Top 146 Contact center Jobs in Seattle, Wa

Customer Service Representative
Randstad —Bellevue, WA
- $27.49 - $27.50 an hour
- Microsoft Outlook
- Writing skills
- Urgent Care
- AD&D insurance
- Disability insurance
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13d
Customer Service Associate
Costco Wholesale —Seattle, WA
- $25.53 - $30.75 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- In-person
- Relocation assistance
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Patient Resource Representative ( Remote)
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
1d
Call Center Agent I
International Community Health Services —Renton, WA
- $21.30 - $31.19 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
- Paid holidays
- Paid time off
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11d
Patient Services Rep - Call Center
Proliance Surgeons, Inc. —Renton, WA
- $21.57 - $31.95 an hour
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Health insurance
- Paid time off
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Call Center Representative
Sound Credit Union —Lynnwood, WA
- $21.50 - $26.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Banking
- Entry level
- Paid holidays
- Health insurance
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3d
Patient Services Rep-Contact Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Windows
- Administrative experience
- Free parking
- Commuter assistance
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13d
Customer Service Representative
Northwest Administrators, Inc. —Seattle, WA
- $20.76 - $26.29 an hour
- Microsoft Word
- Spanish
- Writing skills
- Paid training
- Paid holidays
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13d
Patient Accounts Rep-Call Center
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Full-time
- HIPAA
- Research
- Administrative experience
- Free parking
- Commuter assistance
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Contact Center Agent I
VERITY CREDIT UNION —Seattle, WA
- $21.30 - $31.06 an hour
- Call employer
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
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11d
Implementation Engineer – Unified Communications & Contact Center Solutions
Cerium Networks Inc —Seattle, WA
- $95,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Analysis skills
- Wellness program
- AD&D insurance
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Inbound Sales Specialist - (Pacific Time Hours)
Trupanion —Seattle, WA
- $20 an hour
- Weekends as needed
- US work authorization
- 1 year
- Communication skills
- Free parking
- Paid holidays
4d
Project Manager
Zimmerman Associates, Inc. —Washington State
- Contract
- English
- Mid-level
- Bachelor's degree
Outside Sales Representative - No Cold Calling
FRDM Turf —Tacoma, WA
- $125,000 - $200,000 a year
- Full-time
- Residential
- Reliable transportation
- Entry level
- Professional development assistance
- Opportunities for advancement
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4d
Help Desk Support
MV Transportation —Kent, WA
- $37.80 - $40.95 an hour
- Full-time
- Background check
- Addiction Medicine
- Pass drug screening
- Health savings account
- AD&D insurance
Hospital Communications Representative/Telecom Dispatcher/PBX, UW Medicine Operator Services
University of Washington —Seattle, WA
- $21.63 - $26.63 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
Call Center Representative (Member Services) - USFHP
Pacific Medical Centers —Renton, WA
- $22.62 - $35.22 an hour
- Full-time
- Mid-level
- Fair chance
- Medical terminology
- Paid parental leave
- Paid holidays
Research Project Interviewer II
Fred Hutchinson Cancer Center —Seattle, WA
- $22.22 - $31.63 an hour
- Part-time
- Spanish
- Bachelor of Science
- English
- Paid parental leave
- Paid holidays
3d
Contact Center Specialist
Lakeside-Milam Recovery Centers —Renton, WA
- $23 - $24 an hour
- Full-time
- Mid-level
- In-person
- Health savings account
- Paid holidays
Quick Apply
5h
Customer Retention Specialist (Pacific Time Hours)
Trupanion —Seattle, WA
- $23 an hour
- 8 hour shift
- Hybrid work
- US work authorization
- 1 year
- Communication skills
- Free parking
- Paid holidays

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Customer Service Representative

Randstad -
Bellevue, WA

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Job Details

$27.49 - $27.50 an hour
13 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Microsoft Outlook
Writing skills
High school diploma or GED
Typing

