Top 4 It service manager Jobs in Savannah, Ga

ITS Project Manager - Innovation & Technology Services
City of Savannah —Savannah, GA
- Full-time
- Computer Science
- Customer service
- Pass drug screening
- Wellness program
- AD&D insurance
13d
20171 - Sr Business Systems Analyst (FCM)
Hyundai Autoever America —Savannah, GA
- $79,000 - $120,000 a year
- Full-time
- 7 years
- Computer Science
- Analysis skills
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ITS Project Manager - Innovation & Technology Services

City of Savannah -
Savannah, GA

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Job Details

Full-time
13 days ago

Benefits

Wellness program
457(b)
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Pension plan
Uniform allowance
Employee assistance program
Vision insurance
Life insurance
Paid sick time

Qualifications

Customer service
Supervising experience
Vendor relationship management
Vendor communication
Leading team collaboration initiatives
Managing projects
Productivity software
Cross-functional team management
Technical Proficiency
Cross-functional communication

Full Job Description

Purpose

Are you ready to walk through the door of opportunity?

Stop chasing your dream—your chance to embrace a new beginning is here!

If you’re seeking a rewarding career in a fast-paced environment that offers career growth, the opportunity to learn from industry leaders, and the chance to make a meaningful impact, the City of Savannah’s Innovation and Technology Services (ITS) Department invites you to apply for the position of Project Manager. We are looking for a highly qualified, customer-focused, collaborative, inclusive, and skilled professional to join our team!

As our new ITS Project Manager, you will lead and oversee technology projects that align with our business goals. In this role, you will:

Develop and manage project implementation plans, including scope, timelines, deliverables, and objectives.
Facilitate analysis and design sessions to ensure business requirements are accurately captured and addressed.
Create and execute implementation strategies focused on meeting current and future performance goals.
Collaborate with project sponsors to define success criteria.
Identify potential risks, manage changes in project scope, and develop contingency plans.
Prepare and present budget proposals and recommend necessary adjustments.
Manage the full project lifecycle, ensuring adherence to best practices in scope, quality, risk, and change control.

Join us in shaping the future of technology for the City of Savannah—where your skills, vision, and leadership will make a difference every day.

We offer great pay, excellent benefits to include medical, dental, and vision plans, life insurance, employee/spouse/child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensation plan (457 B), pension plan, flexible spending account, home purchase assistance and 12 paid holidays!

Essential Job Functions

Promotes the use and adoption of standard Project Management Methodology (PMM) and supports functional and ITstaff by providing guidance in the usage of PMM.
Collaborates to develop, and appropriately execute a communication strategy, including stakeholder analysis, change management, communications, and adoption plans.
Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas, and delivers overall progress reports to senior management and stakeholders.
Negotiates with department managers, when necessary, regarding the support of required personnel within the organization to ensure project continuity through completion.
Manages relationships across organization and divisions to develop a thorough understanding of core business functions and align projects with overall business objectives.
Conducts quality assurance audits in support of project quality plan, including project post-mortem assessments and suggests improvements in process or procedure.
Ensures timely and on-budget delivery and project implementation.
Manage customer relationships to meet ITS expectations of customer satisfaction and quality.
Facilitates various working sessions (e.g., meetings, process mappings, dress rehearsals)
Perform other duties as assigned.

Minimum Qualifications

Three years of project management experience.
Bachelor’s degree in Business, Management, Project Management, Computer Science from an accredited college or university or any equivalent combination of education, training, and experience.
Experience in leading teams in a project supervisory capacity
Demonstrated highly developed oral and written communication skills, particularly in reporting, public presentation and consultation, and the ability to negotiate and communicate with relevant internal and external stakeholders.
Good interpersonal skills with cross functional staff.
Experience working with vendors to achieve acceptable and appropriate deliverables
Demonstrated commitment to excellent customer service.
Creative problem solving.
Detail-oriented with strong organizational skills
Experience in the use of the Microsoft 365 platform.

Preferred Qualifications:

Five years of project management experience.
PMP or CAPM certification
Experience with IT projects.
Demonstrably high standards in at-paced work environment, able to identify a sense of urgency
Ability to define product benefits effectively to nontechnical management
Experience in the use of project management software (Smartsheet)

Work Location: 1000 Business Center, Drive Suite 120 Work Hours: 8 am - 5 pm

Additional Requirements

Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Note: While standard business hours are 8:00 AM to 5:00 PM, IT project managers may occasionally be required to workoutside these hours based on the needs of their assigned projects

Additional Information

People Skills:

Accountability and Integrity: Owning outcomes, holding self and other accountable, maintaining transparency, upholding ethical standards.
Communication: Active listening, clear verbal and written communication.
Leadership: Motivating teams, making decisions under pressure, leading by example, and conflict resolution.
Emotional Intelligence: self-awareness, empathy toward stakeholders, managing your emotion and reading others, building trust.
Problem-Solving: root cause analysis, creative thinking under constraints, navigating ambiguity.
Adaptability: embracing change and uncertainty, remaining calm under pressure, shifting priorities when needed, agile mindset.
Negotiating and Influence: Managing stakeholder expectations, gaining buy-in without authority.
Time Management and Prioritization: managing multiple workstreams, focusing on critical path tasks, avoiding scope creep.
Collaboration and Teamwork: fostering cross-functional cooperation, encouraging inclusive team participation, mediating differing viewpoints, celebrating ream wins.
Cultural and Organizational Awareness: Sensitivity to diverse work cultures, adapting to organization norms, understanding informal power structures, navigating across departments and hierarchies.
Coaching and Mentoring: sharing lessons learned, supporting professional growth.
Resilience: Bouncing back from setbacks, handling criticism constructively, sustaining energy through long projects, and leading through crises.

Core Technical Skills:

Proficiency in: Smartsheet (schedule management, documentation, reporting) or similar PMIS, MS Teams(collaboration), SharePoint (documentation)
Project Scheduling & Planning: Work Breakdown Structure (WBS) creation, Gantt chart development, Critical Path Method (CPM), Resource leveling & allocation, Time tracking tools.
Budgeting & Cost Control: Cost estimation techniques (bottom-up, analogous, parametric), Budget forecasting and variance analysis, Financial reporting in Excel, ERP tools.
Risk Management: Risk identification and assessment, Quantitative and qualitative risk analysis, Risk register management, Mitigation and contingency planning.
Requirements Gathering & Business Analysis: Use of Business Requirements Documents (BRDs) and Functional Specs, User stories and acceptance criteria, Process mapping (using Visio, Lucidchart), Stakeholder analysis.
Data Analysis & Reporting: Advanced Excel (pivot tables, formulas, macros), KPI tracking and project performance dashboards.
Documentation & Version Control: Technical writing for SOPs, charters, and manuals, Document control systems(e.g., SharePoint, Smartsheets), Change management tracking.
Systems Integration & Technology Understanding: Understanding of APIs, system workflows, and data flows, familiarity with ERPs, infrastructure basics (cloud vs. on-premise, networks, databases).
Compliance & Governance: Regulatory compliance standards, PMO governance models and stage gate reviews, Audit preparedness and documentation traceability.

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it service manager jobs in savannah, ga

ITS Project Manager - Innovation & Technology Services

20171 - Sr Business Systems Analyst (FCM)

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