Top 5792 Customer experience manager Jobs in Seattle, Wa

Community Association Manager
Emerald Management & Consulting —Seattle, WA
- From $80,200 a year
- Nights as needed
- Background check
- Management
- Customer service
- Mileage reimbursement
- Health savings account
Quick Apply
Facilities Manager, Dining and Night Team
University Of Washington —Seattle, WA
- $99,240 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
3d
Senior Manager- Enterprise Applications
Charlie's Produce —Seattle, WA
- $150,000 - $165,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Free parking
- Profit sharing
Quick Apply
13d
Inventory Planning Manager
Custom Cones USA and DaySavers —Renton, WA
- $90,000 - $100,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Manager, Customer Experience Technology
Okta —Bellevue, WA
- $204,000 - $281,000 a year
- Hybrid work
- Computer science
- Computer Science
- 3 years
Quick Apply
Customer Service Manager - Aerospace
Eaton —Bellevue, WA
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Sales, Territory Manager – Coronary– Image Guided Therapy Devices (Seattle, WA)
Philips —Seattle, WA
- $182,750 - $330,000 a year
- Full-time
- Hospital
- 5 years
- Bachelor of Science
- Health savings account
- Employee stock purchase plan
Property Manager - Up to 299 Units - Seattle, WA area
Berkshire Group, LLC —Redmond, WA
- $84,500 - $90,000 a year
- 5 years
- Writing skills
- English
- Health insurance
- Paid time off
Quick Apply
Customer Experience Manager
Philips —Bothell, WA
- $205,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Customer Account Manager (Remote opportunity)
Nestlé USA —Seattle, WA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
9d
Customer Support Manager - Americas
Tomra —Seattle, WA
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Incident Manager
Okta —Bellevue, WA
- $104,000 - $143,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Customer Success Manager
Humanly —Bellevue, WA
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager
PitchBook Data —Seattle, WA
- $105,000 a year
- Microsoft Outlook
- Mid-level
- Office
- Wellness program
- Paid parental leave
District Leader, PNW
Crate and Barrel —Seattle, WA
- $120,000 - $155,000 a year
- Email
- Continuous improvement
- Travel
- Mentoring
- Store discount
- Disability insurance
Customer Success Manager (Remote)
Formations Corp —Kirkland, WA
- $68,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Project management
- Computer skills
- Health insurance
- Dental insurance
Store Manager
REI (Recreational Equipment Inc.) —Bellevue, WA
- $112,894.08 - $141,123.84 a year
- Mid-level
- Retail management
- Health insurance
- Employee discount
Customer Success Manager, Consumer Electronics
Amazon.com Services LLC - A57 —Seattle, WA
- $80,200 - $101,800 a year
- Full-time
- Merchandising
- Mid-level
- Office
- AD&D insurance
- Health insurance
Principal Customer Experience Program Manager - The Office Product Group
Microsoft —Redmond, WA
- $142,800 - $304,200 a year
- Full-time
- 6 years
- Computer Science
- Analysis skills
3d
DME Customer Order, Senior Manager
Kestra Medical Technologies Inc. —Kirkland, WA
- $117,000 - $160,000 a year
- Extended hours
- Remote
- 7 years
- Microsoft Outlook
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
1d

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Community Association Manager

Emerald Management & Consulting
Seattle, WA

Quick Apply

Job Details

Full-time
From $80,200 a year

Benefits

Mileage reimbursement
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Management
Employee relationship building
Microsoft Office
High school diploma or GED
Driver's License
Property management company experience
CMCA
Leadership
Negotiation
Time management

Full Job Description

Community Association Manager
Emerald Management & Consulting is seeking an experienced Community Association Manager to manage all aspects of an assigned portfolio of association clients. This role reports to the Director of Association Manager & Assistant Director of Association Management and will work closely with Emerald team members, Board members, and homeowners. This position requires a candidate with proven experience managing multiple associations. We are seeking candidates with at least three (3) years HOA/COA experience and a CMCA® or higher designation.

The successful candidate will be a self-starter with strong organizational & leadership skills, attention to detail, and demonstrate good judgment and decision-making. In addition, the position requires the ability to meet deadlines, work independently, and demonstrate the ability to multi-task and work well under pressure. Candidates must be comfortable working in an essentially paperless environment that uses technology to full advantage. Experience in high-rise association management is desired and a good understanding of homeowner & condominium association governing documents and standards is ideal.

