Top 722 Business services representative Jobs in Schenectady Ny

Business Services Center Representative 1 - VID 216843
State of New York - General Services, Office of —Albany, NY
- $47,695 - $58,447 a year
- Full-time
- Background check
- Oracle
- Research
Patient Support Representative
Community Care Physicians —Schenectady, NY
- $16 - $21 an hour
- Full-time
- Computer literacy
- Computer skills
- 1 year
- Paid holidays
- Health insurance
7d
Customer Service Representative - State Farm Agent Team Member
Nikki Stone - State Farm Agent —Schenectady, NY
- $50,000 - $70,000 a year
- Full-time
- Office
- Residential
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Motor Vehicle Clerk (HELPs)
Saratoga County —Ballston Spa, NY
- $49,476 - $59,206 a year
- Customer service
- Office
- High school diploma or GED
Superintendent
Consigli Construction —Albany, NY
- $98,000 - $129,000 a year
- Full-time
- Construction site
- 5 years
- Computer literacy
Quick Apply
Business Office Supervisor
Ophthalmic Consultants of the Capital Region —Albany, NY
- $30 - $35 an hour
- Full-time
- Background check
- Private practice
- Customer service
- Health savings account
- Paid holidays
Quick Apply
8d
Outside Sales Representative
Holt & McArdle Associates —Albany, NY
- From $85,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
- Mileage reimbursement
- Health insurance
Quick Apply
Service Technician
INTERNATIONAL ELECTRONIC MACHINES, CORP (IEM) —Troy, NY
- $32 - $40 an hour
- Urgently hiring
- Background check
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Director of Pre/Post Surgical Services
Saratoga Hospital —Saratoga Springs, NY
- $120,000 - $160,000 a year
- Online Application
- Nursing
- Surgery
- Patient monitoring
- Health insurance
- Dental insurance
Superintendent (Steel Bridge Construction)
Skanska USA —Albany, NY
- $115,690 - $165,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Dental insurance
- 401(k)
Sales Position
Home Evolution —Albany, NY
- Up to $190,000 a year
- Full-time
- Background check
- Construction site
- Sales
- Paid training
- Paid time off
Quick Apply
Field Field, Smart Lock Access & Network Technicians
Mobile Technologies Inc. —Albany, NY
- $20 - $25 an hour
- Part-time
- 18 years or older
- Mid-level
- Driver's License
Quick Apply
Superintendent
Consigli Construction —Albany, NY
- $98,000 - $129,000 a year
- Full-time
- Construction site
- 5 years
- Computer literacy
Quick Apply
Project Superintendent
Consigli Construction —Albany, NY
- $131,000 - $168,000 a year
- Full-time
- Construction site
- Computer literacy
- Business development
Quick Apply
Superintendent
Consigli Construction —Albany, NY
- $98,000 - $129,000 a year
- Full-time
- Construction site
- 5 years
- Computer literacy
Quick Apply
Project Manager (Traveling)
Consigli Construction —Saratoga Springs, NY
- $132,000 - $159,000 a year
- Full-time
- Customer service
- 5 years
- Engineering
Quick Apply
Superintendent (Traveling)
Consigli Construction —Saratoga Springs, NY
- $123,000 - $147,000 a year
- Full-time
- Construction site
- 5 years
- Computer literacy
Quick Apply
Maintenance Technician L1
WGNSTAR —Malta, NY
- $20 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
6d
Project Manager (Steel Bridge Construction)
Skanska USA —Albany, NY
- $131,330 - $195,000 a year
- Full-time
- Background check
- Construction site
- Customer service
- Dental insurance
- 401(k)
Retail Merchandiser
DeCrescente Distributing Company —Albany, NY
- From $23 an hour
- Full-time
- Clean driving record
- Customer service
- Ability to walk for extended periods
- Mileage reimbursement
- Health savings account
Quick Apply

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Business Services Center Representative 1 - VID 216843

State of New York - General Services, Office of
Albany, NY

Apply Now

Job Details

Full-time
$47,695 - $58,447 a year

Qualifications

Customer communication

Full Job Description

Duties Description The incumbent of this position will work primarily in the Business Services Center Customer Support service line and will be assigned to work in the BSC Call Center.

Duties typical of this position include, but are not limited to:

Act as a front line BSC Support Call Center Representative.
Answer incoming calls from BSC customers and vendors in a timely and friendly manner.
Provide exceptional customer service to BSC customers, while safeguarding confidential information.
Evaluate inquiries from customers and provide proper solutions or ticket reassignments.
Document details from conversations using BSC Oracle RightNow ticketing system.
Communicate effectively using both written and verbal communication.
Research needed information using available resources and databases.
Attend training to gain a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.
Process service line specific transactions in accordance with standard work and the service line service level agreement.
Resolve difficult processing errors, identify processing system user needs and other more complex transactions.
Consistently provide quality customer service to all BSC customers.

The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

Required experience: Customer service experience in a position with primary responsibility providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts - 2 years required. Human resources or business office experience in a position with responsibility for the following: accounts payable, accounts receivable and/or bookkeeping, processing payroll transactions, processing travel expense reports and/or reimbursements, processing transactions for personnel, benefits, and/or time and attendance, reviewing purchasing requisitions, and initiating and processing purchase orders - 1 year required.

Applicants meeting the customer service criteria, and 30 semester credit hours will be credited with one year of the required experience. Applicants meeting the human resources/business office criteria, and 30 semester credit hours will be credited with six months of the required experience. Applicants with 60 semester credit hours or more will fully meet the experience requirements.

Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 9 and eligible for transfer under Section 70.1 of the Civil Service Law.

Examples of non-qualifying experience include but are not limited to: Experience limited to positions such as cashier, supermarket clerk, department store clerk, greeter, retail clerk, forms processor, bartenders, wait staff, fast food worker, restaurant worker, hair stylist, receptionist, transferring calls or taking messages, data entry forms processing, taxi operator/driver, bus driver, mental health aide, direct care or home health aide, social worker, counselor, gas station attendant, officer, security guard.

Notes:

There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Apply Now

Refine Your Search

business services representative jobs in schenectady ny

Business Services Center Representative 1 - VID 216843

Patient Support Representative

Customer Service Representative - State Farm Agent Team Member

Motor Vehicle Clerk (HELPs)

Superintendent

Business Office Supervisor

Outside Sales Representative

Service Technician

Director of Pre/Post Surgical Services

Superintendent (Steel Bridge Construction)

Sales Position

Field Field, Smart Lock Access & Network Technicians

Superintendent

Project Superintendent

Superintendent

Project Manager (Traveling)

Superintendent (Traveling)

Maintenance Technician L1

Project Manager (Steel Bridge Construction)

Retail Merchandiser

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