Top 1 Account administrator Jobs in Savannah, Ga

Account Coordinator (Savannah)
The Blood Connection —Savannah, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
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Account Coordinator (Savannah)

The Blood Connection -
Savannah, GA

Quick Apply

Job Details

Full-time

Qualifications

Customer follow-ups
Microsoft Excel
Microsoft Outlook
Outdoor work experience
High school diploma or GED
Driver's License
Donor relations

Full Job Description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!

Position Overview
The Donor Resources Account Coordinator is responsible for supporting operational strategies for recruitment and collection goals utilizing HemaCollect and HemaConnect software. This position must reflect professionalism, competency, exemplary customer services skills, and a genuine appreciation for the donor groups while promoting the values and mission of The Blood Connection. This position requires skills in working with donor sponsor groups, community groups, and other employees of The Blood Connection involved in these functions. The Donor Resources Account Coordinator is responsible for assisting the Donor Resources team in all administrative tasks as assigned.
Essential Functions

Maintains all blood drive details within HemaCollect and HemaConnect as assigned
Provides administrative support for Account Managers and Blood Drive Event Coordinators
Assists with ensuring all blood drive materials are sent out by the assigned rolling monthly deadline
Works in concert with colleagues to perform back up support to the calendar needs as assigned
Performs routine administrative duties to include generating reports, answering/responding to internal and external customers, reaching out to sponsor groups, validating that all blood drive details are accurate and up to date within TBC software
Prepares and maintains various reports and data as required
Provides superior customer service to both blood drive sponsor groups and colleagues
Constructs and maintains HemaCollect account notes related to blood drive scheduling, customer service issues, contact/coordinator related information, and all other touch points as assigned
Confirms preliminary blood drive details and logistics with blood drive sponsor groups as assigned
Works one on one with new Account Managers after training to get them acclimated to the department procedures and computer system
Orders department office supplies
Assists with scheduling blood drives as assigned
Creates Google docs for various needs
Prepares monthly Account Manager calendar assignments
Handles all set up of new Account Managers providing equipment and ensuring the new employees are assigned properly in both HemaConnect and HemaCollect
Tracks Account Manager equipment inventory
Attends occasional blood drives as assigned
Audits booked drive industry codes for accuracy
Prepares marketing packs for new and established sponsors
Creates new systems to help maximize department efficiency (e.g., leader board)
Prepares in-office and onsite equipment for Account Managers to ensure appropriate branding
Submits grant requests through Accounting
Assists with facilitating department meetings
Creates and manages department correspondence
Works closely with Marketing and other departments to ensure compliance
Updates and distributes daily calendar needs for the team three times each day
Schedules and monitors Recruiter’s schedule
Motivates and encourages staff through the leader board, monthly awards, team building, birthday acknowledgement, etc.
Provides recommendations to improve business unit operations
Other duties as assigned or required

Minimum Qualifications

High School Diploma or GED
Valid Driver’s License with no major infractions and dependable transportation
Experience working with the public
Customer service, marketing, clinical, and/or sales experience
Exercises discretion and judgment in performance of duties
Proficient knowledge of Microsoft Office (i.e., Word, Excel, Outlook)
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors and co-workers
Ability to sell The Blood Connection to all groups in the community by carrying our message of community service
Demonstrates the persona necessary for skillfully asking for blood drives and handling rejection, when given by groups, with professionalism and a positive attitude
Ability to follow up respectfully with accounts
Possesses the aptitude for continued skill development

Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting up to 25 pounds
Sitting, standing, or walking for an extended period of time
Bending and twisting
Assembling tents, chairs, tables, and any other equipment or materials
Ability to work in varied outdoor climates

Equal Opportunity Employer Veterans/Disabled

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account administrator jobs in savannah, ga

Account Coordinator (Savannah)

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