Top 28 Call center representative Jobs in Scranton, Pa

Customer Service Representative - Call Center (816510)
Equus —Olyphant, PA
- Full-time
- Residential
- High school diploma or GED
- Travel
Quick Apply
14d
Customer Care Specialist
Crowd Cow —Scranton, PA
- $20 - $25 an hour
- Full-time
- Office
- Continuous improvement
- US work authorization
- Health insurance
- Paid time off
14d
Call Center Representative
McCarthy Tire Service —Wilkes-Barre, PA
- 8 hour shift
- Remote
- Background check
- High school diploma or GED
- US work authorization
- Paid training
- Paid holidays
Quick Apply
Pharmaceutical Telesales Representative
Comserve Systems —Dunmore, PA
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Communication skills
- Opportunities for advancement
Telemarketer - State Farm Agent Team Member
Elizabeth Cavallin Rushefski - State Farm Agent —Scranton, PA
- $15 - $20 an hour
- Part-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
ADMAR PA LLC —Pittston, PA
- $20 - $22 an hour
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
10d
Retail Office Support Associate
Bob's Discount Furniture LLC —Wilkes-Barre, PA
- From $15 an hour
- Full-time
- Background check
- 18 years or older
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
Inside Sales Representative - Account Development
LKQ Corporation —Exeter, PA
- Full-time
- Spanish
- Computer literacy
- English
- Health savings account
- Paid holidays

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Customer Service Representative - Call Center (816510)

Equus -
Olyphant, PA

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

High school diploma or GED

Full Job Description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Obtains client information by answering telephone calls and emails; making OB calls in response to an inquiry for information; interviewing clients; verifying information. - Determines eligibility by comparing client information to established guidelines - Schedules clients for Employment and Training Program Orientations available locally to their area of residence - Refers clients to third party workforce services providers - Informs clients by explaining procedures; answering questions; providing information - Maintains an accurate written record of the transaction following established guidelines - Maintains communication equipment by reporting problems - Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures - Updates job knowledge by studying new programs that become available; participating in employment and training discussions - Other duties as assigned

Qualifications

Education - HS Graduate or GED required, some college or undergraduate degree is a plus - 6 months or more experience in customer service, preferably in a Call Center environment, required - Workforce or other Human Services experience is a plus Qualifications - Strong written and Verbal Communication skills; Phone Skills ; Listening ; Data Entry Skills; People Skills; Informing; Customer Focus; Customer Service; Attention to Detail; Professionalism; Multi-tasking Travel Requirements - Minimal Travel Work Environment And Physical Demands - Must be able to sit or stand for long periods of time. - 80% of the day will be spent sitting or standing while talking on the phone

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Quick Apply

Refine Your Search

call center representative jobs in scranton, pa

Customer Service Representative - Call Center (816510)

Customer Care Specialist

Call Center Representative

Pharmaceutical Telesales Representative

Telemarketer - State Farm Agent Team Member

Customer Service Representative

Retail Office Support Associate

Inside Sales Representative - Account Development

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