Top 13 It help desk manager Jobs in Seattle, Wa

IT Help Desk Manager
Network Architects —Kirkland, WA
- $70,000 - $100,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Manager, IT Service Desk
Brooks Sports, Inc —Seattle, WA
- $117,244 - $175,918 a year
- Full-time
- Computer Science
- Inventory management
- Office
- Health savings account
- AD&D insurance
IT Specialist
Dick's Drive-Ins, Ltd., L.P. —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Mileage reimbursement
Quick Apply
Help Desk Specialist
Federal Way Public Schools —Federal Way, WA
- Monday to Friday
- Word processing
- Windows
- Ability to climb stairs
1d
Senior IT Systems Lead
Washington Center for Bleeding Disorders —Seattle, WA
- $135,000 - $165,000 a year
- Full-time
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Senior Manager- Enterprise Applications
Charlie's Produce —Seattle, WA
- $150,000 - $165,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Free parking
- Profit sharing
Quick Apply
IT Support Specialist
DTG Enterprises Inc —Bothell, WA
- $35 - $40 an hour
- On call
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
11d
IT Manager
RADAR —Seattle, WA
- $140,000 - $205,000 a year
- Google Workspace
- 5 years
- Windows
- Paid parental leave
- Health insurance
Quick Apply
IT Systems Manager
Consejo Counseling and Referral Service —Renton, WA
- $85,000 - $100,000 a year
- Full-time
- 5 years
- HIPAA
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Senior Help Desk (L3_LL) Bellevue, WA
Diverge IT —Bellevue, WA
- $32 - $34 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Operations Analyst-Mainframe Recovery 3rd Shift(GR 24)
PACCAR —Renton, WA
- $77,700 - $116,200 a year
- Weekends as needed
- Computer Science
- Customer service
- 5 years
- Health savings account
- AD&D insurance

More jobs to discover

Find similar jobs that you might be interested in.

Manager, IT Service Desk
Brooks Sports, Inc —Seattle, WA
Hire and manage information technology personnel and/or contractors to design, develop, implement, and improve service desk services.
$117,244 - $175,918 a year
IT Help Desk Manager
Network Architects —Kirkland, WA
Maintain software licensing, as well as a license library to track available and used resources. Train new employees on internal applications and tools used to…
$70,000 - $100,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician
Equitas Health, Inc. —Columbus, OH
Provide first level technical troubleshooting skills to resolve general internal Equitas Health system support issues via telephone, chat, remote communication…
$49,000 - $58,800 a year
Quick Apply
Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
Provide Service Desk support including taking and logging calls, working directly with end users to resolve problems in a friendly manner while tracking and…
10d

Show more jobs in cities nearby

I want to receive the latest job alert for it help desk manager in seattle, wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk manager jobs near seattle, wa

IT Help Desk Manager

Network Architects -
Kirkland, WA

Quick Apply

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Health insurance
Paid time off
Vision insurance
Employee discount
Referral program
Retirement plan

Qualifications

Vendor relationship building
Performance management
Hiring
Remote access software
IT
Project scheduling

Full Job Description

**Please read the full job posting, failure to complete the requested steps will result in your application being denied from consideration**

Exciting IT Firm seeking a IT Help Desk Manager!

We are a local IT firm located in the Kirkland area and have been in business for over 20yrs. We are rapidly growing and as such we have a need for numerous IT positions, if you have an IT background we are interested in hearing from you!

Our team of professionals is young, energetic, fun, and loves the IT industry. The most important quality we are looking for is a positive attitude along with a fun attitude towards IT. Our business operates as an MSP (Managed Service Provider), which means that we provide and manage IT services for our clients. These services include areas such as monitoring, reporting, maintenance, remote support, hardware upgrades, networking, and more. Because of the unique nature of our clients we are looking for a variety of people to help us assist our clients.

Manage small staff of 5-10 IT administrators and desktop support staff.
Ensure clients needs are being met and understand the dynamics of each client and their associated network.
Train new employees on internal applications and tools used to support our clients.
Monitor emergency situations, SLA's, backups, and other business critical applications in use at client sites.
Meet with clients on a regular basis to review support agreements as well as proactive approach to current or future IT needs.
Develops relationships with external clients and organizations to assess their technology, support, and security needs.
Provides client assessments, and pitches IT equipment and service packages during meetings or presentations.
Offers innovative solutions that meet clients’ needs while remaining cost effective.
Manages projects by creating timelines, adhering to budgets, and assigning staff members.
Establishes client and sales goals, and tracks progress and other metrics.
Maintains relationships with technology, software, and security vendors.
Manages and assesses the performance of staff members who specialise in support, sales, and installation.
Identifies staffing needs and works with human resources colleagues to pursue the hiring process.
Specialises in IT needs and demands for a particular industry, such as education, banking, property management, and more.
Maintains familiarity with current and upcoming IT equipment, services, and other developments.
Coordinates troubleshooting, support, and service for equipment and networks when necessary.
Upholds a sense of customer service and measures client satisfaction.
Attends industry events and trade exhibitions to learn about cutting edge product releases and news.
Maintain software licensing, as well as a license library to track available and used resources
Train employees in the use of software and hardware as needed
Provide clear and calm support in the event of an emergency
Stay current on emerging technology, and be able to provide recommendations for future technology investments
Interact with employees to understand the way they perform work, and seek creative ways to improve our workflows with technology

The ideal candidates will have experience working with the following systems:

-Server 2019 & 2022

- Active Directory

- Exchange

- Remote Desktop

- Office 365

- VPN

- Software Upgrades

-Network Backups

- Ticketing System (ConnectWise, etc.),

N-able monitoring, Datto Backup

- Great attention to detail and documentation

- Local to the Eastside or greater Seattle area.

If you feel you meed the above criteria please proceed with sending us your resume and cover letter and make sure to answer the questions that follow on the LinkedIn questionnaire.

**We realize the additional questions take time and appreciate your cooperation. Your reply ensures that your application will be reviewed with the sincerity that it deserves. **

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

Employee discount
Health insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Please confirm you are a local applicant as we are not taking remote or out of state applicants at this time?
Please confirm you are able to pass a background check, this is your only opportunity to clarify anything that may come up.
Please state your expected salary based on your work experience?
Describe your team leadership experience as it relates to technical support or managing a technical IT support team?
We deal a lot with M365, Windows Server administration, and basic networking. Please describe your overall experience with each of these, please be as specific as you want.

Work Location: In person

Quick Apply

Refine Your Search

it help desk manager jobs in seattle, wa

IT Help Desk Manager

Manager, IT Service Desk

IT Specialist

Help Desk Specialist

Senior IT Systems Lead

Senior Manager- Enterprise Applications

IT Support Specialist

IT Manager

IT Systems Manager

Senior Help Desk (L3_LL) Bellevue, WA

Help Desk Technician

IT Operations Analyst-Mainframe Recovery 3rd Shift(GR 24)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it help desk manager in seattle, wa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected