Top 282 Of technology Jobs in Scranton Pa

Tier 3 IT Support Technician
Bedrock Technology —Jessup, PA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Software Engineer - AI Trainer
DataAnnotation —Scranton, PA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Developer - AI Trainer
DataAnnotation —Scranton, PA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Tier 2 IT Helpdesk Technician
Bedrock Technology —Jessup, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
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Information Technology Generalist Administrator 1
Commonwealth of PA —Dunmore, PA
- $78,925 - $119,844 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Driver's License
- Paid parental leave
- Health insurance
9h
IT Support Specialist
Wilkes University —Wilkes-Barre, PA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Product Manager
QVC —Pennsylvania
- Full-time
- 5 years
- Merchandising
- Bachelor's degree
- Health insurance
- 401(k)
Helpdesk Technician
Luzerne County —Wilkes-Barre, PA
- $43,000 - $45,500 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
5d
Director of Information Technology
WAYNE MEMORIAL COMMUNITY HEALTH CENTERS —Honesdale, PA
- Full-time
- Computer science
- Computer Science
- System design
Quick Apply
IT Desktop Support
Axiom Technologies —Pittston, PA
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Managing Director of User Services
King's College —Wilkes-Barre, PA
- Weekends as needed
- 5 years
- Windows
- Residential
- Health savings account
- Paid holidays
Quick Apply
6d
Implementation Specialist - Caper (Contractor)
Instacart —Scranton, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
12d
Mult Func Manufacturing Planner Associate Manager
Lockheed Martin Corporation —Archbald, PA
- $90,200 - $159,045 a year
- Full-time
- Mid-level
- Analysis skills
- Mentoring
- Paid jury duty
- Paid holidays
Senior IT Support Specialist
CANPACK —Olyphant, PA
- English
- Windows
- 8 years
- Wellness program
- Health insurance
Help Desk Technician
The Black Tux —Jenkins Township, PA
- $30 - $35 an hour
- Weekends as needed
- Windows
- US work authorization
- Entry level
Quick Apply
Clinical Systems Analyst
Wayne Memorial Hospital —Honesdale, PA
- Full-time
- Computer Science
- Bachelor of Science
- System design
13d
Data Analyst Sr
Lockheed Martin Corporation —Archbald, PA
- $98,300 - $170,315 a year
- Full-time
- Bachelor of Science
- Engineering
- SQL
- Paid jury duty
- Paid holidays
11d
Internal Auditor (IT + Business Focus)
Berkshire Hathaway GUARD Insurance Companies —Wilkes-Barre, PA
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Dental insurance
- 401(k)
Master Data Governance Planner
Lockheed Martin Corporation —Archbald, PA
- $60,600 - $120,750 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid jury duty
- Paid holidays
Financial Aid Systems & Operations Analyst
University of Scranton —Scranton, PA
- Online Application
- Microsoft Word
- Research
- Mid-level

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Tier 3 IT Support Technician

Bedrock Technology
Jessup, PA

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Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Retirement plan

Qualifications

IT user and group management
Linux support
GPO
Microsoft Exchange
Windows
VLAN
Email configuration (technical support)
Routing protocols
WAN
Server virtualization
Microsoft Teams
SharePoint
Windows support
Network routing
VPN management
Automation tools
PowerShell

Full Job Description

Tier 3 IT Support Technician

Location: Jessup, PA| Type: Full-Time

About the Role

Bedrock Technology is a fast‑growing managed services provider and IT consultancy committed to excellence, professional growth, and delivering exceptional service to our clients. We're looking for a sharp, self-driven Tier 3 IT Support Technician to join our IT team. This is a senior-level hands-on role for someone who thrives on solving the problems no one else can crack — from complex infrastructure failures to deep-dive application troubleshooting. You'll be the last line of defense before issues escalate to vendors or developers, and a go-to resource for Tier 1 and Tier 2 colleagues.

This is an on‑site position located in the Scranton, PA area. The successful candidate must report to the office in person daily.

What You'll Do

Own escalated incidents — Resolve complex technical issues escalated from Tier 1/2 that require deep system-level investigation and root cause analysis
Administer core infrastructure — Manage and maintain servers (Windows/Linux), Active Directory, DNS, DHCP, Group Policy, and virtualization platforms (VMware/Hyper-V)
Support network operations — Troubleshoot LAN/WAN, VPN, firewall rules, switching, and routing issues in coordination with the network team
Manage cloud environments — Administer and troubleshoot Microsoft 365, Azure AD, Entra ID, and hybrid identity configurations
Lead incident response — Act as technical lead during major outages, coordinating resolution and communicating status to stakeholders
Develop documentation — Write and maintain runbooks, KB articles, and SOPs to improve team efficiency and reduce repeat escalations
Mentor junior staff — Provide guidance and training to Tier 1/2 technicians to help build team capability
Liaise with vendors — Manage escalations and coordinate with third-party vendors and software support teams
Drive continuous improvement — Identify recurring issues and work proactively to eliminate them through automation, process changes, or infrastructure improvements

What You'll Bring

Required:

5+ years of progressive IT support experience, with at least 2 years in a Tier 3 or senior systems role
Deep expertise in Windows Server (2016/2019/2022) administration and troubleshooting
Strong knowledge of Active Directory, Group Policy, DNS, and DHCP
Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, EntraID)
Proficiency in PowerShell scripting for automation and administration
Solid networking fundamentals — TCP/IP, VLANs, routing protocols, VPN technologies
Experience with VMware vSphere or Hyper-V virtualization
Ability to independently manage and prioritize a complex, varied workload

Preferred:

Experience with Azure or other cloud platforms (AWS, GCP)
Familiarity with SIEM tools, endpoint security, and EDR platforms
Knowledge of ITIL frameworks and service management best practices
Experience with backup and disaster recovery solutions (Veeam, Datto, etc.)
Scripting beyond PowerShell — Python, Bash, or similar

Certifications (any of the following are a plus):

Microsoft Certified: Azure Administrator (AZ-104)
CompTIA Security+ / Network+
MCSA / MCSE
VMware VCP
ITIL Foundation

Who You Are

A natural problem-solver who digs deep rather than settling for surface-level fixes
Calm under pressure — you've worked major incidents and know how to lead, not just react
A clear communicator who can translate complex technical issues for non-technical stakeholders
Someone who takes ownership seriously and sees an issue through to resolution
Collaborative and willing to share knowledge — you make the whole team better

What We Offer

Competitive salary commensurate with experience
Comprehensive health, dental, and vision benefits
401(k) with company match
Generous PTO and paid holidays
Professional development budget and certification reimbursement
Flexible/hybrid work options
A collaborative team that values your expertise

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

of technology jobs in scranton pa

Tier 3 IT Support Technician

Software Engineer - AI Trainer

Software Developer - AI Trainer

Tier 2 IT Helpdesk Technician

Information Technology Generalist Administrator 1

IT Support Specialist

Product Manager

Helpdesk Technician

Director of Information Technology

IT Desktop Support

Managing Director of User Services

Implementation Specialist - Caper (Contractor)

Mult Func Manufacturing Planner Associate Manager

Senior IT Support Specialist

Help Desk Technician

Clinical Systems Analyst

Data Analyst Sr

Internal Auditor (IT + Business Focus)

Master Data Governance Planner

Financial Aid Systems & Operations Analyst

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