Guest Service Agent
Stonebridge —Seattle, WA
- $24 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
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Front Desk Agent
Residence Inn Seattle Northgate —Seattle, WA
- $21.30 - $22.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent - Full-Time
Kimpton Hotel Monaco Seattle —Seattle, WA
- $23.45 an hour
- Full-time
- Hotel
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
2d
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
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Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Redmond, WA
- $19.00 - $21.17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Services Agent
Staypineapple —Seattle, WA
- $23 an hour
- Temporary
- Entry level
- Health insurance
- Dental insurance
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Front Desk Agent
Hilton Garden Inn Seattle Bellevue Downtown —Bellevue, WA
- $19.00 - $21.90 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
13d
Guest Service Agent
Pyramid Hotel Group —Seattle, WA
- $23 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- Disability insurance
6d
Front Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.65 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Front Office Agents AM/PM Shifts
Warwick Hotel —Seattle, WA
- $22.26 - $23.04 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Marriott Seattle Airport —Seattle, WA
- $22.01 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
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4d
Front Desk Agent | The Grove West Seattle Inn
Columbia Hospitality Inc —Seattle, WA
- $21.30 an hour
- Full-time
- Hotel
- Front desk
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Seatac Hotel Front Desk Associate
Seahotel Management LLC —Seattle, WA
- $20.74 - $22.00 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Guest Service Agent
Larkspur Landing Renton —Renton, WA
- $21.57 an hour
- Part-time
- Hotel
- High school diploma or GED
- Critical & Intensive Care
- Wellness program
- Commuter assistance
Overnight Front Desk Agent - Part Time
Lotte Hotel Americas —Seattle, WA
- $26.40 an hour
- Overtime
- Microsoft Excel
- Writing skills
- Hotel
Quick Apply
Guest Service Agent - Hampton Inn & Suites Seattle Federal Way
Hilton —Federal Way, WA
- $19.60 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Serivces Full Time PM shift $22/hr
Pyramid Hotel Group —Seattle, WA
- $22 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- Disability insurance
Guest Service Agent
Hersha Hospitality Management, LP —Renton, WA
- $21.57 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Overnight Desk Agent
Marriott International, Inc —Bellevue, WA
- $28.20 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Front desk
- Commuter assistance
- Paid parental leave
Front Desk Agent | Part Time | Aloft and Element Redmond
Aloft-Element Hotels l Redmond, WA —Redmond, WA
- $22 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near seattle, wa

Guest Service Agent

Stonebridge -
Seattle, WA

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Job Details

Full-time
$24 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Customer communication
Cash amount verification
Hotel policy compliance
Property management tools
Financial transaction processing
Cash register operations
Financial record maintenance
Computer skills
Bookkeeping
Customer service problem-solving

Full Job Description

City, State:

Seattle, Washington

Title: Guest Service Agent

Location: Seattle, Washington

FLSA: Non-Exempt

Status: Full-time

Reports to: Front Office Manager

Pay Range: $24 / hour

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.

Verify guest credit and establish payment methods for accommodation.

Keep accurate records of room availability and guest accounts using property management systems.

Compute bills, collect payments, and make change for guests.

Perform basic bookkeeping tasks, such as balancing cash accounts.

Issue room keys and provide necessary instructions to bell attendants.

Review accounts and charges with guests during the check-out process.

Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

Transmit and receive guest messages using telephones or switchboards.

Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Make and confirm reservations for guests.

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff.

Proficiency in using property management systems and basic office software (e.g., Word, Excel).

Ability to handle cash transactions and perform basic bookkeeping tasks.

Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records.

Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.

Requires standing and walking for long periods throughout the shift.

Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

Flexible schedule required, including availability for evening, weekend, and holiday shifts.

Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-06-25

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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