Top 8 It support manager Jobs in Sc

IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- 6 years
- Computer Science
- Basic math
- Disability insurance
- Dental insurance
IT Support Manager
Precision Castparts Corp. —Dillon, SC
- Full-time
- Computer science
- Computer Science
- SQL
11d
IT Business Relationship Manager
Booz Allen Hamilton —North Charleston, SC
- $52,900 - $108,000 a year
- Full-time
- Microsoft Excel
- Azure
- Mid-level
- Health insurance
- Flexible spending account
Site Manager
Abacus Technology —Charleston, SC
- Full-time
- Customer service
- System design
- Mid-level
3d
Service Desk Lead
Hudson Automotive Group —Charleston, SC
- Computer science
- Computer Science
- Mid-level
- Paid training
- Paid holidays
Quick Apply
7d
Audit Calibration and Technical Support Analysis Section Manager
State of South Carolina —Richland County, SC
- $77,713 - $90,500 a year
- Weekends as needed
- 6 years
- Data analysis skills
- Research
- Paid parental leave
- Paid holidays
Technical Service and Support Manager
Standex —Summerville, SC
- Full-time
- Engineering
- ERP systems
- Laboratory experience
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
Performs general clerical work as required, including but not limited to preparing reports and records, entering and retrieving computer data, copying and…
$61,767 - $78,753 a year
IT Support Manager
Precision Castparts Corp. —Dillon, SC
Work closely with other division and corporate technical teams including security, networking, infrastructure, and application teams, to identify and…
11d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Manager, Information Technology - End User Support
Battelle —Columbus, OH
Bachelor's Degree in Computer and Information Systems or a more-specific, related technical field; 10 years’ experience in Information Technology; or an…
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
Utilizes utilities and tools to provide remote/onsite technical support services on end user software and hardware.
$41,250 - $68,750 a year
3d

Show more jobs in cities nearby

I want to receive the latest job alert for it support manager in sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT HELPDESK MANAGER

City of Columbia, SC -
Columbia, SC

Apply Now

Job Details

Full-time
$61,767 - $78,753 a year

Benefits

Disability insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance

Qualifications

Class D
Associate's degree
CompTIA Security+

Full Job Description

Description

This position coordinates the provision of effective computer user support, maintains and repairs computer hardware and peripheral equipment, and performs related technical work as required. The incumbent is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.

The work is considered light-to-medium in nature and involves walking or standing much of the time and also involves exerting between 20 and 50 pounds of force on a recurring basis, or considerable skill, adeptness and speed in the use of fingers, hands or limbs in tasks involving close tolerances or limits of accuracy. The work requires the following physical abilities to perform the essential job functions: crawling, crouching, feeling, fingering, grasping, handling, hearing, kneeling, mental acuity, pulling, pushing, repetitive motion, speaking, talking, visual acuity, and walking.

Work environment involves exposure to no known environmental hazards; and is dynamic that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Essential Job Functions

Coordinates daily Help Desk activities, ensuring the provision of timely, effective computer user support and assistance;
Reviews and maintains Help Desk database;
Assists in supervising Help Desk Analysts; supervisory duties include instructing, assigning and reviewing work, maintaining standards, coordinating activities, allocating personnel, and acting on employee problems. Offers training, advice and assistance as needed;
Troubleshoots, maintains and repairs computer hardware and peripheral equipment; assists in troubleshooting and resolving computer software problems;
Ensures accurate information is logged into the work order ticketing system and updated in a timely fashion;
Monitors the performance of network lines; takes corrective action as necessary;
Manages, orders, receives and maintains inventory of computer parts and supplies;
Assists department personnel in implementing anti-virus procedures and with other technical duties as requested;
Acts as backup technician when work volume is high or during personnel shortages;
Receives and responds to employee inquiries, requests for assistance and complaints in areas of responsibility;
Maintains accurate and complete work records;
Performs general clerical work as required, including but not limited to preparing reports and records, entering and retrieving computer data, copying and filing documents, answering the telephone, etc.;
Attends training as required to maintain job knowledge and skills; and
Performs other related duties as assigned.

Qualifications

MINIMUM REQUIREMENTS TO PERFORM WORK:

Associate’s degree in computer science, information technology or closely related field;
Six (6) years of relevant prior experience in a technical or help desk support/service environment;
Two (2) years of relevant prior management experience preferred;
Prior experience in local government or law enforcement technologies preferred;
Must have CompTIA A+, CompTIA Net+, additional IT-related (MCITP, Security+, etc.) certifications;
Valid South Carolina Class “D” Driver’s License.

Knowledge, Skills, and Abilities

Knowledge of addition, subtraction, multiplication, division, and/or calculating ratios, rates and percentages;
Knowledge of the English language;
Knowledge of Windows Operating System and Microsoft Office preferred;
Knowledge of SQL and Crystal Reports;
Ability to coordinate or determine time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities;
Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants;
Ability to operate or repair complex machinery or equipment that requires extended training and experience, such as computer hardware, software and network systems; involving installation and testing at an elementary level or limited scope;
Ability to perform coordinating work involving guidelines and rules, with constant problem-solving;
Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form;
Ability to perform specialized technical or entry-level professional work requiring general understanding of operating policies and procedures and their application to problems not previously encountered; application of specialized technical or professional principles and practices or the use of a wide range of administrative methods in the solution of problems; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure; and
Ability to take action of others, requiring almost constant decisions affecting co-workers, customers or others in the general public; works in a moderately fluid environment with guidelines and rules, but frequent variations from the routine.

Apply Now

Refine Your Search

it support manager jobs in sc

IT HELPDESK MANAGER

IT Support Manager

IT Business Relationship Manager

Site Manager

Service Desk Lead

Audit Calibration and Technical Support Analysis Section Manager

Technical Service and Support Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support manager in sc

Explore jobs in more locations

Description

Essential Job Functions

Qualifications

Knowledge, Skills, and Abilities

Job Seeker Tools

Employer Tools

Browse

Stay Connected