Top 19 Veterinary receptionist Jobs in Saugus Ma

Veterinary Hospital Receptionist
Petco —Saugus, MA
- $15.00 - $20.90 an hour
- Full-time
- High school diploma or GED
- Cleaning
- Computer skills
- Health insurance
- 401(k)
14h
Veterinary Receptionist
Danvers Animal Hospital —Danvers, MA
- Part-time
- Heavy lifting
- Ability to lift 50 pounds
- Communication skills
- Disability insurance
- Health insurance
6d
Veterinary Receptionist
North Shore Animal Hospital Inc. —Lynn, MA
- $18 - $19 an hour
- Part-time
- Hospital
- Clinic experience
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
Client Service Representative/ Receptionist
Coast to Coast Cardiology —Peabody, MA
- $17 - $28 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
1d
Veterinary Receptionist
BluePearl Vet, LLC —Charlestown, MA
- $20.50 - $30.00 an hour
- Weekends as needed
- Entry level
- Continuing education credits
- Health savings account
2d
Veterinary Receptionist (Care Coordinator) - Woburn Animal Hospital
PetVet Care Centers —Woburn, MA
- $20 - $24 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance
Quick Apply
8d
Veterinary Receptionist - Burlington, MA
Burlington Veterinary Hospital —Burlington, MA
- $17 - $21 an hour
- Full-time
- Organizational skills
- Cleaning
- Communication skills
- Paid parental leave
- Paid holidays
Veterinary Receptionist
Shawsheen Animal Hospital —Tewksbury, MA
- $18 - $21 an hour
- Full-time
- Hospital
- Customer service
- Office
- Continuing education credits
- Health savings account
Quick Apply
2d
Veterinary Client Care Coordinator/Receptionist
PET HAVEN ANIMAL HOSPITAL —Watertown, MA
- $22 - $24 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
2d
Veterinary Urgent Care Receptionist Part-Time
Veterinary Urgent Care Center Dedham —Dedham, MA
- $20 - $24 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Experienced Veterinary Receptionist (with leadership opportunity)
Dedham Veterinary Associates —Dedham, MA
- $20 - $24 an hour
- Full-time
- Data entry
- In-person
- Leadership
- Continuing education credits
- Health savings account
Quick Apply
Veterinary Receptionist - Experienced
Carr Island Animal Hospital —Newburyport, MA
- $20 - $24 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
Veterinary Receptionist
Canton Veterinary Hospital —Canton, MA
- $18 - $20 an hour
- Part-time
- Heavy lifting
- Ability to lift 50 pounds
- Communication skills
14d
Veterinary Receptionist - Norwell, MA
Norwell Veterinary Hospital —Norwell, MA
- $18 - $22 an hour
- Full-time
- Organizational skills
- Cleaning
- Computer skills
- Paid parental leave
- Paid holidays
8d
Veterinary Receptionist
Driftway Veterinary Group Incorporated —Scituate, MA
- Full-time
- Computer skills
- Entry level
- Pet insurance
2d
Veterinary Receptionist
Great Road Veterinary Hospital —Acton, MA
- $18 - $22 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
6h

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Veterinary Hospital Receptionist
Petco —Saugus, MA
Assume primary responsibility for answering the practice phone and routing calls appropriately. Greet all visitors to the practice; greet clients and patients…
$15.00 - $20.90 an hour
14h
Veterinary Receptionist
Danvers Animal Hospital —Danvers, MA
Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Ability to lift approximately 50 pounds.
6d

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Northarlington Animal Clinic —Columbus, OH
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or…
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Anthony Pelfrey - State Farm Agent —Westerville, OH
Previous experience in a receptionist or customer service role. Assist in handling incoming inquiries and maintaining customer records.
$22 - $26 an hour
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Veterinary Hospital Receptionist

Petco -
Saugus, MA

Apply Now

Job Details

Full-time
$15.00 - $20.90 an hour
14 hours ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Computer operation
Phone communication
High school diploma or GED
Computer skills
Telephone systems
Office phone management

Full Job Description

Veterinarians and Vet Services

R367836

Full time

Not Remote

343 Broadway, Saugus, MA 01906-1905 United States

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose:

The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice.

All hospital partners are responsible for performing duties in a way that creates an environment in which:

The patient’s needs always come first.
Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
Contentious issues are dealt with and resolved as they occur, or as soon as is possible.
exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

Assume primary responsibility for answering the practice phone and routing calls appropriately.
Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings.
Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.
Participate in the training of new staff members and general dissemination of knowledge as required.
Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials.
Confirm all appointments by client’s preferred communication method (phone, email, text) the prior day, and make necessary adjustments.
Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied.

Other Duties and Responsibilities

Perform additional duties as assigned

Nature of Supervision

In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty

Planning and Problem Solving

Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.).

This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client’s and pet’s experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both.

Impact

This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client’s first and last impressions of our facility and staff are optimal.

Supervisory Responsibility

This position has no immediate supervisory duties.

Education/Experience

High school diploma is a requirement.
Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization.
Must have excellent written and verbal communication skills.
Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
Must have exceptional telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
Preferred: Previous experience using a Practice Management System

Competencies: Completed by Total Rewards Department

Work Environment:

Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.

Contacts

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $15.00 - $20.90

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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