs in Boston, MA

Front Desk Manager jobs in Cambridge, MA

Operations Manager jobs in Boston, MA

Front Office Manager jobs in Boston, MA

Hotel Front Office Manager jobs in Boston, MA

Night Auditor jobs in Boston, MA

Guest Service Agent jobs in Peabody, MA

Assistant Front Office Manager jobs in Boston, MA

Front Desk Manager jobs in New Haven, CT

Help Desk Technician jobs in Olathe, KS

Front Desk Manager jobs in Pleasanton, CA

It Help Desk jobs in Massachusetts

Front Desk Manager jobs in Summerville, SC

Process Manager jobs in Remote

Front Desk Manager jobs in Colorado Springs, CO

Accounting Manager jobs in San Diego, CA

Front Desk jobs in Des Moines, IA

Encargado Del Front Desk jobs in Long Beach, CA

Encargado Del Front Desk jobs in Guayama, PR

Front Desk Receptionist jobs in Rockville, MD

Front Desk Supervisor

Residence Inn by Marriott Back Bay/Fenway -
Boston, MA

Quick Apply

Job Details

Full-time
$24.50 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Word processing
English
Cash register
POS
POS systems

Full Job Description

Job description

Job Description

The purpose of a Front Desk Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.

PAY: $24.50

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with Guest Services Manager to train and monitor front office staff.
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.
Communicates with the Engineering Department regarding any maintenance requests from the guests.
Communicates with the Housekeeping Department regarding guest rooms and requests.

Has complete working knowledge of software system, including all daily transactions and those which are not performed often.

Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
Knows how and where to post all charges.
Handles checks and credit cards received from the guests for payment of hotel charges.
Knows all room rates.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

Must have flexibility to work nights and weekends.
Must be able to read and write fluent English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.

SUPERVISOR RESPONSIBILITIES

Position will supervise front desk staff, in conjunction with the Guest Service Manager.

WORK ENVIRONMENT:

The work environment normally entails the following:

Indoor work environment
Minimal to moderate noise levels consistent with hotel environment

Top of Form

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Lift up to ten pounds.
Push / pull up to 10 pounds.

Job Type: Full-time

Pay: $24.50 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in saugus ma

Front Desk Supervisor

Front Desk Supervisor

Front Desk Supervisor

Front Desk Supervisor

Front Desk Agent

Front Desk Manager - Boston Marriott Cambridge

Hotel Front Office Supervisor

Front Office Supervisor

Front Desk Agent

Front Desk Manager

Front Desk Clerk

Rooms Operations Manager - Front Desk, Renaissance Seaport

Front Office Supervisor - Cambria Hotel South Boston

Assistant Manager - Room Operations (Front Office)

Front Office Manager

Asst. Front Office Manager

Guest Service Agent - Full Time

Assistant Front Office Manager

Front Office Supervisor

Night Audit Supervisor

I want to receive the latest job alert for hotel front desk supervisor in saugus ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected