Top 3303 Office representative Jobs in Scottsdale, Az

Patient Service Representative - Remote
Arizona Center for Cancer Care —Scottsdale, AZ
- Full-time
- Remote
- Word processing
- HIPAA
- High school diploma or GED
1d
Client Success Representative (Remote)
Demand.com —Phoenix, AZ
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Part-Time Office Administrator / Customer Service Representative
TruBlue Home Service Ally —Phoenix, AZ
- $22 - $25 an hour
- Part-time
- Computer literacy
- Office
- Administrative experience
- Paid training
- Opportunities for advancement
Quick Apply
14d
Admissions Advisor (Remote)
BRYAN UNIVERSITY —Tempe, AZ
- $24.03 an hour
- Overtime
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
Quick Apply
Front Desk Coordinator
GUYETTE FACIAL & ORAL SURGERY CENTER —Scottsdale, AZ
- $20 - $26 an hour
- Dental office
- Administrative experience
- High school diploma or GED
6d
Billing Specialist (Remote)
Champion Tax Relief, Inc. —Phoenix, AZ
- $23 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
Quick Apply
Representative - Admissions Services
HonorHealth —Scottsdale, AZ
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Customer Service Representative (Remote AZ)
Oscar Health —Tempe, AZ
- $19 - $21 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
ADMINISTRATIVE ASSISTANT
CHILD CRISIS ARIZONA —Mesa, AZ
- $57,878 - $80,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Desk Patient Financial Services Representative Cardiology
Banner Health —Scottsdale, AZ
- Full-time
- Vital signs
- Word processing
- High school diploma or GED
- Opportunities for advancement
7d
Workers' Compensation Claim Representative
The Hartford —Scottsdale, AZ
- $56,391 - $84,587 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Computer literacy
8d
BioPharma Sales Rep – Entry/Exp.
Immune Biopharma —Scottsdale, AZ
- $83,145 - $121,680 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Office Service Representative II
Canon Business Process Services, Inc. —Phoenix, AZ
- Overtime
- Hospitality
- Computer literacy
- Office
- Employee discount
Specialist - Research Support
HonorHealth —Scottsdale, AZ
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Typing
- Continuing education credits
Medical Front Office Representative
Agave Pediatrics —Scottsdale, AZ
- Full-time
- CPR Certification
- High school diploma or GED
- Pediatrics
Quick Apply
Customer Service Representative
Berkley —Scottsdale, AZ
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- 2 years
- Profit sharing
- Paid parental leave
Patient Services Representative
Women's Health Arizona —Scottsdale, AZ
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Front Desk Representative
Optima Medical —Mesa, AZ
- High school diploma or GED
- Clinic
- 1 year
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Service Representative
Precision Dental Center —Gilbert, AZ
- $20 - $2,500 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
13d
Student HR Coordinator
ASU Enterprise Partners —Scottsdale, AZ
- Part-time
- Hybrid work
- Customer service
- Writing skills
- Analysis skills
- Cell phone reimbursement
- Work from home

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Patient Service Representative - Remote

Arizona Center for Cancer Care -
Scottsdale, AZ

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Customer communication
Electronic health records (EHR) management
Word processing
Maintaining patient confidentiality
High school diploma or GED
Records management
Multi-line phone systems
Managing patient records
Office phone management

Full Job Description

Job purpose

Under the direction of the practice manager or lead patient service representative, the patient service representative is responsible for daily maintenance of the front office functions. This includes being the face of the practice and ensuring high levels of customer service. Additionally, you will be responsible for patient registration, scheduling of patient appointments, check-in, and check-out, answering and making telephone calls, communicating with patients, co-workers, office manager, physicians and external vendors or suppliers.

Duties and responsibilities

Greets and registers all incoming patients professionally.
Handles incoming and outgoing communications concisely and in a pleasant manner.
Ability to prioritize appointment urgency, following company standard operating procedures.
Schedules all patient appointments in EMR according to standard operating procedure
Obtains complete and accurate demographic and insurance information for each patient while registering into the EMR in a prompt and courteous manner.
Documents all patient encounters in the appropriate section within the patient’s electronic medical record.
Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of daily collections.
Responds to patient inquiries regarding basic insurance or billing questions.
Answers telephone promptly, courteously using good telephone etiquette taking complete messages, providing adequate information, and routing callers properly.
Checks phone messages hourly and returns all calls before lunch, midafternoon, and prior to leaving for the day.
Restocks and maintains assigned workstation and equipment in a neat and orderly fashion.
Sends appropriate records, calls, and messages to physician.
Sort and route incoming faxes i.e. images, records request, refill requests
Check and proceed accordingly with incoming referral faxes:
- Referrals (Top Priority)
- Create new referral chart, call patient to make appointment, document if appointment or message was left, follow up if needed.
- Follow up with referring office if unable to schedule.

Create new patient charts.
- Must have referral in chart and all records prior to appointment.
- All patient charts must contain primary care provider and referring physicians.
Patient appointment reminders calls

Send medical records release to referring physician’s office, document request, and scan the request into EMR
Documents in EMR all patient encounters.
Provide courteous customer service and maintain composure when dealing with angry or irritated patients.
Ability to problem solve and anticipate issues.
Maintain referral platform.
Knowledge of medical terminology and acronyms, EMR and HIPAA policies
Performs other duties as assigned by management.

Qualifications/Education Requirements

High school diploma or equivalent required
One year work experience in a medical office setting preferred.
Knowledge of medical terminology preferred.
Completion of a recognized medical secretarial program preferred.
Word processing and computer experience required.
Answer multi-line phones.
Strong team player and enthusiasm in working with others.
Must demonstrate excellent phone etiquette and exceptional customer service skills Good organizational skills.
Professional appearance
Must have previous electronic medical records experience.
Must have the ability to deal with confidential information concerning patient diagnosis and medical records.

License or Certification

N/A

Working conditions/ Physical requirements

Able to work 40 hours per week.

Medical office setting

Ability to see details at close range.

Ability to listen and understand information through spoken words and sentences.

Ability to read and understand information in writing.

Ability to communicate information in speaking so others will understand.

Sitting for long periods of time

Daily uses of hands to type, file, and write/sign documents.

Minimum lifting requirements of 20 pounds to move office supplies.

EEO Statement

Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Refine Your Search

office representative jobs in scottsdale, az

Patient Service Representative - Remote

Client Success Representative (Remote)

Part-Time Office Administrator / Customer Service Representative

Admissions Advisor (Remote)

Front Desk Coordinator

Billing Specialist (Remote)

Representative - Admissions Services

Customer Service Representative (Remote AZ)

ADMINISTRATIVE ASSISTANT

Front Desk Patient Financial Services Representative Cardiology

Workers' Compensation Claim Representative

BioPharma Sales Rep – Entry/Exp.

Office Service Representative II

Specialist - Research Support

Medical Front Office Representative

Customer Service Representative

Patient Services Representative

Front Desk Representative

Patient Service Representative

Student HR Coordinator

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