Top 452 Engagement manager Jobs in Schenectady Ny

Part- time Customer Service Supervisor - ALB Airport
PrimeFlight Aviation Services Inc —Albany, NY
- $19 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
5d
Project Manager/ Proj. Mgr II/ Sr. Proj. Mgr, Energy Efficiency
New York State Energy Research —Albany, NY
- $78,333 - $145,682 a year
- Full-time
- Microsoft Outlook
- 5 years
- Writing skills
Project Manager/ Project Mgr II/ Sr. Project Mgr, Electric Grid
New York State Energy Research —Albany, NY
- $78,333 - $145,682 a year
- Full-time
- 5 years
- Microsoft Office
- Master's degree
Children's Care Manager
Building Blocks Learning Center —Latham, NY
- From $40,000 a year
- Full-time
- Background check
- Computer literacy
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
Care Manager
Together for Youth —Albany, NY
- $22.12 - $24.04 an hour
- Full-time
- Nursing
- Clean driving record
- RN License
Quick Apply
15h
Adult Care Manager
Building Blocks Learning Center —Latham, NY
- From $40,000 a year
- Full-time
- Background check
- Computer literacy
- Adults
- Mileage reimbursement
- Health insurance
Quick Apply
Store Manager (Retail Store Manger / Store Team Leader)
Uncharted by THE PAPER STORE —Albany, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Territory Manager- Long Island, NY
PROCEPT BioRobotics Corporation —Albany, NY
- $100,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Operating room
- Opportunities for advancement
Quick Apply
Fundraising Manager, Do What You Love to End Alzheimer's
Alzheimer's Association —Cohoes, NY
- $62,500 - $64,500 a year
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Branch Supervisor
Hudson Valley Credit Union —Green Island, NY
- $62,431.16 - $78,803.26 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Loan repayment program
General Manager
Chipotle —Amsterdam, NY
- $55,000 - $77,500 a year
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Fast casual restaurant
- Health insurance
- Dental insurance
Stormwater Programs Manager - Engineering Department
City of Schenectady —Schenectady, NY
- $70,283 - $73,797 a year
- Weekends as needed
- Civil engineering
- Construction site
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Safety Manager
Postler & Jaeckle Corp. —Rensselaer, NY
- $80,000 - $100,000 a year
- Extended hours
- Background check
- CPR Certification
- Construction site
- Profit sharing
- Health savings account
Quick Apply
Territory Manager, Surgical Pain - Long Island / Lower NY
Avanos Medical —New York State
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching
Territory Manager, Surgical Pain - Buffalo / Rochester, NY
Avanos Medical —New York State
- $70,000 - $130,000 a year
- Full-time
- Surgery
- Up to 50% travel
- Marketing
- Health insurance
- 401(k) matching
General Manager
Chipotle —Albany, NY
- $55,000 - $77,500 a year
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Fast casual restaurant
- Health insurance
- Dental insurance
2d
Territory Manager - Western New York
PROCEPT BioRobotics Corporation —Albany, NY
- $100,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Operating room
- Opportunities for advancement
Quick Apply
14d
Sales/Business Development Manager (3+ years sales experience, role is individual contributor)
Veno Properties —Albany, NY
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Business development
- Mileage reimbursement
- Health savings account
Quick Apply
RN Nurse Manager – Labor & Delivery / Maternity
St. Peter's Health Partners —Troy, NY
- $54.00 - $71.31 an hour
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Registered Nurse (RN) Manager - Our Lady of Mercy
St. Peter's Health Partners —Guilderland, NY
- $99,840.00 - $131,830.40 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Tuition reimbursement
- Flexible schedule
Quick Apply
1d

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engagement manager jobs near schenectady ny

Part- time Customer Service Supervisor - ALB Airport

PrimeFlight Aviation Services Inc -
Albany, NY

Quick Apply

Job Details

Part-time
$19 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Air transportation employee supervision
Managing teams in a customer support role
Team leadership
Writing skills
English
Driver's License
Supervising experience
Aviation
Mobile devices

Full Job Description

WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.

RESPONSIBILITIES

Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
Monitor and evaluate the performance of customer service agents, providing feedback and coaching
Address and resolve escalated customer complaints and issues effectively
Train and mentor customer service staff in best practices and airport-specific procedures
Ensure team adherence to airline and airport policies, procedures, and service standards
Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
Implement strategies to enhance customer satisfaction and streamline service processes
Maintain up-to-date knowledge of flight information, gate assignments, and airport services
Facilitate effective communication between customer service agents and other airport departments
Manage ticketing and reservation systems, overseeing booking changes and upgrades
Conduct regular team meetings to share updates, gather feedback, and discuss service improvements
Prepare reports on customer service activities, incidents, and performance metrics
Assist in the development and update of customer service manuals and training materials
Foster a positive and collaborative work environment, encouraging teamwork and employee engagement
Participate in recruiting and hiring new customer service staff
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver’s license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
Minimum of 4 years of airport customer service experience
Minimum of 2 years of leadership or supervisory experience
Knowledge of the Aviation Industry
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $19.00 per hour

Quick Apply

Refine Your Search

engagement manager jobs in schenectady ny

Part- time Customer Service Supervisor - ALB Airport

Project Manager/ Proj. Mgr II/ Sr. Proj. Mgr, Energy Efficiency

Project Manager/ Project Mgr II/ Sr. Project Mgr, Electric Grid

Children's Care Manager

Care Manager

Adult Care Manager

Store Manager (Retail Store Manger / Store Team Leader)

Territory Manager- Long Island, NY

Fundraising Manager, Do What You Love to End Alzheimer's

Branch Supervisor

General Manager

Stormwater Programs Manager - Engineering Department

Safety Manager

Territory Manager, Surgical Pain - Long Island / Lower NY

Territory Manager, Surgical Pain - Buffalo / Rochester, NY

General Manager

Territory Manager - Western New York

Sales/Business Development Manager (3+ years sales experience, role is individual contributor)

RN Nurse Manager – Labor & Delivery / Maternity

Registered Nurse (RN) Manager - Our Lady of Mercy

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