Top 45 Information technology Jobs in Seaside, Ca

Technical Support Specialist
Express Employment Professionals of Monterey —Salinas, CA
- $22 - $30 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
Quick Apply
System Technician
Salinas Valley Health —Salinas, CA
- $40.34 - $50.42 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
9d
System Technician - PD
Salinas Valley Health —Salinas, CA
- $40.34 - $50.42 an hour
- Per diem
- HIPAA
- Mid-level
- High school diploma or GED
IT Support Technician
GOODWILL CENTRAL COAST —Salinas, CA
- $27 - $28 an hour
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Quick Apply
IT Support Engineer I, OTS Support
Amazon.com Services LLC —Salinas, CA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
3d
IT Specialist (PLCYPLN)
US Defense Human Resources Activity —Seaside, CA
- $121,785 - $172,980 a year
- Overtime
- Hybrid work
- Background check
- Management
- Pass drug screening
IT Project Management Office Lead
California State University, Monterey Bay —Seaside, CA
- Weekends as needed
- Background check
- Azure
- AWS
- Paid holidays
- Health insurance
IT Manager
Hayward Lumber —Monterey, CA
- $95,000 - $125,000 a year
- Full-time
- Computer Science
- ERP systems
- System design
- Paid holidays
- Health insurance
Quick Apply
Cybersecurity Operations Analyst II (R-00170)
True Zero Technologies —Seaside, CA
- Full-time
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
IT Support Associate II, OTS
Amazon.com Services LLC —Salinas, CA
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Fair chance
- Paid parental leave
- Health insurance
IT Support Technician
Alvarez Technology Group —Salinas, CA
- $18 - $23 an hour
- Full-time
- Customer service
- Mid-level
- Travel
- Paid holidays
- Health insurance
Quick Apply
Cybersecurity Analyst SME
General Dynamics Information Technology —Seaside, CA
- $169,604 - $229,464 a year
- Computer science
- Computer Science
- Bachelor's degree
- Paid time off
- 401(k) matching
IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Salinas, CA
- $116,800 - $160,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Paid parental leave
- AD&D insurance
IT SPECIALIST (POLICY AND PLANNING)
US Defense Human Resources Activity —Seaside, CA
- $121,785 - $197,200 a year
- Overtime
- Hybrid work
- Background check
- Pass drug screening
- Office
Technical Support Specialist
DATAFLOW BUSINESS SYSTEMS INC —Salinas, CA
- $20 - $25 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- 401(k)
Quick Apply
IT PROGRAM MANAGER (POLICY AND PLANNING)
US Defense Human Resources Activity —Seaside, CA
- $121,785 - $172,980 a year
- Overtime
- Hybrid work
- Background check
- Inventory management
- Pass drug screening
Cloud Security Engineer
Leidos —Seaside, CA
- $107,900 - $195,050 a year
- Full-time
- Azure
- Computer Science
- Bachelor of Science
ITS Lead
CSV-TAUREAN —Presidio of Monterey, CA
- $110,000 - $125,000 a year
- Bachelor of Science
- SQL
- Mentoring
Data Center Lead
CSV-TAUREAN —Presidio of Monterey, CA
- $135,000 - $150,000 a year
- Azure
- Management
- Bachelor of Science
Epic Ancillary Application Manager (On-site)
Salinas Valley Health —Salinas, CA
- $72.45 - $90.55 an hour
- Full-time
- System design
- HIPAA
- Bachelor's degree

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Technical Support Specialist

Express Employment Professionals of Monterey -
Salinas, CA

Quick Apply

Job Details

Full-time
$22 - $30 an hour

Qualifications

Live chat
Microsoft Word
Computer operation
Spanish
Computer Science
Spreadsheets
Writing skills
Basic math
Word embeddings
E-learning platforms
Customer support
Enterprise Learning Management
Customer information system software
Time management

Full Job Description

Job Description: Education Support Specialist:

Position Objective:
The Technical Support Specialist/Education Support Specialist is a tech-savvy, detail-oriented individual responsible for managing various aspects of the educational program, including reporting education hours to the Internal Revenue Service (IRS) and California Tax Education Council (CTEC), maintaining learning management system (LMS) content, and providing exceptional customer support. This role combines data entry, technical skills, and customer service to enhance the overall educational experience.

Education and Experience:

Computer skills with a degree in computer science or programming is required.

Previous experience in customer service or data entry roles is preferred.

Responsibilities:

Reporting and Tracking:

Report education hours to IRS/CTEC.
Track rejected hours and contact clients to resolve issues.
Create course codes

LMS Management:

Create and update LMS course information.
Create course shells, input information, create e-books, and upload questions to the question bank.
Connect course material.
Quality check the items that are being connected.

Client and Team Support:

Provide support to the education team, including answering client calls related to their education hours and troubleshooting course errors.
Assist the call center with support calls and support chats as needed.
Respond actively to the education support email inbox.

Key Result Activities:

Support the education team in building and maintaining learning paths, ensuring all materials are accurately entered and organized.
Coordinate with web & marketing team to ensure high-quality uploads of e-books and other course materials.
Address and resolve customer inquiries and issues using the computer system, providing product and service information.
Proactively recommend process improvements based on identified trends and follow up on customer inquiries for timely resolution.

Skills and Requirements:

Advanced reading, writing, and arithmetic skills.
Computer literate with the ability to learn customer service software applications.
Professional verbal and written communication skills.
Understanding and willingness to learn LMS systems.
Working knowledge of Microsoft Word (2007-2016) and Excel (2007-2016).
Ability to manage large documents and create/administer basic formulas in Excel.
Positive attitude, high energy, time management skills, and ability to be pleasant but firm in communication.
Bilingual in Spanish preferred but not required.

Working Conditions:

Normal office environment.
Must pass a background check and may be subject to drug testing.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in seaside, ca

Technical Support Specialist

System Technician

System Technician - PD

IT Support Technician

IT Support Engineer I, OTS Support

IT Specialist (PLCYPLN)

IT Project Management Office Lead

IT Manager

Cybersecurity Operations Analyst II (R-00170)

IT Support Associate II, OTS

IT Support Technician

Cybersecurity Analyst SME

IT Manager, Ops Tech Solutions (OTS)

IT SPECIALIST (POLICY AND PLANNING)

Technical Support Specialist

IT PROGRAM MANAGER (POLICY AND PLANNING)

Cloud Security Engineer

ITS Lead

Data Center Lead

Epic Ancillary Application Manager (On-site)

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