Full Job Description

Salary: $27.49 - 27.50 per hour + none
Reference: AB_5000728

About the Role We are seeking a dedicated and compassionate Customer Service Representative to join our healthcare team. In this role, you will be the first point of contact for patients, members, and providers, working onsite in a patient access environment. You will be responsible for increasing customer satisfaction by providing accurate, consistent, and timely information. Whether you are checking in patients for urgent care, verifying insurance, or answering complex inquiries, your goal is to build collaborative relationships and ensure an exceptional patient experience. Key Responsibilities Patient Access & Registration: Perform patient registration and check-in for urgent care services, accurately verifying insurance and updating patient information. Inquiry Management: Answer and document incoming contacts professionally. Respond to complex inquiries related to eligibility, benefits, billing, facility information, and specialized healthcare product lines. Problem Resolution: Evaluate data to determine the appropriate course of action for resolving complaints or coordinating service recovery. Care Coordination: Initiate contact with the appropriate medical group, health plan, and facility personnel to obtain necessary information and resolve patient concerns. Systems Navigation: Utilize internal tools and systems (including web support and IVR systems) to process requests such as ID card orders, dependent updates, and premium billing inquiries. Compliance & Privacy: Strictly maintain the privacy and confidentiality of all patient information in adherence to healthcare compliance guidelines and organizational codes of conduct. Continuous Improvement: Develop a full awareness of how performance affects the patient experience and meet department guidelines for call handling, first-contact resolution, and customer retention. Required Qualifications Education: High School Diploma or equivalent. Experience: 3 to 5 years of proven customer service experience. Technical Skills: Proficient in Microsoft Office (especially Outlook). Minimum typing speed of 30 WPM (must be able to pass a current typing test). Core Competencies: Excellent written and verbal communication skills. Demonstrated analytical, critical thinking, and problem-solving abilities. Ability to read, understand, and respond briefly, clearly, and effectively to complex policies and processes. Must be able to successfully pass a standard internal classification assessment.

salary: $27.49 - $27.5 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Patient Access & Registration: Perform patient registration and check-in for urgent care services, accurately verifying insurance and updating patient information.
Inquiry Management: Answer and document incoming contacts professionally. Respond to complex inquiries related to eligibility, benefits, billing, facility information, and specialized healthcare product lines.
Problem Resolution: Evaluate data to determine the appropriate course of action for resolving complaints or coordinating service recovery.
Care Coordination: Initiate contact with the appropriate medical group, health plan, and facility personnel to obtain necessary information and resolve patient concerns.
Systems Navigation: Utilize internal tools and systems (including web support and IVR systems) to process requests such as ID card orders, dependent updates, and premium billing inquiries.
Compliance & Privacy: Strictly maintain the privacy and confidentiality of all patient information in adherence to healthcare compliance guidelines and organizational codes of conduct.
Continuous Improvement: Develop a full awareness of how performance affects the patient experience and meet department guidelines for call handling, first-contact resolution, and customer retention.

Skills

communication skills
problem-solving skills
Call center experience

Qualifications

Years of experience: 3 years
Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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Refine Your Search

contact center jobs in seattle, wa

Customer Service Representative

Customer Service Associate

Patient Resource Representative ( Remote)

Call Center Agent I

Patient Services Rep - Call Center

Call Center Representative

Patient Services Rep-Contact Center

Customer Service Representative

Patient Accounts Rep-Call Center

Contact Center Agent I

Implementation Engineer – Unified Communications & Contact Center Solutions

Inbound Sales Specialist - (Pacific Time Hours)

Project Manager

Outside Sales Representative - No Cold Calling

Help Desk Support

Hospital Communications Representative/Telecom Dispatcher/PBX, UW Medicine Operator Services

Call Center Representative (Member Services) - USFHP

Research Project Interviewer II

Contact Center Specialist

Customer Retention Specialist (Pacific Time Hours)

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