Top 16 Hotel front office supervisor Jobs in Schenectady, Ny

Front Desk Agent ( Part Time )
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Part-time
- English
- Office
- Hotel
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Front Desk Agent
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Weekends as needed
- English
- Hotel
- Math
Quick Apply
Front Desk Agent
Hyatt Place Albany —Albany, NY
- $22.59 - $25.10 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
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11d
Front Office Supervisor Homewood Suites
Homewood Suites, Schenectady —Schenectady, NY
- $19 - $22 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
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Night Auditor
Staybridge Suites Albany —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
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Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Night Auditor
Homewood Suites by Hilton —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Customer service
- Ability to walk for extended periods
- Hotel
- Paid holidays
- Disability insurance
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14d
Night Auditor
Staybridge Suites —Albany, NY
- $17 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Front Desk Respresentative
SHRI HARI INCORPORATED —Latham, NY
- $16.50 - $17.00 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Paid time off
- Parental leave
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13d
Guest Service Agent
Towneplace Suites —Albany, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agent
Residence Inn- East Greenbush —East Greenbush, NY
- $17 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent: both 3p11p & 11p-7am
CLOCKTOWER HOTEL AT CENTURY LLC —Cohoes, NY
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Holiday Inn Express- East Greenbush —Rensselaer, NY
- $16 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply
2d
Front Desk Supervisor
Holiday Inn, Saratoga Springs, NY —Saratoga Springs, NY
- $21 an hour
- Management
- High school
- Mid-level
Quick Apply
Front Desk Agent
Residence Inn Saratoga —Saratoga Springs, NY
- $16.00 - $18.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health savings account
- Health insurance
Quick Apply

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hotel front office supervisor jobs near schenectady, ny

Front Desk Agent ( Part Time )

Rivers Casino & Resort Schenectady -
Schenectady, NY

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Job Details

Part-time
$25.29 - $28.10 an hour

Qualifications

Computer operation
Customer relationship building
Spreadsheets
Employee relationship building
English
De-escalation techniques
Conflict de-escalation
Math
Customer engagement
Productivity software
Quality data entry

Full Job Description

Summary: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the Landing Hotel and brand high standards of quality.

Job Title: Front Desk Agent

Department: Hotel

Reports To: Supervisor Hotel Operations

FLSA Designation: Non-exempt

License Type: Non-gaming

Pay Range: Start - $25.29 One Year - $28.10

Essential Job Functions:

Greet customers immediately with a friendly and sincere welcome
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
Promote the Landing Hotel and brand marketing programs
Make appropriate selection of rooms based on guest needs
Code electronic keys
Non-verbally confirm the room number and rate
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate
Verify and imprint credit cards for authorization using electronic acceptance methods
Handle cash, make change and balance an assigned house bank
Accept and record vouchers, travelers’ checks, and other forms of payment
Convert foreign currency at current posted rates
Post charges to guest rooms and house accounts using the computer
Promptly answer the telephone using positive and clear communication
Retrieve mail, small packages and facsimiles for customers as requested
Close guest accounts at time of check out and ascertain satisfaction
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity
Plan and implement detailed steps by using experienced judgment and discretion
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned

Qualifications:

Must have the ability to communicate in English
Must be able to work various shifts, weekends, holidays
Must have working knowledge of Microsoft Office/Google Suite products
Self-starting personality with an even disposition
Always maintain a professional appearance and manner
Excellent written and oral communication skills
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Ability to access and accurately input information using a moderately complex computer system
Ability to establish and maintain effective working relationships with associates, customers and patrons

Working Conditions:

Ability to stand and move throughout front office and continuously perform essential job functions
Ability to observe and detect signs of emergency situations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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hotel front office supervisor jobs in schenectady, ny

Front Desk Agent ( Part Time )

Front Desk Agent

Front Desk Agent

Front Office Supervisor Homewood Suites

Night Auditor

Front Office Supervisor

Night Auditor

Night Auditor

Front Desk Respresentative

Guest Service Agent

Front Desk Agent

Front Desk Agent: both 3p11p & 11p-7am

Front Desk Agent

Front Desk Supervisor

Front Desk Agent

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