Top 614 Patient services representative Jobs in Sc

ROI Client Services Specialist
MRO Corporation —Greenville, SC
- $18 - $22 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Health Advocate - Outbound Calls, Healthy Outcomes Team - Work From Home
CVS Health —South Carolina
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Computer literacy
- Windows
- Health insurance
- Dental insurance
14d
Customer Service Representative
CVS Health —South Carolina
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Outbound Call Center Rep
CVS Health —South Carolina
- $15.00 - $26.93 an hour
- Full-time
- Remote
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Employee stock purchase plan
7d
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —South Carolina
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Inbound Contacts Representative
Humana —South Carolina
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- Spanish
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
3d
Eligibility Representative - Accredo - Remote
The Cigna Group —South Carolina
- Online Application
- Remote
- High school diploma or GED
- Fair chance
- 1 year
Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill
Atrium Health —Rock Hill, SC
- $20.80 - $31.20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid parental leave
- Disability insurance
Representative Needed for Inbound Customer Service Role
Disabled Veteran Solutions —South Carolina
- $18 - $19 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Customer Service / Healthcare Claims Rep (Remote)
Concentrix —South Carolina
- $15 - $18 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
1d
Patient Access Specialist - Patient Access
McLeod Health —South Carolina
- Online Application
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Scheduling Representative (FT) - Carolina Forest
McLeod Health —Myrtle Beach, SC
- Online Application
- Surgery
- Computer literacy
- High school diploma or GED
Quick Apply
2d
Patient Registrar
Shriners Hospitals for Children —Greenville, SC
- $14.85 - $22.28 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
14d
Patient Access Representative - Okatie
Beaufort Memorial Hospital —Okatie, SC
- Full-time
- Hospital
- Entry level
20h
Medicaid Patient Support Representative
HCA Healthcare Trident Hospital —Charleston, SC
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Patient Access Representative
Beaufort Memorial Hospital —Beaufort, SC
- Full-time
- Hospital
- Entry level
Customer Service Representative - Healthcare (Seasonal, Remote)
Concentrix —South Carolina
- $15 an hour
- Urgently hiring
- Remote
- Background check
- Computer literacy
- Residential
- Paid training
- Paid holidays
Prior Authorization Associate
Lexington Medical Center —West Columbia, SC
- Full-time
- No experience needed
- High school diploma or GED
- Epic
- 403(b) matching
- Disability insurance
Patient Service Specialist AH Rock Hill Neurosurgery
Atrium Health —Rock Hill, SC
- $19.80 - $29.70 an hour
- Full-time
- Surgery
- Office
- High school diploma or GED
- Paid parental leave
- Disability insurance
21h
Unit Secretary/Patient Care Tech - Pediatric School Age/Adolescent FT, Night
Prisma Health —Greenville, SC
- Full-time
- Hybrid work
- Surgery
- Hospital
- No experience needed

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ROI Client Services Specialist

MRO Corporation -
Greenville, SC

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Computer literacy
Employee relationship building
High school diploma or GED

Full Job Description

ROLE: The ROI Client Services Specialist is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records while maintaining consistent excellent customer service standards. The ROI Client Services Specialist provides issue resolution, status updates concerning requests for medical records, and posts corrective actions in the corporate database to facilitate timely release of information processing. The ROI Client Services Specialist will work within ROI Online and various Electronic Medical Systems.

TASKS AND RESPONSIBILITIES:

Receives inbound phone inquiries from requesters regarding medical records.
Answers questions regarding status of the request. Ensures that calls are answered promptly and courteously within prescribed standards and metrics.
Works with Supervisor to escalate complex elevated issues.
Maintains and ensures positive relationships with clients (hospitals) and requestors of ROI (attorneys, insurance companies, state disability offices, record copy services, peer organizations, doctor’s offices, and others).
Maintains strong knowledge of HIPAA, HITECH, state/federal rulings, and statutes, as well as facility requirements and nuances.
Participates in weekly customer service meetings to assess, discuss, and analyze trends, training opportunities, skill enhancement and client/requester issues.
Access and navigate through multiple EMR(s) systems to check status of inbound phone inquiries from requesters.
Performs other duties as assigned by management.

SKILLS|EXPERIENCE:

High School Diploma or equivalent required.
College courses beneficial but not required.
Experience with MRO daily processes and model. 6 months’ experience preferred.
Ability to make independent decisions and apply critical thinking based on practical knowledge and business acumen.
Computer knowledge. Accurate data entry skills and attention to detail.
Prior customer service experience strongly preferred.
Strong problem-solving skills.
Exceptional interpersonal skills and capacity to build effective relationships with co-workers and requesters.
Ability to work effectively and independently in high volume production environments.
Demonstrated proficiency in verbal communication.

This job function requires the ability to sit, while using a computer, for extended periods of time.

This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

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Refine Your Search

patient services representative jobs in sc

ROI Client Services Specialist

Health Advocate - Outbound Calls, Healthy Outcomes Team - Work From Home

Customer Service Representative

Outbound Call Center Rep

Call Center Representative – Medicaid Member Support

Inbound Contacts Representative

Eligibility Representative - Accredo - Remote

Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill

Representative Needed for Inbound Customer Service Role

Customer Service / Healthcare Claims Rep (Remote)

Patient Access Specialist - Patient Access

Scheduling Representative (FT) - Carolina Forest

Patient Registrar

Patient Access Representative - Okatie

Medicaid Patient Support Representative

Patient Access Representative

Customer Service Representative - Healthcare (Seasonal, Remote)

Prior Authorization Associate

Patient Service Specialist AH Rock Hill Neurosurgery

Unit Secretary/Patient Care Tech - Pediatric School Age/Adolescent FT, Night

I want to receive the latest job alert for patient services representative in sc

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