Chief Information Officer (CIO)
The Role
The Chief Information Officer (CIO) provides the strategic vision and executive leadership for Plexus' global technology organization, ensuring technology serves as a competitive advantage that accelerates business growth. This role is responsible for the end-to-end strategy, architecture, execution, and optimization of enterprise technology, business systems, infrastructure, cybersecurity, software engineering, and digital innovation across the organization.
As a key member of the Executive Leadership Team, the CIO partners across every business function to align technology investments with corporate strategy, enabling Plexus' Vision 30 growth objectives and global expansion. This leader will modernize the organization's technology ecosystem, leverage emerging technologies—including artificial intelligence and automation—and deliver world-class digital experiences for Brand Ambassadors and Customers.
Equally important, the CIO builds and leads a high-performing global technology organization by attracting, developing, and retaining exceptional talent. This leader fosters a culture of accountability, innovation, continuous learning, and collaboration, empowering teams to embrace emerging technologies while delivering measurable business outcomes.
This is not a maintenance-focused technology role; it is a transformational leadership opportunity to shape the future of technology for a rapidly growing global organization.
This position requires full-time work from our Scottsdale, Arizona headquarters.
Employee Value Proposition
This is a unique opportunity to shape the future of Plexus technology as we pursue our Vision 2030 to become the world's leading gut health company and achieve $2 billion in revenue. As Chief Information Officer, you won't simply maintain technology; you'll define how it accelerates business growth. You'll lead enterprise-wide digital transformation, evaluate and implement emerging technologies to create lasting competitive advantage, and build scalable platforms that power exceptional experiences for millions of Brand Ambassadors and Customers worldwide.
Partnering closely with an exceptional Executive Leadership Team, you'll influence enterprise strategy, support expansion across APAC, LATAM, and Europe, and champion innovation through artificial intelligence, automation, and modern technology. Just as importantly, you'll build and inspire a world-class technology organization by developing exceptional leaders, fostering a culture of accountability and continuous learning, and empowering your team to deliver measurable business outcomes.
If you're energized by transforming technology into a strategic competitive advantage, passionate about developing high-performing teams, and excited to leave a legacy on a growing global organization, this is your opportunity to help shape the future of Plexus.
Key Performance Objectives
The successful leader will:
- Deliver a seamless enterprise transition to the organization's next-generation virtual office environment while ensuring minimal business disruption.
- Launch a best-in-class digital shopping experience by year-end that enhances the customer experience, scalability, and business performance.
- Develop and execute a multi-year global technology roadmap that supports international expansion, enterprise scalability, and operational excellence.
- Build a high-performing technology organization by strengthening leadership capability, developing technical talent, improving organizational engagement, and creating succession for critical technology roles.
Performance Accountabilities
Enterprise Technology Strategy & Innovation
- Define and execute the enterprise technology strategy and multi-year roadmap that supports Vision 30 and global business growth.
- Drive digital transformation through emerging technologies, including AI, automation, and advanced analytics, creating measurable business value.
- Establish technology governance that balances innovation, scalability, operational excellence, and return on investment.
Enterprise Platforms & Operations
- Lead the strategy, implementation, and optimization of enterprise applications, digital platforms, infrastructure, and cloud technologies.
- Ensure secure, reliable, and scalable technology operations that deliver exceptional experiences for Brand Ambassadors, Customers, and employees.
- Maintain enterprise cybersecurity, data governance, disaster recovery, and regulatory compliance across global operations.
Leadership & Organizational Excellence
- Build, develop, and retain a high-performing global technology organization through coaching, succession planning, and continuous talent development.
- Foster a culture of accountability, innovation, collaboration, and continuous improvement while accelerating adoption of modern technologies and AI.
- Establish clear performance expectations, leadership development, and measurable outcomes that strengthen organizational capability.
Executive Partnership & Business Stewardship
- Partner with executive leadership to align technology investments with business strategy and measurable organizational outcomes.
- Lead technology financial planning, vendor partnerships, and capital investments to maximize value and operational efficiency.
- Build trusted cross-functional relationships that position technology as a strategic business partner across the enterprise.
Performance Qualifications
Education & Experience
- Bachelor's degree in Information Technology, Computer Science, Business, or related field required; MBA or advanced degree preferred.
- Minimum 15 years of progressive technology leadership, including 5 years at the Vice President level or above leading enterprise technology organizations.
- Previous Chief Information Officer experience preferred.
- Direct Selling or global consumer products experience is strongly preferred.
Knowledge, Skills & Abilities
- Strategic Leadership: Proven ability to align enterprise technology with corporate strategy, global growth, and measurable business outcomes.
- Technology Expertise: Advanced knowledge of enterprise applications, cloud architecture, cybersecurity, software engineering, digital platforms, and infrastructure.
- Digital Transformation: Demonstrated success leading enterprise modernization, AI adoption, automation, and large-scale technology transformation initiatives.
- People Leadership: Exceptional track record in building, coaching, and retaining high-performing technology organizations while fostering accountability, innovation, and continuous learning.
- Business & Financial Acumen: Experience leading technology budgets, capital investments, vendor partnerships, and enterprise governance.
- Executive Influence: Exceptional communication and relationship-building skills with the ability to translate complex technology strategies into business value.
- Strategic Decision Making: Strong analytical thinking, sound judgment, and the ability to lead effectively through ambiguity and organizational change.
- Leadership Presence: High emotional intelligence, resilience, adaptability, and the ability to inspire teams while building trust across all levels of the organization.