Essential Duties and Responsibilities:

General administrative functions: policy review and recommendations; procedures implementation, including common area rules, collection of assessments, amenity operations, and communications; oversee procurement of insurance; ensure Board of Directors obtains insight from qualified professionals when retaining CPAs, attorneys, reserve study specialists, landscape professionals, architects, engineers, etc.; attend meetings including Board meetings, annual meetings and budget meetings; and, maintain operations and customer service in positive effective manner.
Maintenance of common areas: work closely with service providers; ensure contracts for services are appropriate, competitive and performed according to specifications; oversee expense forecast and operating budget; implement preventative maintenance schedule; and, evaluate and hire on-site employees versus bidding out to contractors.
Financial management: ability to review and interpret financial reports; monitor budget, income and expenses; ability to explain budget and financial reports to Board; approve invoices in a timely and accurate manner, and only after services are verified; understand and communicate collection policy to Board and work with collection attorney for optimal outcome; and, work with committee and/or Board to approve and ratify annual budget.
Policy matters: Understand and uphold associations’ governing documents; advise Board on policy matters; evaluate policies to ensure they comply with governing documents and state statute; and, work with Board to update House Rules, adopt Resolutions, and amend Bylaws and/or Declaration.
Environmental Standards: evaluate need for energy efficient equipment and lighting; plan for sustainable landscaping; seek out city, county and/or utility incentive programs for energy conservation; and, research and implement conservation options such as electric vehicle charging stations and bicycle parking racks.
Other duties as assigned by supervisor from time to time.

Knowledge, Skills and Abilities:

A minimum of three (3) years of experience association management
Ability to plan, communicate, implement, evaluate, and adjust accordingly
Ability to communicate clear and timely responses to issues, requests, and problems
Proactive approach to problem solving and determining opportunities for improvement.
Proficient skills in Microsoft Office software
Experience in a leadership role with strong and proven leadership skills
Excellent knowledge and understanding of WUCIOA and Washington State statutes governing homeowner and condominium associations. as well as quality standards and human resources
Ability to interpret and apply governing documents, Washington State statutes, and Association policies while providing professional guidance to Boards of Directors
Experience assisting Boards with compliance related to evolving legislative and operational requirements affecting community associations
Negotiation skills, conflict resolution, and conflict management experience
Excellent time management ability and able to multitask with a strong understanding of core manager duties
Ability to maintain professional relationships within a team while providing high levels of customer service
Ability to keep company and client information strictly confidential
Strong desire to succeed in an entrepreneurial environment

Essential Physical Abilities:

Sufficient clarity of speech and hearing or other communication capabilities to discern verbal instructions and communicate effectively with others in person, via email and by telephone
Sufficient visual and mental acuity to comprehend written work instructions and make determination of necessary actions required to meet the presentation standards
Sufficient manual dexterity to operate standard office equipment
The selected individual must be able to perform all essential job functions with or without reasonable accommodation

Hours, Compensation & Location:

Full-time position; Monday – Friday, some night meetings; flexible schedule may be available.
Compensation based on experience
Opportunities to earn commission
Three (3) weeks PTO begin accruing immediately upon starting
Up to twelve (12) paid holidays per year
Full benefits package available including medical, dental, vision, and life insurance with generous employer contributions; access to HSA or FSA; short-term and long-term disability insurance; and 401k with employer matching. Optional ancillary benefits available for selection.
Cell phone and mileage reimbursement
WSCAI membership and professional development assistance
Position is located at the company corporate office in Seattle (Tukwila), WA as well as at your home office based on a mutually agreed schedule. Applicant must live in Washington, within driving distance to the corporate office or be willing to relocate to Washington. Applicant must be willing to travel for meetings and site visits within the Puget Sound area.

This position requires a person who is eager to learn and is willing to listen openly, respond to feedback constructively, and be a proactive team member. We are looking for someone with enthusiasm for the position and a desire to work with our team to develop the skills necessary to be successful. The right team member may not have all required experience but is willing and able to learn new tasks and responsibilities. This position is immediately available for the selected candidate. Please apply with cover letter, compensation requirements and résumé.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Schedule:

Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Property Management: 3 years (Required)

License/Certification:

Driver's License (Required)
CMCA or higher certification (Preferred)

Ability to Relocate:

Seattle, WA 98168: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: From $80,200.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

HOA/Condominium Management: 3 years (Required)

License/Certification:

Driver's License (Required)
CMCA or higher certification (Preferred)

Ability to Relocate:

Seattle, WA 98168: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in seattle, wa

Community Association Manager

Facilities Manager, Dining and Night Team

Senior Manager- Enterprise Applications

Inventory Planning Manager

Manager, Customer Experience Technology

Customer Service Manager - Aerospace

Sales, Territory Manager – Coronary– Image Guided Therapy Devices (Seattle, WA)

Property Manager - Up to 299 Units - Seattle, WA area

Customer Experience Manager

Customer Account Manager (Remote opportunity)

Customer Support Manager - Americas

Customer Success Incident Manager

Customer Success Manager

Customer Success Manager

District Leader, PNW

Customer Success Manager (Remote)

Store Manager

Customer Success Manager, Consumer Electronics

Principal Customer Experience Program Manager - The Office Product Group

DME Customer Order, Senior Manager

I want to receive the latest job alert for customer experience manager in seattle, wa

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