Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
Responsible for interpretation and translation between non-English speaking patients and staff. Assist patients and staff to interact and communicate with each other.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
- Interpret the subject content, emphasis, tone and concept for staff and patients accurately.
- Provide oral interpretation and written translation services for all clinical procedures and functions.
- Assist patients through all phases of their office visit including intake, patient care and exit procedures, in a timely fashion.
- Provide follow-up and appointment confirmation contact with non-English speaking patients in their primary language via telephone or in writing.
- Document accurately in patient records all substantial communications which were interpreted or translated for staff and/or patients.
- Facilitate good relations between staff and non-English speaking patients and their families in communicating cultural issues.
- Assist HealthPoint with bilingual projects, procedures, edits, opinions, and poster designs as directed.
- Provide administrative support as directed to include, but not limited to filing, pulling patient charts, copying patient records, and contacting patients to confirm appointments.
- Assist with patient workflow when not delivering direct patient interpretation.
Must have’s you’ll need to be successful:
- Associate’s degree (AA) or equivalent from two-year College or technical school, plus six months to one year related experience; or equivalent combination of education and experience.
- Fluency in one language, ability to read and write medical terminology in that language.
- Beginning level of Word, Excel and Outlook required.
- Valid Washington State Driver's License with an acceptable driving record determined by HealthPoint's insurance carrier.
If you have the following it’s a plus:
- Current Medical DSHS Interpretation Certification preferred.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
- If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
- If records do not show any data, please seek guidance from your provider for further assistance.
- If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
- Medical, Dental, and Vision for employees and their families/dependents
- HSA, FSA plans
- Life Insurance, AD&D and Disability Coverage
- Employee Assistance Program
- Wellness Program
- PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
- Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
- 8 holidays and 3 floating holidays
- Compassion Time Away up to 40 hours
- Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
- Retirement Plan with Employer Match
- Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
- Development and Growth Opportunities
To learn more about HealthPoint, go to www.healthpointchc.org (http://www.healthpointchc.org)! #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
