Showing results for help desk specialist jobs

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Fleet Support Specialist
GE Vernova —Schenectady, NY
- $62,400 - $95,500 a year
- Full-time
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
Information Technology Specialist 1
State of New York - Board of Elections —Albany, NY
- $53,764 - $68,630 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
9d
IT Help Desk and Desktop Support Specialist
Infotech Advantage, Inc. —Albany, NY
- $31 - $40 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
3d
Information Technology Specialist 2, SG-18
State of New York - Financial Services, Department of —Albany, NY
- $66,951 - $85,138 a year
- Full-time
- Background check
- Mid-level
- Master's degree
User Support Specialist - Two Positions Available - Siena University
Siena College —Loudonville, NY
- $23.05 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Technical Support Specialist
PNJ Technology Partners Inc —Albany, NY
- $24 - $26 an hour
- Full-time
- Mid-level
- Travel
- In-person
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Clifton Park, NY
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Technical Support Specialist (Full-Time)
DONIA LLC —Albany, NY
- $26 - $31 an hour
- Full-time
- Mid-level
- Office
- US work authorization
Quick Apply
8d
IT Support Specialist - Albany, NY
SGI Global, LLC —Albany, NY
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
5d
Computer Service Support Specialist
Questar III BOCES —Castleton, NY
- $40,000 - $52,250 a year
- Online Application
- Classroom
- Computer Science
- High school diploma or GED
Facility Automation Service Specialist
Stark Tech —Ballston Spa, NY
- $27.98 - $31.48 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
11d
University at Albany, SUNY – Professional Development Program – Computer Applications Trainer (R26-43)
Albany, NY
- $62,000 - $64,500 a year
- Classroom
- English
- Mid-level
- Disability insurance
- Health insurance
1d
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Albany, NY
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Fleet Support Specialist

GE Vernova -
Schenectady, NY

Apply Now

Job Details

Full-time
$62,400 - $95,500 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
Technical documentation
Engineering
Regulatory compliance
Mid-level
Incident Escalation
3 years
High school diploma or GED
Bachelor's degree in engineering
Decision making
Resolving technical support tickets
ServiceNow
Operational excellence initiatives
Training
Associate's degree
Bachelor's degree in computer science
Escalation handling
Operations
Leadership
Communication skills
Project stakeholder communication
Client interaction via phone calls
Information Technology

Full Job Description

This is technical troubleshooting and customer facing role in GE Vernova’s Wind Remote Operations Center in Schenectady, NY. This is a shift based role that needs to be performed on campus. Subject to direct operations supervision/prescribed work instructions/systems checking. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Roles and Responsibilities

Able to proficiently perform the remote troubleshooting of power assets escalated from the Fleet Support Operators using digital tools;
Read, understand, execute and seek opportunities to highlight updates as needed for Fault handling procedures.
Document and communicate the technical data generated by the assigned project consistent with engineering policies and procedures
Adhere to applicable regulatory compliance requirements as applicable to local requirements;
Provide situationally dependent monitoring on request for portions of the monitored fleet;
Support (and potentially execute) Parameter and Software updates as needed or requested by leadership;
Provide timely communications/escalate with the respective stake holders on significant issues or developments observed during day to day monitoring
Participate on teams assigned to address organizational initiatives and generic issues
Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures
Actively feed lessons learned back into procedures and quality checks to drive ROC world class operational excellence
Resolution and troubleshooting of ServiceNow support cases;
Assist as requested to train new employees;
Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools;
Support as requested planned and unplanned Balance of Plant responsibilities as well as Fleet Support Operator responsibilities should a need arise,
Actively manage customer phone support requests

Required Qualifications

Bachelor’s Degree in Engineering, Information Technology, Energy Technologies, Operations or Computer Science from an accredited College or University OR ( an Associate’s Degree from an accredited College OR University with a minimum of 3 years of experience in a technical role) OR (High School Diploma / GED with 4 years of experience in a technical role)

Eligibility Requirements

Must be willing to travel 10%
Must be willing to work out of an office in Schenectady NY, on a 24/7 rotating shift structure including potential on-call support as required;

Desired Characteristics

Strong oral and written communication skills.
Ability to learn technology outside of one's specialty
Ability to analyze and execute technical processes
Self driven and ability to demonstrate leadership skills
Ability to make decisions and to adopt responsibility
Ability to work with multicultural teams, strong team player
High flexibility and motivation
Ability to sit or stand for extended periods of time.

The base pay range for this position is $62,400 - $93,600 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for shift differential compensation of 10%. This posting is expected to close no earlier than February 5, 2025.

The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $63,600.00 and $95,500.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on July 06, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Apply Now

Refine Your Search

help desk specialist jobs in schenectady, ny

Fleet Support Specialist

Information Technology Specialist 1

IT Help Desk and Desktop Support Specialist

Information Technology Specialist 2, SG-18

User Support Specialist - Two Positions Available - Siena University

Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Technical Support Specialist (Full-Time)

IT Support Specialist - Albany, NY

Computer Service Support Specialist

Facility Automation Service Specialist

University at Albany, SUNY – Professional Development Program – Computer Applications Trainer (R26-43)

HV Training and Technical Support Specialist (Remote)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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