Top 3 Customer support & client services occupations Jobs in Scottsdale, Az

Solutions Center Rep
Pyramid Consulting, Inc —Scottsdale, AZ
- $18 - $19 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Finance
- High school diploma or GED
- Health insurance
- Dental insurance
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IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
Registered Nurse Community Living Center (CLC)
US Veterans Health Administration —Phoenix, AZ
- $89,703 - $166,144 a year
- Online Application
- Background check
- Nursing
- RN License
- Loan repayment program

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Legal IT Support Specialist I
Kutak Rock LLP —Scottsdale, AZ
Associate or Bachelor-level degree in IT, Computer Science, or relevant field preferred. They will also take responsibility for timely resolution,…
$50,000 - $68,000 a year
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Nationwide —Grandview Heights, OH
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Company-paid retirement (pension) plan.
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Entry Level Insurance Sales Agent
Performance Matters Associates —Columbus, OH
We offer comprehensive training and unwavering support from the start, equipping you with the essential tools for success. GED or High School Diploma.
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Solutions Center Rep

Pyramid Consulting, Inc -
Scottsdale, AZ

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Job Details

Temp-to-hire | Contract
$18 - $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule
Paid sick time

Qualifications

Investment
Customer communication
Life insurance knowledge
High school diploma or GED
Insurance regulation
Financial product expertise
Industry knowledge of financial regulations
Securities law
Productivity software
Legal compliance

Full Job Description

Immediate need for a talented Solutions Center Rep. This is a 12 months contract with potential for project extension opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-14257

Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Post-Training Schedule
Week 5 : Flexible schedules within a Monday–Friday, 9:00 a.m.–8:00 p.m. EST window.
Schedules are established well in advance.
Candidates within 35 miles of the Scottsdale office follow a hybrid schedule: 2 days onsite, 3 days remote.
Post-training hours are flexible within a 10:00 a.m.–8:00 p.m. EST window, based on business needs.
Weeks 1–5: Monday–Friday, 10:00 a.m.–6:30 p.m. EST (subject to adjustment)
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics.
Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications.
Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, client policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues.
Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.

Key Requirements and Technology Experience:

Key Skills; Must have an associate or a bachelor’s degree.
Minimum 2 years of experience in Customer Service.
High school diploma or equivalent required.
Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
One year of experience in customer service, sales related occupations.
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others.
Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

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customer support & client services occupations jobs in scottsdale, az

Solutions Center Rep

IT Support Technician I

Registered Nurse Community Living Center (CLC)

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