Top 27 Service writers Jobs in Scranton, Pa

Field Service Supervisor
Cleveland Brothers —Pittston, PA
- $76,000 - $100,000 a year
- 5 years
- Computer literacy
- Research
- Profit sharing
- Health savings account
Quick Apply
Service Coordinator & Estimator
NORTH END ELECTRIC SERVICE —Scranton, PA
- $22 - $35 an hour
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
14h
Estimator
Mac Incorporated —Kingston, PA
- $65,000 - $75,000 a year
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
6d
Automotive Service Advisor
Falzone Towing Service Inc. —Wilkes-Barre, PA
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Collision Estimator
Toyota Of Scranton —Scranton, PA
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Service Writer
Falzone Towing Service Inc. —Wilkes-Barre, PA
- $50,000 - $70,000 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Automotive Assistant & Service Managers
Mavis Tire Supply —Dunmore, PA
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
9d
(USA) Tire and Battery Service Advisor
Sam's Club —Wilkes-Barre Township, PA
- $20 - $28 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Auto Care Center Service Writer
Walmart —Honesdale, PA
- $15 - $28 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Service Writer Advisor
HUNTER TRUCK SALES & SERVICE LLC —Scranton, PA
- Full-time
- Dealership
- CDL
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Writer
HUNTER TRUCK SALES & SERVICE LLC —Scranton, PA
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- 401(k) matching
- Opportunities for advancement
Quick Apply
Truck Service Advisor I
TravelCenters of America —Dupont, PA
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Retail Salesperson
Firestone Complete Auto Care —Scranton, PA
- $15.20 - $22.71 an hour
- Full-time
- Dealership
- Merchandising
- High school diploma or GED
- Paid holidays
- Dental insurance
Sales and Service Technician
Firestone Complete Auto Care —Wilkes-Barre, PA
- $15.75 - $23.67 an hour
- Full-time
- Hybrid work
- Inventory management
- High school diploma or GED
- Driver's License
- Paid holidays
- 401(k)
6d
Collision Estimator
Caliber —Kingston, PA
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Mobile Maintenance Technician I
TravelCenters of America —Dupont, PA
- $17.00 - $20.06 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Service Advisor-2nd Shift
Allegiance Trucks —Olyphant, PA
- $22 - $27 an hour
- Full-time
- Management
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Automotive Sales Representative/Advisor
Honesty Automotive Repairs —Mount Pocono, PA
- $46,800 - $81,900 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid time off
- Employee discount
Quick Apply
5d
Collision Center Estimator | Motorworld
MotorWorld —Wilkes-Barre, PA
- Full-time
- Basic math
- Mid-level
- Driver's License
- Health insurance
- Employee assistance program
Quick Apply
5d

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Service Coordinator & Estimator
NORTH END ELECTRIC SERVICE —Scranton, PA
Source mechanical and electrical drawings. The successful candidate will work hand in hand with the technician in the shop and sales counter, We are interested…
$22 - $35 an hour
Quick Apply
14h

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Automotive Service Advisor
Germain Toyota of Columbus —Columbus, OH
Answer service calls, set and confirm appointments. As a Service Advisor, you will own the customer experience in the service lane and are the first point of…
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Service Advisor
Mark Wahlberg Chevrolet of Columbus —Columbus, OH
Advise customers on recommended service and repair options. Previous experience in a service or hospitality role preferred. High school diploma or equivalent.
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Field Service Supervisor

Cleveland Brothers -
Pittston, PA

Quick Apply

Job Details

$76,000 - $100,000 a year

Benefits

Profit sharing
Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Field service equipment repair
Customer communication
Customer relationship building
Windows
Improving operational efficiency
Managing clients in a customer support role
Continuous improvement
Desktop applications
Maintenance management
Productivity software
Technical Proficiency
Mechanical systems repair

Full Job Description

In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost effective product line support possible.

This position mandates that the employee be able to perform all of the following functions:

Supervise and develop the personnel of the department
Receive and respond to customer requests or inquiries on equipment repairs
Assist in determination of needed repairs and the timing of repairs
Research information from literature and computer based sources
Assign and schedule equipment and personnel to shop repairs
Other functions as assigned by necessity

This position may perform any combination of the following duties:

Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level
Foster good employee/management relations
Decide upon and administer employee discipline as required
Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues
Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer
Address equipment down time concerns through scheduling repairs at times most convenient to the customer
Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information
Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules
Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations
Perform other work related duties as assigned

Degrees or Other Special Requirements:

Comprehensive knowledge of mechanical repair procedures and their application to equipment repair
Thorough understanding of Company/contract practices and policies in relation to the direction of the work force
Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity
Considerable written and verbal communication skills for the conveyance of instructions
Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency
Provide superior customer service and product support through management of all aspects of the service department
Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers.
Proven success in managing and developing staff. Superior interpersonal and relationship building skills
Precise documentation, organized, and detail oriented
Ability to manage day to day operations
Strong verbal and written communication skills. Intermediate computer skills
Proficiency with MS office software, Lotus Notes and DBSi
Responsible for growing and continuing to improve efficiency

BACKGROUND TRAINING AND EXPERIENCE:
Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company.

About Us:
Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Req Benefits: Competitive Compensation Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing
Compensation: $76,000 - $100,000 / year

Quick Apply

Refine Your Search

service writers jobs in scranton, pa

Field Service Supervisor

Service Coordinator & Estimator

Estimator

Automotive Service Advisor

Collision Estimator

Service Writer

Automotive Assistant & Service Managers

(USA) Tire and Battery Service Advisor

Auto Care Center Service Writer

Service Writer Advisor

Service Writer

Truck Service Advisor I

Retail Salesperson

Sales and Service Technician

Collision Estimator

Mobile Maintenance Technician I

Service Advisor-2nd Shift

Automotive Sales Representative/Advisor

Collision Center Estimator | Motorworld

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