Top 873 Director of customer success Jobs in Seattle, Wa

Senior Director, Account Management
LevelTen Energy —Seattle, WA
- $185,000 - $210,000 a year
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Commuter assistance
- Paid holidays
1d
District Leader, PNW
Crate and Barrel —Seattle, WA
- $120,000 - $155,000 a year
- Email
- Continuous improvement
- Travel
- Mentoring
- Store discount
- Disability insurance
Director of Operations
11 Residential —Kirkland, WA
- $155,000 - $170,000 a year
- Full-time
- Pass drug screening
- System design
- Office
- Health savings account
- Paid holidays
Quick Apply
2d
Senior Director, Community
HackerOne —Seattle, WA
- $210,000 - $302,000 a year
- Full-time
- Remote
- Background check
- Recruiting
- Fair chance
- Paid parental leave
- Paid holidays
Director, Corporate Communications
The Pokémon Company International —Bellevue, WA
- $166,000 - $299,000 a year
- Hybrid work
- 11+ years
- Office
- Children
- Commuter assistance
- Relocation assistance
Director of Digital Accessibility
University of Washington —Seattle, WA
- $126,924 - $220,008 a year
- Extended hours
- Computer science
- 6 years
- Computer Science
Learning & Development People Manager
Microsoft —Redmond, WA
- $130,900 - $303,600 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Master's degree
Program Management Director
Oracle —Seattle, WA
- Full-time
- Senior level
14d
Regional Director (Pacific Northwest)
CLEAR - Field —Seattle, WA
- $170,000 - $220,000 a year
- Bachelor's degree
- Travel
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Director of Real Estate Operations
Diamond Parking Service —Seattle, WA
- $125,000 - $165,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Employee Success Business Partner Sr. Director
Salesforce —Seattle, WA
- $164,000 - $332,600 a year
- Full-time
- 8 years
- Fair chance
- Senior level
- Paid parental leave
- Disability insurance
Director of Housing
Bellevue College —Bellevue, WA
- $97,166 - $140,891 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Executive Director - eCityGov Alliance
City of Bellevue —Bellevue, WA
- $150,439.73 - $207,598.33 a year
- Online Application
- Hybrid work
- Writing skills
- 3 years
- Master's degree
- Commuter assistance
- AD&D insurance
Director of Communications, Global Strategy & Operations
Microsoft —Redmond, WA
- $130,900 - $272,300 a year
- Full-time
- Marketing
- Office
- Finance
Director of Launch Operations
Microsoft —Redmond, WA
- $130,900 - $272,300 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Writing skills
Director of Customer Success
Read AI, Inc. —Seattle, WA
- $165,000 - $200,000 a year
- Full-time
- Hybrid work
- 7 years
- US work authorization
- Organizational skills
- Flextime
- Family leave
Chief of Administration (Administrative Services Division Director)
King County —Seattle, WA
- $176,903.58 - $224,235.86 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Finance
- Paid holidays
- Disability insurance
Director, Global Benefits & Wellbeing
Infoblox —Tacoma, WA
- $159,000 - $222,000 a year
- Full-time
- Remote
- Oracle
- Finance
- Analysis skills
- Health insurance
- Paid time off
Director of Carrier Performance
Puget Collision —Kent, WA
- $130,000 - $160,000 a year
- Hybrid work
- Travel
- Mentoring
- In-person
Quick Apply
6d
Director, Research
Stryker —Redmond, WA
- $155,900 - $337,600 a year
- Full-time
- 6 years
- Bachelor of Science
- Bachelor's degree
- Health savings account
- AD&D insurance
10d

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Senior Director, Account Management

LevelTen Energy -
Seattle, WA

Apply Now

Job Details

Full-time
$185,000 - $210,000 a year
1 day ago

Benefits

Commuter assistance
Paid holidays
Dental insurance
Work from home
Vision insurance

Qualifications

Sales analytics & reporting tools
Opportunity Management
Experience working in the energy & utilities sector
Bachelor's degree
Experience with SaaS (as product category for technical sales engineers)
Corporate sales environment
Account management

Full Job Description

Position Title: Senior Director, Account Management

Role Purpose

LevelTen Energy is on a mission to accelerate the energy transition. We run the world’s largest clean energy marketplace, connecting buyers and sellers, and enabling them to get deals done faster with cutting-edge market intelligence reports and software, and transaction tools. Since being founded in 2016, LevelTen’s platform has facilitated over $14.8 billion in clean energy transactions.

Join us on a mission that matters.

As Senior Director of Account Management, North America, you will lead the customer engagement function for every active LevelTen account in the region — across developers, corporate and utility buyers, advisors, partners, and data center hyperscalers. Reporting to the VP of Customer Engagement, you will own the retention, expansion, and marketplace activation outcomes for the NA book of business and will be a senior voice on the Customer Engagement leadership team.

This is a builder role at a pivotal moment in the energy transition. Corporate buyers, hyperscalers, and developers all need better tools and trusted partners to navigate an accelerating clean energy market, and LevelTen’s marketplace is the connective tissue. The Account Management team is the engine that turns subscriber relationships into long-term retention and recurring marketplace activity. You will set the playbook, raise the bar on team performance, and own a meaningful slice of LevelTen’s recurring and transactional revenue.

