Top 159 Bilingual customer service associate Jobs in Schertz, Tx

Fraud Account Specialist I Bilingual English and Spanish Required
JPMorganChase —San Antonio, TX
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
5d
Retail Customer Service Account Specialist I Bilingual English and Spanish Required
JPMorganChase —San Antonio, TX
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
8d
Customer Services Representative (San Antonio)
Texas Workforce Commission —San Antonio, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
IQVIA —San Antonio, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
7h
Cust Service Energy Advisor Bilingual
CPS Energy —San Antonio, TX
- Overtime
- Hybrid work
- Spanish
- Microsoft Outlook
- Military
12d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —San Antonio, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Bilingual Member Care Associate
Firstmark Credit Union —San Antonio, TX
- $21 - $22 an hour
- Monday to Friday
- Organizational skills
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Spanish and English Representative - Work from home
unifyCX —San Antonio, TX
- $16.00 - $17.25 an hour
- Monday to Friday
- Spanish
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Care Advisor
NCD —San Antonio, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
8d
Customer Service Representative Dental (Bilingual)
CentroMed —San Antonio, TX
- $16 an hour
- Full-time
- Spanish
- Computer literacy
- Basic math
- 403(b) matching
- Paid holidays
Quick Apply
Bilingual Customer Service Representative
Global Organization —San Antonio, TX
- $15 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- Office
- Windows
- Paid training
- Wellness program
8d
CSR: Front Desk
Spay Neuter Network —San Antonio, TX
- $17 - $20 an hour
- Full-time
- Spanish
- English
- Perioperative Care
Quick Apply
6d
Patient Access Representative-Intermediate
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Bilingual
- Computer literacy
- HIPAA
- AD&D insurance
- Paid holidays
5d
Customer Service Executive- Global First Call Desk
International SOS —San Antonio, TX
- $20 an hour
- Rotating weekends
- Computer literacy
- HIPAA
- Research
- On-the-job training
3h
Customer Service Representative
Dawn Dear Farmers Insurance —Live Oak, TX
- $24,000 - $40,000 a year
- Part-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Customer Service Representative
Bluebonnet Trails Community Services —Seguin, TX
- $17.30 - $21.05 an hour
- Spanish
- English
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Blake Kohutek - State Farm Agent —San Antonio, TX
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Access Representative-Intermediate
University of Texas Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Paid holidays
5d
Customer Service Representative Onsite - Bilingual Spanish Sales
Alorica —San Antonio, TX
- $18 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid training
- Health insurance
1d
Customer Service Representative
TFGROUP LLC —San Antonio, TX
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply

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Fraud Account Specialist I Bilingual English and Spanish Required

JPMorganChase -
San Antonio, TX

Apply Now

Job Details

Full-time
5 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Computer operation
Phone communication
High school diploma or GED
Managing clients in a customer support role
Cultural competency
Customer engagement
Customer support
Technical Proficiency
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Reading and speaking in both Spanish and English fluently is required for this role
Communication, information gathering, and decision-making skills
Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

bilingual customer service associate jobs in schertz, tx

Fraud Account Specialist I Bilingual English and Spanish Required

Retail Customer Service Account Specialist I Bilingual English and Spanish Required

Customer Services Representative (San Antonio)

Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)

Cust Service Energy Advisor Bilingual

Spanish Bilingual Remote Customer Service Representative

Bilingual Member Care Associate

Spanish and English Representative - Work from home

Customer Care Advisor

Customer Service Representative Dental (Bilingual)

Bilingual Customer Service Representative

CSR: Front Desk

Patient Access Representative-Intermediate

Customer Service Executive- Global First Call Desk

Customer Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Patient Access Representative-Intermediate

Customer Service Representative Onsite - Bilingual Spanish Sales

Customer Service Representative

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