Top 61 Client manager Jobs in Schenectady, Ny

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative- Bathroom Partitions (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Case Manager
Together for Youth —Albany, NY
- $24.33 - $26.49 an hour
- Weekends as needed
- Clean driving record
- Management
- Mid-level
- Flexible schedule
Quick Apply
Housing Case Manager - Domestic & Sexual Violence Program
Unity House of Troy —Troy, NY
- $19.73 - $20.80 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Mileage reimbursement
- Health savings account
Quick Apply
Harm Reduction Case Manager
Catholic Charities of the Diocese of Albany —Albany, NY
- $42,000 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Driver's License
- Dental insurance
- Employee assistance program
Quick Apply
Anti-Human Trafficking Case Manager
The Salvation Army - Empire State Division —Saratoga Springs, NY
- $27 an hour
- 8 hour shift
- Background check
- Mid-level
- Driver's License
- 403(b) matching
- Paid holidays
Quick Apply
Secure Detention Case Manager
Together for Youth —Albany, NY
- $24.33 - $26.49 an hour
- Weekends as needed
- Clean driving record
- Management
- Mid-level
- Flexible schedule
Quick Apply
8d
Associate Client Relationship Executive
LinguaLinx Language Solutions Inc. —Albany, NY
- $58,000 - $65,000 a year
- Remote
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Experience Manager
Tyler Technologies —Latham, NY
- $51,035 - $65,000 a year
- ERP systems
- Mid-level
- Travel
Quick Apply
PrEP Case Manager - HIV Medicine Clinic
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Full-time
- HIPAA
- Mid-level
- Clinic
CRIME VICTIM CASE MANAGER (HELPS)
Albany County, NY —Albany, NY
- $55,498 a year
- Weekends as needed
- Hybrid work
- Nursing
- Hospital
- Mid-level
- Dental insurance
- Tuition reimbursement
8d
Manager Client Service - NY
Highmark Inc. —Latham, NY
- $72,000 - $108,000 a year
- Full-time
- Hybrid work
- 3 years
- Ability to lift 50 pounds
- Bachelor's degree
Account Coordinator | Team Foxtrot
Team Velocity —Albany, NY
- From $48,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Sales Coordinator
EMPIRE OFFICE INC —Albany, NY
- $50,000 - $65,000 a year
- Overtime
- Remote
- Mid-level
- Commercial
Quick Apply
Part Time Mental Health Peer Support (Case Manager)
GUARDIAN RECOVERY NETWORK HOLDINGS LLC —Saratoga Springs, NY
- $40 - $60 an hour
- Part-time
- Background check
- CPR Certification
- Addiction Medicine
- Opportunities for advancement
Quick Apply
Anti-Trafficking Case Manager Specialist
The Salvation Army Eastern Territory —Saratoga Springs, NY
- $27.40 an hour
- Full-time
- LMFT
- Mid-level
- Bachelor's degree
- Free parking
- Paid holidays
Client Account Manager
Pioneer Bank, National Association —Albany, NY
- $62,354 - $85,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Professional, Preferred Client Manager
MVP Health Care —Schenectady, NY
- $69,383 - $92,279 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
Case Manager
CARES of NY, Inc. —Albany, NY
- $24.04 - $25.48 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
12d
Family Case Manager
Catholic Charities of the Diocese of Albany —Albany, NY
- $20 - $23 an hour
- Monday to Friday
- Mid-level
- Office
- Driver's License
- Dental insurance
- Employee assistance program
Quick Apply

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client manager jobs in schenectady, ny

Customer Service Representative

Customer Service Representative- Bathroom Partitions (1 year position)

Case Manager

Housing Case Manager - Domestic & Sexual Violence Program

Harm Reduction Case Manager

Anti-Human Trafficking Case Manager

Secure Detention Case Manager

Associate Client Relationship Executive

Client Experience Manager

PrEP Case Manager - HIV Medicine Clinic

CRIME VICTIM CASE MANAGER (HELPS)

Manager Client Service - NY

Account Coordinator | Team Foxtrot

Sales Coordinator

Part Time Mental Health Peer Support (Case Manager)

Anti-Trafficking Case Manager Specialist

Client Account Manager

Professional, Preferred Client Manager

Case Manager

Family Case Manager

I want to receive the latest job alert for client manager in schenectady, ny

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