Top 2012 Customer service supervisor Jobs in Seattle, Wa

Pension Supervisor
WPAS Inc —Mercer Island, WA
- $75,000 - $85,000 a year
- Full-time
- Writing skills
- Basic math
- HIPAA
Quick Apply
13d
Customer Service Representative
UniSea —Redmond, WA
- $23.72 - $27.87 an hour
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Driver Licensing Office Supervisor (Poulsbo)
Washington State Department Of Licensing —Poulsbo, WA
- $53,136 - $69,744 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
2d
Service Manager
Washington Alarm —Seattle, WA
- $85,000 - $110,000 a year
- Full-time
- Background check
- Computer literacy
- 3 years
- Health savings account
- Health insurance
Quick Apply
Service Manager (Cardinal Heating & Air)
Strongpoint Talent —Seattle, WA
- $120,000 - $145,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager - Aerospace
Eaton —Bellevue, WA
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Service Supervisor
Cintas —Renton, WA
- $80,168 - $95,160 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
WA: L3 Staff Supervisor
Trident Security Solutions —Seattle, WA
- $42 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Analysis skills
Quick Apply
6d
Customer Support Manager - Americas
Tomra —Seattle, WA
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Customer Account Manager (Remote opportunity)
Nestlé USA —Seattle, WA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
10d
Washington 211 Supervisor
Crisis Connections —Seattle, WA
- $78,469.00 - $87,187.50 a year
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Organizational skills
Quick Apply
10d
Customer Success Incident Manager
Okta —Bellevue, WA
- $104,000 - $143,000 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Supervisor - Customer Service / Distribution(hourly)
Walman —Kent, WA
- $32.42 - $47.95 an hour
- Full-time
- Hospitality
- HIPAA
- Mid-level
- Health insurance
- Paid time off
Customer Service Supervisor- SEA Airport
PrimeFlight Aviation Services Inc —SeaTac, WA
- $24.46 an hour
- Weekends as needed
- Background check
- 18 years or older
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Operations Supervisor
Recology —Seattle, WA
- $93,000 - $97,000 a year
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- Paid holidays
Customer Service Manager
Full Circle Services & Associates LLC —Seattle, WA
- $73,424.88 - $84,391.42 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Director of Customer Success
Read AI, Inc. —Seattle, WA
- $165,000 - $200,000 a year
- Full-time
- Hybrid work
- 7 years
- US work authorization
- Organizational skills
- Flextime
- Family leave
Patient Account Customer Service Representative
Proliance Surgeons, Inc. —Seattle, WA
- $21.30 - $33.54 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Health insurance
- Paid time off
Quick Apply
3d
Sr. Customer Success Manager - Enterprise (West)
Smartsheet —Bellevue, WA
- $112,500 - $142,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
Customer Success Manager (Remote)
Formations Corp —Kirkland, WA
- $68,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Project management
- Computer skills
- Health insurance
- Dental insurance

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Pension Supervisor

WPAS Inc -
Mercer Island, WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Benefits

Union benefits

Qualifications

Benefits administration
Team supervision
Phone communication
Writing skills
Basic math
Client rapport building
HIPAA
Employee relationship building
Employee Retirement Income Security Act of 1974 (ERISA)
Telephone systems
Productivity software
Grammar Experience
Documentation reviews

Full Job Description

Pension Supervisor

Overview:

Under limited supervision, the Pension Supervisor will work with the Pension Department Leadership to oversee their assigned pension team in relation to administering retirement benefits for union representatives, trustees and other associated personnel.

This position will ensure organizational effectiveness, efficiency and safety at their designated site through communication protocols, pension team supervision and streamlining administrative procedures.

Responsibilities:

Supervisor duties (51%)

Partner with Pension Leadership and Human Resources to maintain adherence to policies, procedures and CBA compliance, including disciplinary actions
Assists in training, coaching, and supervising personnel
Coordinate new hire orientation with Human Resources to ensure paperwork is filled out timely and trainings are completed
Perform, review and analyze any special projects and keep Pension Department Leadership informed
Partner with Pension Department Leadership and Human Resources to ensure top performance from Pension staff by providing them with adequate coaching and guidance
Facilitate and partner with Pension Department Leadership for interviewing purposes
Maintain a safe and secure department working environment
Approves retirement set ups over $100,000
Continually monitors workloads while working in the capacity of a "float" Pension Representative and reports to the Pension Department Leadership as needed or otherwise directed.
Other duties as assigned

Pension Representative (49%)

May be assigned as a "float" Pension Representative, able to cover all workstations and their related day-to-day job duties
Computes and analyzes complex retirement scenarios, to include benefit calculations
Sets up annuity distributions
Audit processed retirement set ups and annuity distributions for accuracy and overall file approval
Provide customer service to members, Union personnel, Trustees or other persons as necessary, by phone, in writing or in person concerning Pension or Annuity processing or related issues
Maintain and apply up-to-date knowledge of the Pension and Annuity Plan Rules, systems and procedures
Makes recommendations for system improvements
Reviews plan documents and summary plan descriptions for updates
Provides technical assistance to Pension personnel as directed

Minimum qualifications:

1-2 years as a Pension Representative

Demonstrates leadership capability
Proven track record of taking initiative, proven attention to detail and problem-solving abilities
Demonstrate excellent skills in grammar, letter composition, punctuation and other office skills
Working knowledge of basic office equipment
Demonstrated ability to keep calm and positive within all communications and under stressful situations
Demonstrated ability to establish and maintain effective working relationships with internal staff and external clients
Proven ability to accurately and timely review and perform accounting of information and documentation
Utilize computer, software and phone systems to be able to effectively perform the essential functions of the position

Demonstrated ability to keep calm, patient and positive within all communications
Previous experience utilizing Microsoft office software

Preferred qualification:

Bachelor’s degree or associate degree

Physical/Mental requirements:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions.

WPAS is an equal opportunity employer. We celebrate diversity and strive to continually create the most inclusive work environment for all our employees.

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in seattle, wa

Pension Supervisor

Customer Service Representative

Driver Licensing Office Supervisor (Poulsbo)

Service Manager

Service Manager (Cardinal Heating & Air)

Customer Service Manager - Aerospace

Service Supervisor

WA: L3 Staff Supervisor

Customer Support Manager - Americas

Customer Account Manager (Remote opportunity)

Washington 211 Supervisor

Customer Success Incident Manager

Supervisor - Customer Service / Distribution(hourly)

Customer Service Supervisor- SEA Airport

Operations Supervisor

Customer Service Manager

Director of Customer Success

Patient Account Customer Service Representative

Sr. Customer Success Manager - Enterprise (West)

Customer Success Manager (Remote)

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