Top 82 Catering manager Jobs in Schaumburg Il

Key Account Manager - Airline Catering
Confidential —Schiller Park, IL
- $68,000 - $72,000 a year
- Full-time
- Bilingual
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Event Manager
The Forester Hotel —Lake Forest, IL
- $55,000 - $64,000 a year
- Weekends as needed
- Writing skills
- Research
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
General Manager-Airline Catering Operations
SkyChefs —Des Plaines, IL
- Full-time
- Customer service
- In-person
- Senior level
Quick Apply
10d
Banquets Manager
Marriott International, Inc —Schaumburg, IL
- $67,000 - $84,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Catering Sales Manager
Chicago Marriot Northwest, Hoffman Estates, IL —Hoffman Estates, IL
- $65,000 - $95,000 a year
- Weekends as needed
- Marketing
- Mid-level
- Hotel
- 401(k)
Quick Apply
Catering Sales Manager - Marriott Chicago Northwest
Chicago Marriott Northwest —Hoffman Estates, IL
- $65,000 - $95,000 a year
- Weekends as needed
- Marketing
- Mid-level
- Hotel
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Catering Manager
Crosby's Kitchen - Niles —Niles, IL
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Contracts
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
Catering Sales Manager
MEDINAH COUNTRY CLUB —Medinah, IL
- $67,000 - $72,000 a year
- Weekends as needed
- Sales
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Chef Manager
Taher, Inc —Libertyville, IL
- $50,000 - $55,000 a year
- Weekends as needed
- ServSafe
- Customer service
- Mid-level
- Opportunities for advancement
- Food provided
Quick Apply
Supervisor Operations - Cold Food
SkyChefs —Des Plaines, IL
- $59,796.82 - $74,746.03 a year
- Overtime
- Mid-level
- Windows
- Organizational skills
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General Manager in Training
Buona Beef —Mount Prospect, IL
- $65,000 - $85,000 a year
- 8 hour shift
- Hospitality
- Casual dining restaurant
- 5 years
- Profit sharing
- Paid training
Quick Apply
Catering Lead
Panera Bread —Skokie, IL
- $17.00 - $18.25 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Catering Lead
Panera Bread —Aurora, IL
- $15.00 - $19.25 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Wedding & Social Catering Sales Manager
Eaglewood Resort & Spa —Itasca, IL
- $60,000 - $64,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Catering Manager
Sheraton Lisle Naperville Hotel —Lisle, IL
- Monday to Friday
- Management
- Computer literacy
- Mid-level
Quick Apply
6d
Catering Sales Manager
Jordan's Food of Distinction —Chicago, IL
- $40,000 - $70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Mid-level
- Communication skills
- Health insurance
- Flexible schedule
Quick Apply
3d
Banquet Manager
Gibsons Restaurant Group —Chicago, IL
- Computer literacy
- Writing skills
- Basic math
Food Operations Manager 1
Sodexo —Glen Ellyn, IL
- $61,710 - $79,860 a year
- Full-time
- Mid-level
- University
- Associate's degree
- Paid holidays
- Health insurance
10d
Catering Sales Manager
Sheraton Lisle near Naperville —Lisle, IL
- Up to $65,000 a year
- Full-time
- Management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Catering Sales Manager
Embassy Suites Chicago Naperville —Naperville, IL
- Weekends as needed
- Writing skills
- Research
- Mid-level
Quick Apply

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Key Account Manager - Airline Catering

Confidential -
Schiller Park, IL

Quick Apply

Job Details

Full-time
$68,000 - $72,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Project coordination
High school diploma or GED
Account management

Full Job Description

Company Overview

Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for the airline industry. With over 70 years of experience, we serve more than 250 carriers across more than 30 countries, delivering delicious, healthy, and affordable meals to millions of travelers worldwide.

Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. This position will act as a liaison between the airline customer and the Gate Gourmet operational unit.

Target Salary Range: $68,000 - $72,000

Benefits

· Paid time off

· 401k, with company match

· Company sponsored life insurance

· Medical, dental, vision plans

· Voluntary short-term/long-term disability insurance

· Voluntary life, accident, and hospital plans

· Employee Assistance Program

· Employee Discounts

· Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations
Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.
Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.
Ensures supply chain/purchasing has current up to date data and support purchasing requirements.
Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.
Communicates the customer goals and represents the customer interests to the local GGI team.
Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.
Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.
Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).
Owner of T-minus schedule to facilitate changes and bringing all departments together for success.
Maintains a professional appearance at all times. Treats the customer with dignity and respect.

Internal & External Communication

Daily reconciliation of delays and communications need activities as required.
Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.
Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)
Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.
Weekly inventory status checks. SR
Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.

Inventory Management

Ensures customer inventory sheet to be current and up to date par levels.
Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR
Provides customer feedback to help customer reduce costs through inventory management.
Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR
Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR

Quality

Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).
Compares FACs against goals.
Ownership of CSI and drives the process as outlined in GG policy and procedures.

Cost Management

Conducts weekly documented billing checks to ensure items billed.
Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.

Targets

Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM
Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR

Qualifications

Education:

High School Diploma or GED required
Associates degree or degree from a 4 year university or college is preferred

Work Experience:

Proven Account Management skills required in order to create, maintain, and enhance customer relationships
Minimum of 3 years of account/project management experience.

Technical Skills: (Certification, Licenses and Registration)

Extremely detail oriented
Technical and analytical competence (understands software, hardware, networks, etc.)
Motivated, goal oriented, and persistent
High level of initiative and works well in a fast paced, team environment
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:
Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.
United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)
American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS & Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.
British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change

Language / Communication Skills:

Excellent written and oral communication skills
Bilingual is a plus.

Pay: $68,000.00 - $72,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

catering manager jobs in schaumburg il

Key Account Manager - Airline Catering

Event Manager

General Manager-Airline Catering Operations

Banquets Manager

Catering Sales Manager

Catering Sales Manager - Marriott Chicago Northwest

Catering Manager

Catering Sales Manager

Chef Manager

Supervisor Operations - Cold Food

General Manager in Training

Catering Lead

Catering Lead

Wedding & Social Catering Sales Manager

Catering Manager

Catering Sales Manager

Banquet Manager

Food Operations Manager 1

Catering Sales Manager

Catering Sales Manager

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