Top 11034 Support staff Jobs in Scottsdale, Az

Inbound Call Center Representative - Medical Offices
Valle del Sol —Phoenix, AZ
- $18 - $21 an hour
- Full-time
- 18 years or older
- Spanish
- HIPAA
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Administrative Assistant
Child & Family Support Services, Inc. —Phoenix, AZ
- $18.50 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Disability insurance
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Youth Behavioral Support Staff
AZ Staffing Partners —Glendale, AZ
- $21 an hour
- Full-time
- Classroom
- CPR Certification
- Caregiving
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Caregiver
Seniors Helping Seniors - Scottsdale AZ —Scottsdale, AZ
- $17 - $21 an hour
- Part-time
- Driver's License
- Criminal background check
- Home health
- Mileage reimbursement
- Paid holidays
Teacher Assistant
LEARN Academy —Scottsdale, AZ
- $18.50 an hour
- Full-time
- School experience
- Experience working with individuals with disabilities
- High school diploma or GED
- Tuition reimbursement
- Referral program
Receptionist
Mirabella at ASU —Tempe, AZ
- $18 - $22 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Profit sharing
- Health insurance
Receptionist
Pacific Retirement Services —Tempe, AZ
- $18 - $22 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Profit sharing
- Health insurance
Sales Associate (Part-Time) - Kierland Commons
ALO —Scottsdale, AZ
- $17 - $19 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Guest services
- Commuter assistance
- Health insurance
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Administrative Assistant
Thrivent —Scottsdale, AZ
- $22 - $30 an hour
- Microsoft Excel
- Office
- Organizational skills
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7d
Front Desk Receptionist
Mountain View Surgery Center of Scottsdale (11107) —Scottsdale, AZ
- Full-time
- Surgery
- High school diploma or GED
- Computer skills
- Health savings account
- AD&D insurance
Administrative Assistant
Optum —Scottsdale, AZ
- $18 - $32 an hour
- Full-time
- 18 years or older
- CPR Certification
- BLS Certification
- On-the-job training
9d
Staff Assistant II, Phoenix PHX
American Airlines —Phoenix, AZ
- Holidays
- Office
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
6d
Dining Room Host
Chick-fil-A —Scottsdale, AZ
- From $18 an hour
- Part-time
- No education required
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Employee discount
- Flexible schedule
Quick Apply
Front Desk
Holiday Inn Express Scottsdale North —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Prep Cook
PopStroke —Scottsdale, AZ
- $18 - $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Front Desk
Suites on Scottsdale —Scottsdale, AZ
- Part-time
- Computer literacy
- Basic math
- Hotel
Team Member
Playa Bowls —Scottsdale, AZ
- $12 - $20 an hour + tips
- Serving
- Fast casual restaurant
- Guest services
Quick Apply
Front Office Assistant - Immediate Start!
Basis Ed —Scottsdale, AZ
- Urgently hiring
- Fingerprint clearance
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
File Clerk
Quintairos, Prieto, Wood, & Boyer, P.A. —Scottsdale, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- On-the-job training
Quick Apply
Receptionist
Virgin Galactic —Phoenix, AZ
- $49,920 - $69,160 a year
- Overtime
- Oracle
- Microsoft Outlook
- Office

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support staff jobs near scottsdale, az

Inbound Call Center Representative - Medical Offices

Valle del Sol -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$18 - $21 an hour

Qualifications

Customer communication
High school diploma or GED
Productivity software
Clinical confidentiality policies

Full Job Description

Join Our Team

At Valle del Sol, we believe that every patient interaction is an opportunity to make a positive impact. As a Patient Engagement Specialist, you will serve as the first point of contact for patients, community partners, and referral sources, helping individuals access high-quality, integrated healthcare services. If you are passionate about customer service, enjoy helping others, and thrive in a fast-paced environment, we encourage you to apply.

Position Summary

The Patient Engagement Specialist answers inbound calls and assists patients, referral sources, and community partners with scheduling appointments, obtaining information about services, and addressing questions or concerns. This role performs a variety of administrative and clerical duties while coordinating referrals and supporting access to primary care, behavioral health, and psychiatric services.

Essential Responsibilities

Patient Scheduling & Referral Management

Schedule appointments for primary care, behavioral health, and psychiatry services.
Process referral and intake requests according to referral source contracts and organizational procedures.
Complete required referral documentation in NextGen.
Obtain and evaluate necessary information to ensure timely and efficient processing of referrals and requests.
Coordinate referrals and inquiries with internal departments to facilitate patient access to care.
Verify AHCCCS and private insurance eligibility through online systems and telephone verification.
Complete all required demographic information during scheduling and registration processes.

Customer Service & Call Management

Answer inbound calls professionally and courteously.
Respond to patient, customer, and referral source inquiries, requests, and complaints.
Provide information regarding available services, appointment availability, and scheduling options.
Route calls to appropriate departments and resources.
Follow up on complex customer inquiries as needed.
Identify and escalate priority issues to the Call Center Supervisor.
Maintain a high level of customer service for patients, staff, and community partners.

Documentation & Administrative Support

Document customer interactions, concerns, and actions taken accurately and timely within the electronic health record.
Maintain confidentiality in accordance with HIPAA and organizational policies.
Perform general clerical and administrative duties as assigned.
Assist with oral and written Spanish/English interpretation and translation when bilingual skills are available.

Professionalism & Organizational Support

Meet organizational standards for attendance, punctuality, and reliability.
Adhere to scheduled shifts, break periods, and time-off procedures.
Participate in training and professional development opportunities to support integrated healthcare delivery.
Support Valle del Sol's mission through collaboration, professionalism, and patient-centered service.
Perform other duties as assigned.

Qualifications

Required

Must be at least 18 years of age.
High school diploma or GED.
Customer service, call center, medical office, healthcare scheduling, or related experience.
Strong verbal and written communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency with Microsoft Office and electronic record systems.
Excellent organizational, problem-solving, and interpersonal skills.
Ability to maintain confidentiality and professionalism.

Preferred

Experience working in a healthcare, behavioral health, or community health setting.
Knowledge of medical terminology.
Experience with NextGen or similar electronic health record systems.
Bilingual English/Spanish skills.

At Valle del Sol, we are committed to providing culturally responsive, integrated healthcare services that improve the health and well-being of the communities we serve. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful difference in the lives of our patients every day.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at [email protected].

The pay range for this role is:
18.50 - 21.50 USD per hour(3877)

Pay: $18.00 - $21.00 per hour

Quick Apply

Refine Your Search

support staff jobs in scottsdale, az

Inbound Call Center Representative - Medical Offices

Administrative Assistant

Youth Behavioral Support Staff

Caregiver

Teacher Assistant

Receptionist

Receptionist

Sales Associate (Part-Time) - Kierland Commons

Administrative Assistant

Front Desk Receptionist

Administrative Assistant

Staff Assistant II, Phoenix PHX

Dining Room Host

Front Desk

Prep Cook

Front Desk

Team Member

Front Office Assistant - Immediate Start!

File Clerk

Receptionist

I want to receive the latest job alert for support staff in scottsdale, az

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Join Our Team

Position Summary

Essential Responsibilities

Patient Scheduling & Referral Management

Customer Service & Call Management

Documentation & Administrative Support

Professionalism & Organizational Support

Qualifications

Required

Preferred

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