Top 15 Hotel front office manager Jobs in Schenectady, Ny

Front Office Supervisor Homewood Suites
Homewood Suites, Schenectady —Schenectady, NY
- $19 - $22 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
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Hotel Front Desk Manager
Saratoga Arms Hotel —Saratoga Springs, NY
- From $55,000 a year
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
- Free parking
- Health insurance
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Front Office Manager
Hampton by Hilton —Albany, NY
- $20 - $24 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Dental insurance
- Paid time off
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9d
Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Hotel Front Desk Associate
Hampton Inn Albany - Western Ave/University Area —Albany, NY
- $16.00 - $16.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
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Hotel Front Office Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $18 an hour
- Overtime
- Mid-level
- Hotel
- Driver's License
- Opportunities for advancement
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10d
Front Desk Supervisor
Holiday Inn, Saratoga Springs, NY —Saratoga Springs, NY
- $21 an hour
- Management
- High school
- Mid-level
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Guest Service Representative
Hilton Garden Inn Albany/SUNY —Albany, NY
- $17 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
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Night Auditor
Homewood Suites by Hilton —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Customer service
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Disability insurance
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14d
Part Time Night Auditor
Hilton Garden Inn Albany/SUNY —Albany, NY
- $18 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
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Night Auditor
Staybridge Suites —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Guest Service Agent
Towneplace Suites —Albany, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Night Auditor
Staybridge Suites Albany —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Hotel Director of Sales
AC Hotels Saratoga Springs —Saratoga Springs, NY
- $75,000 - $85,000 a year
- Full-time
- 3 years
- Hotel
- Contracts
- Health savings account
- Health insurance
Quick Apply

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Hotel Front Desk Manager
Saratoga Arms Hotel —Saratoga Springs, NY
We make sure our guests have an excellent stay in Saratoga Springs, providing sumptuous rooms, high-end amenities, friendly service, and a farm-to-table food…
From $55,000 a year
Quick Apply
Front Office Supervisor Homewood Suites
Homewood Suites, Schenectady —Schenectady, NY
Ensures all front desk staff (including yourself) is up to date on training Hilton Standards to include NOW updates, signing employees up for Hilton University,…
$19 - $22 an hour
Quick Apply

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Front Office Manager
Marriott & Residence Inn Columbus OSU —Columbus, OH
Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer…
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hotel front office manager jobs near schenectady, ny

Front Office Supervisor Homewood Suites

Homewood Suites, Schenectady
Schenectady, NY

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Job Details

Full-time
$19 - $22 an hour

Qualifications

Customer communication
Staff supervision
Customer relationship building
Team supervision
Managing hospitality teams
High school diploma or GED
Property management systems (PMS)
Computer skills
Team motivation (leadership skill)
Team building

Full Job Description

The Homewood Suites by Hilton in Schenectady, NY is seeking a motivated, service-driven Front Office Supervisor who will primarily be responsible for supervising front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team while ensuring guest and employee satisfaction and maximizing the financial performance of the department.

Responsibilities:

Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer the switchboard in accordance with the standards of proper telephone etiquette.
Block rooms and handle special requests.
Monitor room availability and offer GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures.
Offer and properly handle requests for wake-up calls.
Clean back-office area as requested by management.
Open and close shifts, make cash drops.
Ensure all credit cards, cash, and change funds are balanced throughout each shift.
Inform management of any guests or systems-related complaints or problems.
Communicate with incoming staff and management by logging pertinent information in the pass on log.
Keep maintenance informed of all maintenance needs.
Responsible for the general maintenance and upkeep of lost & found area.
Prepare daily deposits, compare deposited monies to funds reported at the desk, and follow up on any discrepancies.
Works to complete weekly front desk scheduling based on forecasted occupancy due on each Wednesday of the week.
Must be able to cover any call-off shifts.
Responsible for the supervision of all front desk staff.
Responsible for scheduling the front office staff in accordance with labor standards and occupancy fluctuation. Makes a concerted effort to eliminate overtime.
Maintains High SALT SCORES.
Ensures all front desk staff (including yourself) is up to date on training Hilton Standards to include NOW updates, signing employees up for Hilton University, and keeping files on their training.
Maintains tax-exempt procedures on a weekly basis.
Plan and assign duties to front desk staff during slow times.
Foster a TEAM ATMOSPHERE at all times.
Assist in the monthly inventory of Market Items.
Work with the General Manager to always ensure the Market is fully stocked and cost controls are in place to ensure profitability.
Understand all aspects of PEP and Hilton Lobby.
Perform other duties as assigned by management, which the employee is capable of performing.

Qualifications:

Minimum 1 year of experience in a similar position.
Must be flexible with work hours and ability to work weekends.
High school diploma or equivalent; a degree in hospitality management or related field is a plus.
Excellent interpersonal and communication skills with a customer-centric approach.
Strong leadership and team management abilities, with a focus on motivating and developing team members.
Exceptional problem-solving skills and the ability to handle challenging situations with tact and diplomacy.
Proficient in using front desk software and computer systems.
Solid organizational and multitasking skills, capable of handling various responsibilities simultaneously.
Maintains professional working relationships and promotes open lines of communication with managers, team members, and other departments.
Pay $19 hr

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hotel front office manager jobs in schenectady, ny

Front Office Supervisor Homewood Suites

Hotel Front Desk Manager

Front Office Manager

Front Office Supervisor

Hotel Front Desk Associate

Hotel Front Office Manager

Front Desk Supervisor

Guest Service Representative

Night Auditor

Part Time Night Auditor

Night Auditor

Guest Service Agent

Night Auditor

Hotel Director of Sales

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