Duties and Responsibilities

Own North American renewal and net retention performance
- Deliver against subscription retention targets across the NA book of business.
- Build and operationalize a renewals motion that works across developer, buyer, advisor, and data center segments.
- Surface churn risk early, lead save plays, and ensure forecast accuracy in Salesforce.
- Drive Net Revenue Retention through structured expansion plays within existing accounts.
Drive marketplace engagement across the NA customer base
- Increase the rate at which active accounts submit projects, issue buy-side RFPs, respond to surveys, and contribute market signals to the LevelTen ecosystem.
- Partner with Product and Marketing on engagement campaigns and customer education that drive recurring marketplace activity.
- Connect customer engagement to success fee revenue by helping accounts move opportunities through to executed transactions.
Lead and develop a high-performing team
- Manage a 7-person organization with 3 direct reports, including a manager layer; coach, hire, and level up talent across the team.
- Install consistent account management playbooks, QBR cadences, and customer health-scoring practices.
- Develop high-potential team members into the next generation of LevelTen leaders.
Lead cross-functionally across Customer Engagement and the broader business
- Partner with North American Sales leadership on new-business-to-AM handoffs and joint account expansion.
- Partner with European Account Management and Sales leadership to maintain a globally consistent customer experience and effectively manage global accounts.
- Partner with Sales Operations on Salesforce hygiene, reporting, and enablement.
Represent the voice of the North American customer to Product and the broader leadership team.
- Own executive engagement with strategic NA accounts
- Maintain senior relationships with named strategic customers across developers, corporate buyers, utilities, advisors, and hyperscalers.
- Be a credible, senior voice with C-suite stakeholders on the clean energy market, LevelTen’s products, and the marketplace opportunity.
- Travel up to 15% for customer visits, industry events, and team gatherings.

Qualifications

10+ years of professional work experience, with significant experience in a relevant clean energy, utility, or related industry field.
Bachelor’s degree required.
Demonstrated ability to lead teams, extract complex challenges, and distill them into clear management recommendations and actions.
Demonstrated ability to think strategically with the end in mind and develop plans that meaningfully impact an enterprise customer engagement function.
Viewed as a leader within prior organizations by executive leadership and peers — with a track record of building credibility internally and externally.
Salesforce fluency — confident driving forecasting, pipeline hygiene, account planning, and dashboard-based team management.
Strong command of modern Customer Success methodology — health scoring, QBRs, segmentation, NRR motions, and structured customer journeys.
Experience selling, renewing, or managing accounts for a data subscription or SaaS data product.
Excellent executive communication, stakeholder management, and customer-facing presence with senior buyers, developers, and partners.
People-leadership instincts: develops talent, holds the bar, and creates clarity for a team operating across diverse customer segments.

Nice to Have

MBA or other advanced degree.
Direct exposure to PPAs, EAC-only deals, storage tolls, capacity contracts, or related clean energy commercial structures.
Prior experience scaling a customer engagement function in a marketplace, two-sided platform, or data subscription business.
Experience working with hyperscaler / data center buyers or large corporate clean energy procurement programs.
Experience leading a team that serves both buy-side and sell-side customers within the same book of business.

Benefits / Perks

Full Medical, Vision and Dental coverage
Wellness Credit
Flexible vacation policy
11 paid company holidays
401k

In the Seattle office:

Casual dress code
Commuter benefits
Standing desk options
Regular company-sponsored events
Hybrid in-office/work from home schedule

Additional Information

This position is based out of our office in the Belltown neighborhood of Seattle, WA (hybrid work schedule). Remote may be considered in exceptional circumstances.
The estimated annual compensation for this position is $185,000-210,000 base / $250,000 - $280,000 OTE, depending on location and experience. This role is designed for high-impact leaders and features a substantial commission structure with significant upside, alongside an equity grant. This combination ensures a highly competitive total compensation package that rewards over-performance.
Must be legally authorized to work in the U.S. without a current or future need for visa sponsorship.

Equal Opportunity Employer

LevelTen Energy is an Equal Opportunity Employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.

Accessibility

If you are an individual with a disability and need assistance completing the online application or during the interview process, please call 1-800-995-2152. Please leave a message and a member of our People team will return your call within three business days. Alternatively, an email may be sent to [email protected]. “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

PIb3bcfe2c3207-25404-40668605

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Refine Your Search

director of customer success jobs in seattle, wa

Senior Director, Account Management

District Leader, PNW

Director of Operations

Senior Director, Community

Director, Corporate Communications

Director of Digital Accessibility

Learning & Development People Manager

Program Management Director

Regional Director (Pacific Northwest)

Director of Real Estate Operations

Employee Success Business Partner Sr. Director

Director of Housing

Executive Director - eCityGov Alliance

Director of Communications, Global Strategy & Operations

Director of Launch Operations

Director of Customer Success

Chief of Administration (Administrative Services Division Director)

Director, Global Benefits & Wellbeing

Director of Carrier Performance

Director, Research

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