Top 47 Senior operations technician Jobs in Scranton, Pa

Tier 3 IT Support Technician
Bedrock Technology —Jessup, PA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
HVAC Field Service Technician II
F6 Data Solutions —Scranton, PA
- $40 - $48 an hour
- Extended hours
- Construction site
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Oil & Gas Field Techs, Roustabouts, Sup’s & More (Entry to Experienced) | Weekly Pay + Growth Opps
Keystone Clearwater Solutions —Tunkhannock, PA
- 12 hour shift
- Heavy equipment operation
- No experience needed
- Construction experience
- Health savings account
- AD&D insurance
Senior Field Technician - Water Transfer Operations
Keystone Clearwater Solutions —Tunkhannock, PA
- 12 hour shift
- Management
- Mid-level
- CDL
- Paid training
- Health savings account
Quick Apply
End User Svcs Sr Technician
General Dynamics Ordnance & Tactical Systems —Scranton, PA
- Full-time
- Computer literacy
- Mid-level
- Associate's degree
- Health insurance
Director of Supply Chain
Benco Dental —Pittston, PA
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Profit sharing
- Health insurance
Sr. Maintenance Technician
CBRE —Olyphant, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
5d
SERVICE TECHNICIAN
TAG Dickson City LLC —Dickson City, PA
- Full-time
- Dealership
- Customer service
- Mid-level
Senior Financial Analyst (Hybrid)
Benco Dental —Pittston, PA
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Analysis skills
- Profit sharing
- Health insurance
9d
Regional Maintenance Manager
Boscov's Department Store —Scranton, PA
- From $70,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Team management
- Disability insurance
- Health insurance
Quick Apply
Chef Manager
Culinour —Scranton, PA
- $70,000 - $75,000 a year
- Full-time
- ServSafe
- Public speaking
- Cooking
Quick Apply
13d
Pharmacy Order Entry Technician
PharMerica —Wilkes-Barre, PA
- Full-time
- High school diploma or GED
- Leadership
- Medical terminology
- Health insurance
- Dental insurance
14d
Maintenance Technician I
Pittston Co-Packers —Pittston, PA
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Trade school
Quick Apply
14d
Maintenance Mechanic II (FT Evenings)
ALLIED SERVICES —Scranton, PA
- Weekends as needed
- Carpentry
- Mechanic experience
- Writing skills
- On-the-job training
Mobile Pharmacy Technician
PharMerica —Wilkes-Barre, PA
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quality Engineering Technician- 2nd Shift
Noble Biomaterials —Scranton, PA
- $18 - $22 an hour
- Urgently hiring
- Computer literacy
- No experience needed
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
12d
PLC Tech I (MTP)
Hydro —Mountain Top, PA
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Maintenance Technician-I
Pittston Co-Packers —Pittston, PA
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Trade school
- Health insurance
- Dental insurance
Quick Apply
7d
Equipment and Controls Technician - Clifford
Kinder Morgan —Union Dale, PA
- Overtime
- Background check
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Biomedical Equipment Technician III Lead
Goldbelt, Inc. —Tobyhanna, PA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Management
- Schematics
- Health insurance
- Dental insurance

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senior operations technician jobs near scranton, pa

Tier 3 IT Support Technician

Bedrock Technology
Jessup, PA

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Retirement plan

Qualifications

IT user and group management
Linux support
GPO
Zoom
Microsoft Exchange
Windows
VLAN
Email configuration (technical support)
Video conferencing software
Network switching
Routing protocols
WAN
Server virtualization
SharePoint
Voice over internet protocol (VoIP) configuration
Telephone systems
Windows support
Network routing
VPN management
CompTIA Security+
Automation tools
Video conferencing systems operation

Full Job Description

Tier 3 IT Support Technician

Location: Jessup, PA| Type: Full-Time

About the Role

Bedrock Technology is a fast‑growing managed services provider and IT consultancy committed to excellence, professional growth, and delivering exceptional service to our clients. We're looking for a sharp, self-driven Tier 3 IT Support Technician to join our IT team. This is a senior-level hands-on role for someone who thrives on solving the problems no one else can crack — from complex infrastructure failures to deep-dive application troubleshooting. You'll be the last line of defense before issues escalate to vendors or developers, and a go-to resource for Tier 1 and Tier 2 colleagues.

