Top 3 Optician assistant Jobs in Seattle, Wa

Assistant Manager
Broadway Vision Clinic —Seattle, WA
- $21 - $28 an hour
- Inventory management
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
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Licensed Assistant Manager
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Computer literacy and data entry. Together with Practice Manager, organized and leads staff meetings. Demonstrates cost awareness and makes suggestions on…
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Assistant Manager

Broadway Vision Clinic -
Seattle, WA

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Job Details

$21 - $28 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
401(k) matching
Employee discount

Qualifications

Retail optometry experience
Retail customer service procedures
Computer operation
Customer communication
Optical experience
Financial statement analysis
High school diploma or GED
Employee mediation
Data entry
Financial statement interpretation

Full Job Description

Assistant Managers supports the Practice Managers in overseeing all day-to-day store operations. They supervise all practice employees, ensuring AEG policies and procedures are followed, standards are enforced, and all patients’ needs are met. An Assistant Manager works on the sales floor and assists the Opticians with sales and troubleshooting and helps resolve customer service issues.

Resolves customer service issues/complaints regarding products and/or services; issues refund to patients; Signs off on spectacle remakes
Monitors patient flow (appointments and walk-ins), ensuring on-time practice performance
Helps move patients though without disruptions, communicates with the Technicians regarding schedule, and checks in on patients in the lobby
Monitors associates break times, ensuring everyone receives breaks as required by law and company policy
Participates in interviewing and selection of new practice employees
Participates in employee disciplinary actions if necessary
Documents any employee relations issues, escalates to Practice Manager or HR as appropriate
Resolves conflict between associates, escalates to Practice Manager or HR as appropriate.
Together with Practice Manager, organized and leads staff meetings
Provides ongoing feedback to employees
Facilitates training for new team members
Demonstrates cost awareness and makes suggestions on improving store’s efficiency
Monitors associates opening and closing duties, ensuring store is clean, organized, and well-stocked
Once a year, or as necessary, participates in store inventory
Other duties as assigned by the Practice Manager

Requirements:

Education

High school diploma or equivalent
ABO Certification preferred but not necessary

Experience

Extensive optical experience required
Experience with customer service and/or sales
Management experience preferred

Knowledge, Skills, Abilities, and other Characteristics

Excellent interpersonal and customer service skills
Computer literacy and data entry
Ability to read and understand basic financial statements
Strong organizational skills and attention to detail
Strong communication skills (verbal and written)
Strong analytical and problem-solving skills
Strong conflict resolution skills
Ability to lift up to 30 lbs, bend, kneel, and stand up to 8 hrs a day

Benefits

401(k) with Match
Medical/Dental/Life/STD/LTD
Vision Service Plan
Employee Vision Discount Program
HSA/FSA
PTO
Paid Holidays
Benefits applicable to full Time Employees only.

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Req Benefits: Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*
Compensation: $21.00 - $28.00 per hour

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Assistant Manager

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