Top 8 night auditor Jobs in scranton pa

Front Desk Agent/Night Auditor
Holiday Inn Scranton East —Dunmore, PA
- $15 - $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- In-person
- Free parking
- Paid time off
Quick Apply
Night Auditor
Hampton by Hilton —Moosic, PA
- $14 - $17 an hour
- Full-time
- Background check
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
4d
Night Auditor
Courtyard Scranton Montage Mountain —Scranton, PA
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
SpringHill Suites Scranton Montage Mountain —Moosic, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
Hersha Hospitality Management, LP —Moosic, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Part Time Night Auditor
Courtyard by Marriott Wilkes-Barre Arena —Wilkes-Barre, PA
- Part-time
- Microsoft Excel
- Hotel
- Organizational skills
Quick Apply
Front Desk / Night Auditor
Holiday Inn Express Wilkes Barre East —Wilkes-Barre, PA
- $13 - $14 an hour
- Part-time
- Hotel
- Data entry
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
9d
Night Auditor
Split Rock Hotel —Lake Harmony, PA
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply

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OLDE BROOK INN Basalyga Hospitality —Spring Brook, PA
Collaborate with banquet and event teams to ensure timely service for large groups. Coordinate with kitchen staff and servers to ensure smooth flow of food…
$16 - $19 an hour
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Hotel Front Desk Agent
Hilton Scranton and Conference Center —Scranton, PA
*Deliver Exceptional Service:* Go above and beyond to make our guests feel at home, resolving any issues promptly and courteously.
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Hotel Night Auditor/Guest Service Agent
Courtyard Columbus Worthington —Columbus, OH
Promptly answer the telephone using positive and clear communication. Field guest complaints, conducting through research to develop the most effective…
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9d
Front Desk Agent/Night Auditor
Innvite Hospitality —Lancaster, OH
Must accept flexible shift AM, PM and Night shifts. Guest Check-in & Check-out. Cash Handling & Credit Card Transactions. Monitor Cleanliness of Bar & Tables.
$13 - $14 an hour
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3d

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Front Desk Agent/Night Auditor

Holiday Inn Scranton East -
Dunmore, PA

Quick Apply

Job Details

Full-time
$15 - $18 an hour

Benefits

Free parking
Paid time off
Employee discount

Qualifications

Customer communication
Interpersonal skills
Night audit
Writing skills
Upselling
Venue guest services

Full Job Description

PAY IS BASED ON EXPERIENCE

Work Week Required:

WEDNESDAY THRU SUNDAY 10PM-6AM OR 11PM-7AM

Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We’re searching for a Front Desk Agent capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements
Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner
Keeping close contact with guests for feedback, complaints, and compliments – and following it up
Managing, recording, and resolving guest or customer complaints promptly
Keeping other operating departments in the loop with important guest relations matters – from Food and Beverage and Maintenance to Housekeeping and Front Office
Ensure your front office team delivers a great service, professional attention and personal recognition
Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk
Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel
Perform other duties as assigned by Front Desk Manager, Assistant Front Desk Manager, Front Desk Supervisor, Loyalty Champion &/or General Manager.

What we need from you

Excellent verbal and written communication skills
Ability to deal with difficult interactions and work under pressure
Experience working in a customer service function
Flexibility to respond to a variety of different work situations
A passion for delivering an exceptional level of guest service

Weekend Availability Required as needed

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

Employee discount
Free parking
Paid time off

Application Question(s):

This position requires weekends & holidays. Are you available weekends & holidays?
The shift may require working either 10PM-6AM OR 11PM-7AM, are you able & willing to work these hours if needed based on business needs?
This position is for overnights working 10PM-6AM or 11PM-7AM, are you available to work those hours?
Do you have open availability to work any overnight shift on Monday or Tuesday if coverage is needed?

Work Location: In person

Quick Apply

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