This is an on‑site position located in the Scranton, PA area. The successful candidate must report to the office in person daily.

What You'll Do

Own escalated incidents — Resolve complex technical issues escalated from Tier 1/2 that require deep system-level investigation and root cause analysis
Administer core infrastructure — Manage and maintain servers (Windows/Linux), Active Directory, DNS, DHCP, Group Policy, and virtualization platforms (VMware/Hyper-V)
Support network operations — Troubleshoot LAN/WAN, VPN, firewall rules, switching, and routing issues in coordination with the network team
Manage cloud environments — Administer and troubleshoot Microsoft 365, Azure AD, Entra ID, and hybrid identity configurations
Lead incident response — Act as technical lead during major outages, coordinating resolution and communicating status to stakeholders
Develop documentation — Write and maintain runbooks, KB articles, and SOPs to improve team efficiency and reduce repeat escalations
Mentor junior staff — Provide guidance and training to Tier 1/2 technicians to help build team capability
Liaise with vendors — Manage escalations and coordinate with third-party vendors and software support teams
Drive continuous improvement — Identify recurring issues and work proactively to eliminate them through automation, process changes, or infrastructure improvements

What You'll Bring

Required:

5+ years of progressive IT support experience, with at least 2 years in a Tier 3 or senior systems role
Deep expertise in Windows Server (2016/2019/2022) administration and troubleshooting
Strong knowledge of Active Directory, Group Policy, DNS, and DHCP
Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, EntraID)
Proficiency in PowerShell scripting for automation and administration
Solid networking fundamentals — TCP/IP, VLANs, routing protocols, VPN technologies
Experience with VMware vSphere or Hyper-V virtualization
Ability to independently manage and prioritize a complex, varied workload
Hands-on experience with VoIP / UCaaS administration (RingCentral, Zoom, 8x8, Goto, Cisco, Mitel, etc.)

Preferred:

Experience with Azure or other cloud platforms (AWS, GCP)
Familiarity with SIEM tools, endpoint security, and EDR platforms
Knowledge of ITIL frameworks and service management best practices
Experience with backup and disaster recovery solutions (Veeam, Datto, etc.)
Scripting beyond PowerShell — Python, Bash, or similar

Certifications (any of the following are a plus):

Microsoft Certified: Azure Administrator (AZ-104)
CompTIA Security+ / Network+
MCSA / MCSE
VMware VCP
ITIL Foundation

Who You Are

A natural problem-solver who digs deep rather than settling for surface-level fixes
Calm under pressure — you've worked major incidents and know how to lead, not just react
A clear communicator who can translate complex technical issues for non-technical stakeholders
Someone who takes ownership seriously and sees an issue through to resolution
Collaborative and willing to share knowledge — you make the whole team better

What We Offer

Competitive salary commensurate with experience
Comprehensive health, dental, and vision benefits
401(k) with company match
Generous PTO and paid holidays
Professional development budget and certification reimbursement
Flexible/hybrid work options
A collaborative team that values your expertise

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Experience:

VoIP / RingCentral / Zoom / 8x8: 1 year (Preferred)

Ability to Commute:

Jessup, PA 18434 (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior operations technician jobs in scranton, pa

Tier 3 IT Support Technician

HVAC Field Service Technician II

Oil & Gas Field Techs, Roustabouts, Sup’s & More (Entry to Experienced) | Weekly Pay + Growth Opps

Senior Field Technician - Water Transfer Operations

End User Svcs Sr Technician

Director of Supply Chain

Sr. Maintenance Technician

SERVICE TECHNICIAN

Senior Financial Analyst (Hybrid)

Regional Maintenance Manager

Chef Manager

Pharmacy Order Entry Technician

Maintenance Technician I

Maintenance Mechanic II (FT Evenings)

Mobile Pharmacy Technician

Quality Engineering Technician- 2nd Shift

PLC Tech I (MTP)

Maintenance Technician-I

Equipment and Controls Technician - Clifford

Biomedical Equipment Technician III Lead

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