Top 454 Data manager/data analyst Jobs in Schaumburg, Il

Manager - DT Service Desk
United Airlines —Arlington Heights, IL
- $102,220 - $133,194 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
6d
Performance Marketing Analyst
Servpro —Broadview, IL
- $55,000 - $75,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Dental insurance
- 401(k)
Quick Apply
Compensation Analyst
Hydro —Rosemont, IL
- $86,934 - $118,210 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
12d
Sr Financial Analyst Pasta & Condiments
Barilla —Northbrook, IL
- $80,000 - $84,000 a year
- Hybrid work
- Office
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Child Service Coordinator
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $58,696 - $73,369 a year
- Full-time
- Classroom
- Management
- Working with individuals with disabilities
Quick Apply
Sr Rebates Analyst
Fresenius Kabi —Lake Zurich, IL
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Senior Pricing Analyst, Contract Marketing
Fresenius Kabi —Lake Zurich, IL
- $85,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- 5 years
- Writing skills
- Wellness program
- Health insurance
Quick Apply
Data Scientist, Professional Senior
Zebra Technologies —Lincolnshire, IL
- $108,960 - $163,440 a year
- Hybrid work
- Azure
- Computer Science
- 5 years
- Paid time off
- Parental leave
6d
Child Autism Therapist (Bachelors Degree Required)
Action Behavior Centers - ABA Therapy for Autism —Park Ridge, IL
- $17.50 - $28.00 an hour
- Urgently hiring
- 18 years or older
- No experience needed
- Master's degree
- Paid training
- Paid holidays
Quick Apply
4d
Acquisition Manager
Lakeshore Management —Skokie, IL
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Pass drug screening
- Office
Quick Apply
6d
BUSINESS ANALYST
Savvy Info Systems —Schaumburg, IL
- PMP
- Mid-level
- Bachelor's degree
IT Data Analyst
Walgreens —Deerfield, IL
- $56,800 - $189,000 a year
- Monday to Friday
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Analyst Data Analytics
Walgreens —Deerfield, IL
- $63,100 - $101,200 a year
- Microsoft Word
- Computer science
- Computer Science
Data Analytics Analyst
Walgreens —Deerfield, IL
- $63,100 - $101,200 a year
- Microsoft Word
- Computer science
- Computer Science
IMH PFS Denial Specialist, Full Time - Days
UChicago Medicine —Burr Ridge, IL
- Full-time
- Remote
- Hospital
- Computer literacy
- Writing skills
Data Analyst Lead
Benchmark Solutions LLC —Chicago, IL
- $100,000 - $120,000 a year
- Remote
- 3 years
- SQL
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
7d
Senior Reporting Analyst
Walgreens —Deerfield, IL
- $71,400 - $114,300 a year
- Mid-level
- Office
- High school diploma or GED
Systems Analyst
Steck Systems —Deerfield, IL
- Computer science
- Computer Science
- Windows
Pricing Analyst
Anheuser-Busch —Lisle, IL
- $84,800 - $100,700 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
11d
Case Management Analyst - Field Elgin, IL and surrounding areas
CVS Health —Streamwood, IL
- $21.10 - $44.99 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance

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data manager/data analyst jobs near schaumburg, il

Manager - DT Service Desk

United Airlines -
Arlington Heights, IL

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Job Details

Full-time
$102,220 - $133,194 a year
6 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Managing technical support teams
Customer communication
Managing teams in a customer support role
Team leadership
Employee relationship building
Frontline customer support management
Bachelor's degree
Technical customer support solution
Call center management

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The Manager - DT Service Desk is responsible for scheduling appropriate staffing levels for 24x7x365 shift coverage. Ensures tools are in place to meet service level agreements and customer satisfaction goals. The manager tracks performance metrics and proactively seeks ways to improve operations, maintains Standard Operation Procedures, and ensures IT processes are well-integrated, documented, and socialized with the team. Also, the manager designs and implements training curriculums for Service Desk analysts and affiliated support groups; collaborates and participates in strategic initiatives to improve efficiency and increase productivity.

Review and improve processes as part of a continuous improvement environment
Solicit team member feedback on improvements and take action to implement those ideas
Coach, train and develop team members to deliver exceptional customer service while meeting operational metrics
Develop partnerships with internal customers, work to understand their needs, and support their business objectives
Serve as the Subject Matter Expert on projects involving Digital Technology support and tools to ensure efficient usage
Provide team support for provisioning and de-provisioning access, maintaining shift schedules, and time reporting
Promptly and efficiently resolve customer service escalations, including being proactive by ensuring that knowledge documents are updated to avoid issue reoccurrence.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in IT, Business Administration, or relevant field of study
Leadership/Team Management experience
3+ years of experience in Help Desk or Call Center Operations
Ability to work a 24x7x365 schedule fully onsite in Arlington Heights, IL
Ideal candidates possess all the above plus airline industry experience
Remains calm under pressure and maintains composure in times of high stress
Excellent planning, organization, problem-solving, and analytical skills
Strong written and verbal communication skills with the ability to adjust to the audience
Demonstrate good relationship and performance management skills
Exceptional customer service and service mindset
Must possess excellent interpersonal skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree or 6 years of relevant work experience
ITIL Certified
Exerience with ServiceNow and Cisco technologies
2+ years lead or supervisor of a technical support team
5+ years of work experience in Information Technology, preferably in a Service Desk/Help Desk Environment
Global operation experience
Automation experience

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

data manager/data analyst jobs in schaumburg, il

Manager - DT Service Desk

Performance Marketing Analyst

Compensation Analyst

Sr Financial Analyst Pasta & Condiments

Child Service Coordinator

Sr Rebates Analyst

Senior Pricing Analyst, Contract Marketing

Data Scientist, Professional Senior

Child Autism Therapist (Bachelors Degree Required)

Acquisition Manager

BUSINESS ANALYST

IT Data Analyst

Analyst Data Analytics

Data Analytics Analyst

IMH PFS Denial Specialist, Full Time - Days

Data Analyst Lead

Senior Reporting Analyst

Systems Analyst

Pricing Analyst

Case Management Analyst - Field Elgin, IL and surrounding areas

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What will help you propel from the pack (Preferred Qualifications):

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