Summary:
The Maintenance Technician is responsible for all support operations pertaining to the usage and maintenance of equipment delivered at customer sites. They are the customer interface for HWX’s on-site activities; they have strong communication and client service skills. They apply knowledge of mechanical, hydraulic and pneumatic principles in determining equipment malfunctions and restores equipment to operation. They support maintenance, production and factory equipment, and tooling in the customer’s facility.
Duties and Responsibilities:
- Perform all duties in a safe and collaborative manner and immediately report any potentially dangerous conditions or other safety concerns to the supervisor.
- Start up and shuts down equipment in accordance with operation’s requirements, company safety procedures and OSHA requirements for machine activation and shutdown.
- Perform work requiring a thorough knowledge of mechanical theory and principles, written specifications, properties of various materials.
- Performs scheduled preventive maintenance tasks and turns in accurate paperwork for the work performed.
- Troubleshoot and repairs mechanical, hydraulic and pneumatic equipment.
- Receive drawing, specification, and instructions, both verbally or in writing, concerning emergency and scheduled repair, installation, and inspection work to be performed.
- Plans details of working procedures to determine material or replacement needs and determines a logical approach to repair problems.
- Promote and comply with good safety practices and habits, including but not limited to, use of all PPE.
- Provides technical assistance (interpretation of drawings, recommendation of construction methods and equipment, etc.) as required, including mechanical, plumbing and fire protection.
- Ensure HWX is operating and following intent of maintenance contract.
- Maintain relationships with internal and external clients.
- Perform other duties as assigned.
Education and Work Experience:
- Technician Certification or Associates degree in related field required.
- OSHA Certification preferred.
- Thorough understanding of controls software in an automated environment.
Work Authorization/Security Clearance Requirements:
- Secret clearance is required.
Knowledge, Skills and Abilities:
List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.
- Performs routine maintenance on equipment and determine when and what kind of maintenance is needed.
- Reads and understands blueprints, schematics, and/or measuring devices.
- Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations and diligently follows through on commitments and consistently meets deadlines.
- Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
- Clear and effective communication skills in both written and spoken forms.
- Understands how to use the computers, including such tasks as turning the computer on and off, locating and opening files, navigate to websites, perform searches, and download files.
- Knowledge of computer applications including email, databases, word-processing program and spreadsheets (such as Microsoft Office).
- Respond and follow up to a customer’s inquiry or problem in a timely and effective manner.
- Identifies problems and review relevant information to develop options, then implement the solutions.
- Works effectively with different levels of management, team members and customers.
Work Conditions:
Environment Type:
- Indoors. Production and office environment. Temperature controlled, unless products and/or equipment is located outdoors.
Exposure Types:
- Cuts and/or burns
- Dirt, dust, grease and/or oil
- Noisy environment
Work Hours:
- Standard work schedule, overtime may be necessary for meeting deadlines, required travel, and emergent conditions.
Travel Requirements:
- Remote - perform job responsibilities from customer work sites.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Please see Human Resources for detained information for each physical demand.
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
- Medium work that includes moving objects up to 50 pounds.
- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Safety - HWX enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment.
Quality - It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the HWX Quality Policy and carry out job activities in compliance with applicable HWX Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job.
Security Clearance Statement - This position may require a government security clearance; you must be a US Citizen for consideration.
ITAR Requirements - To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at HWX must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.
Equal Employment Opportunity - HWX is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. HWX hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law.
