Top 1750 Customer service representative Jobs in Schaumburg, Il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
5d
Financial Service Trainee – Elgin, IL – Customer Service
LSI —Elgin, IL
- From $17 an hour
- Part-time
- Background check
- Spanish
- Customer service
- Profit sharing
- Paid training
Quick Apply
Customer Service Representative
Callas Kingsley Electrical Sales —Wood Dale, IL
- $50,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant/Customer Service
Billco Corporation —Addison, IL
- $22 - $26 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep (CRL)
Oldcastle BuildingEnvelope —Elgin, IL
- $17.79 - $22.60 an hour
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid time off
Quick Apply
Customer Service Representative
Amerisun Inc —Itasca, IL
- $19 - $23 an hour
- 8 hour shift
- Background check
- Sales
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Shipping Coordinator and Customer Service Representative
Confidential —Itasca, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Computer literacy
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Representative
HS Wholesale —Addison, IL
- $18 - $20 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
VORTEX INDUSTRIES, LLC —Schaumburg, IL
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Rep / Call Center / Client Support
ADP —Schaumburg, IL
- $15.00 - $28.94 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Wellness program
- Disability insurance
Client Service Representative
Kenneth Young Center —Schaumburg, IL
- $22 - $25 an hour
- Full-time
- Psychiatry
- Computer literacy
- 3 years
- 403(b) matching
- Paid holidays
Quick Apply
12d
Customer Service Representative
S and J Plumbing —Arlington Heights, IL
- $20 - $35 an hour
- Full-time
- Military
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Customer Service Rep
Service Partners —Itasca, IL
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
11d
Pharmacy Customer Service Associate
Walgreens —Schaumburg, IL
- $16.40 - $18.00 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
5d
Morning FT Member Services Representative.
Planet Fitness —Schaumburg, IL
- $15 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
12d
Customer Service Associate
Walgreens —Schaumburg, IL
- $15.40 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
5d
Customer Service Representative
Waste Connections —Elk Grove Village, IL
- $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8h
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Hoffman Estates, IL
- $16.12 - $23.21 an hour
- Part-time
- No experience needed
- Office
- High school diploma or GED

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Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $30 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Account management
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in schaumburg, il

Account Manager II

Financial Service Trainee – Elgin, IL – Customer Service

Customer Service Representative

Administrative Assistant/Customer Service

Customer Service Rep (CRL)

Customer Service Representative

Client Services Representative

Shipping Coordinator and Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Rep / Call Center / Client Support

Client Service Representative

Customer Service Representative

Remote Customer Service Representative

Customer Service Rep

Pharmacy Customer Service Associate

Morning FT Member Services Representative.

Customer Service Associate

Customer Service Representative

Customer Service Representative - Patient Registration

I want to receive the latest job alert for customer service representative in schaumburg, il

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