Top 161 Call center representative Jobs in Seabrook Md

Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Call Center Rep
RGW Parent Inc —Greenbelt, MD
- $20.00 - $29.40 an hour
- Entry level
- Wellness program
- Commuter assistance
Quick Apply
Customer Service Call Center Agent
VECRA Inc —Lanham, MD
- $18.50 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
3d
Customer Care Representative - WFH Washington DC
Medical Transportation Management (MTM, Inc.) —Washington, DC
- $18.40 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
7d
Access Call Center Representative
Children's National Hospital —Silver Spring, MD
- $18.54 - $30.89 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Customer Care Representatives (Call Center)
Johns Hopkins Medical Management Corporation —Hanover, MD
- $22 an hour
- Temporary
- Writing skills
- Research
- High school diploma or GED
Quick Apply
13d
Customer Service Representative
Johns Hopkins Medical Management Corporation —Hanover, MD
- $21.87 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
Quick Apply
4d
Call Center Service Representative 3 (SCA)
Peraton —Annapolis Junction, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
Contact Center Agent
La Clinica Del Pueblo Inc —Hyattsville, MD
- $18 - $22 an hour
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Call Center Representative
PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC —Fulton, MD
- $21 - $23 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Mileage reimbursement
- Health savings account
Quick Apply
Customer Service Representative / Customer Support Associate
Room & Board —Elkridge, MD
- $26.44 - $28.85 an hour
- Full-time
- US work authorization
- In-person
- Communication skills
- Profit sharing
- 401(k) matching
Call Center Representative
Advantia Health —Washington, DC
- $19 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health savings account
- Paid holidays
Quick Apply
Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
Customer Service Representative
LYON BAKERY INC —Hyattsville, MD
- $18 - $19 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Flexible schedule
Quick Apply
Call Center Representative
MARYLAND PRIMARY CARE PHYSICIANS LLC —Annapolis, MD
- $17 - $22 an hour
- Computer literacy
- Pass drug screening
- Mid-level
Call Center Representative
Sparkbit 360 —Washington, DC
- $17.50 - $25.50 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Opportunities for advancement
Quick Apply
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
Lead Call Center Representative
Advantia Health —Chevy Chase, MD
- $23 - $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
Quick Apply
Video Surveillance Agent I
Mobile Video Guard —Bowie, MD
- $18 - $20 an hour
- Overtime
- Background check
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply

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Admin I Customer Care Representative

Ahold Delhaize USA -
Hyattsville, MD

Apply Now

Job Details

Full-time
$19.00 - $32.77 an hour

Qualifications

Customer communication

Full Job Description

Category/Area of Expertise: Call Centers
Job Requisition: 532819
Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Contact Centers (5116975)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary:

Responsible for managing level 1 customer support. The Admin I will be responsible for providing direct support to store personnel, as well as customers, to ensure proper service levels are met based on the hours of the contact center. Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email. Provide clear information or direction regarding actions required by customers (internal and external) in order to fully address their concerns. Provide direct support to store personnel and customers for Technology, Merchandising, Store Maintenance, Operations, Order Add/Cuts, Order call Block Polling; online orders; digital offers; and loyalty programs.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Quincy, MA, Carlisle, PA, and Hyattsville, MD

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities:

Support inbound customer inquiries
Support email/survey/Contact Us customer inquiries
Work with customers and stores to document, resolve and/or escalate problems being reported. As part of the process, accurately record required contact information and problem description in the appropriate application. Call content, appropriate notifications, error messages, problem classification and severity are critical to the problem review and resolution process.
Provide appropriate resolution at the first point of contact if possible. Escalate unsolved issues as needed.
Gather data during the problem-solving process, analyze the situations, and provide solutions.
Utilize logical problem-solving skills and techniques to troubleshoot and resolve complex problems reported by stores and customers.
Be alert to urgent or severe issues for immediate escalation, as well as trends that may negatively impact the company.
Take ownership of all calls and cases/tickets opened; track the contact status to resolution utilizing the appropriate application.
Escalate complex and/or high priority problems to appropriate coworkers, support groups, or vendors for resolution.
Ensure proper notification and escalation procedures are followed to update business users and customers.

Qualifications:

Up to 2 years of experience in customer service, call center, or a related support environment
Demonstrate excellent writing, grammar, and computer skills in order to meet department standards.
Demonstrate empathy and responsiveness to customers' concerns.
High school diploma or equivalent

ME/NC/PA/SC Salary Range: $19.00 - $28.50

IL/MA/MD/NY Salary Range: $21.85 - $32.77

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-CC1

#LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Apply Now

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call center representative jobs in seabrook md

Admin I Customer Care Representative

Call Center Rep

Customer Service Call Center Agent

Customer Service Representative

Customer Care Representative - WFH Washington DC

Access Call Center Representative

Customer Care Representatives (Call Center)

Customer Service Representative

Call Center Service Representative 3 (SCA)

Contact Center Agent

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Customer Service Representative / Customer Support Associate

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Lead Call Center Representative

Video Surveillance Agent I

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