Top 46 Remote customer service representative Jobs in Seattle, Wa

Patient Account Customer Service Representative
Proliance Surgeons, Inc. —Seattle, WA
- $21.30 - $33.54 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- HIPAA
- Health insurance
- Paid time off
Quick Apply
2d
Client Success Representative (Remote)
Demand.com —Seattle, WA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Call Center Patient Services Representative
Cardiac Study Center —Tacoma, WA
- $21.31 - $38.59 an hour
- 8 hour shift
- Remote
- OSHA
- HIPAA
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily —Seattle, WA
- $21 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
14d
Client Services Specialist
Vimly Benefit Solutions —Seattle, WA
- $23 an hour
- Temporary
- Remote
- Microsoft Excel
- HIPAA
- Mid-level
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7d
Licensed Customer Service Representative
Porch —Seattle, WA
- $54,000 - $75,600 a year
- Full-time
- Remote
- Spanish
- Research
- High school diploma or GED
- Travel reimbursement
- Paid parental leave
Bilingual Call Center Representative
SEIU Local 775 —Seattle, WA
- $27.29 - $37.92 an hour
- Weekends as needed
- Remote
- Computer literacy
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager (Remote)
Formations Corp —Kirkland, WA
- $68,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Project management
- Computer skills
- Health insurance
- Dental insurance
Customer Success Manager
Valant —Seattle, WA
- $65,000 - $75,000 a year
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health savings account
- Health insurance
Quick Apply
3d
Customer Support Manager - Americas
Tomra —Seattle, WA
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Client Service Specialist
Focus Partners Wealth —Seattle, WA
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Customer Solutions Specialist - Seattle, WA
AbbVie —Seattle, WA
- $84,500 - $162,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
3d
Patient Access Center - Business Operations Manager
Seattle Children's Hospital —Seattle, WA
- $107,431 - $161,147 a year
- Remote
- Supervising experience
- Bachelor's degree
- Pediatrics
- Health insurance
- Dental insurance
1d
Washington 211 Supervisor
Crisis Connections —Seattle, WA
- $78,469.00 - $87,187.50 a year
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Organizational skills
Quick Apply
9d
Senior Customer Success Manager, Enterprise - West
Chainguard —Seattle, WA
- Up to $160,000 a year
- Remote
- Azure
- 5 years
- AWS
- Paid parental leave
- Health insurance
Quick Apply
Strategic Customer Success Manager
Yoodli AI Roleplays —Seattle, WA
- $150,000 - $180,000 a year
- Remote
- 7 years
- Office
- Senior level
- Health insurance
- Dental insurance
Quick Apply
14d
Commercial Service Manager/ess
Gallagher —Seattle, WA
- $63,500 - $106,500 a year
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
Citizens Bilingual FNOL Customer Service Agent
DIRECT INTERACTIONS INC —Seattle, WA
- $15.50 an hour
- 8 hour shift
- Remote
- Background check
- Spanish
- English
- Paid training
- Paid orientation
Quick Apply
Engagement Support Specialist
Cypfer —Seattle, WA
- $60,000 - $70,000 a year
- Weekends as needed
- Remote
- Bilingual
- Mid-level
- Bachelor's degree
Quick Apply

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Patient Account Customer Service Representative

Proliance Surgeons, Inc. -
Seattle, WA

Quick Apply

Job Details

Full-time
$21.30 - $33.54 an hour
2 days ago

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Debt collection phone call
Patient question and concern management
Financial data reconciliation
HIPAA compliance
Microsoft Outlook
Safety protocol adherence
Account maintenance
Phone communication
Medical office experience
Word embeddings
Patient demographics
HIPAA
Refund processing
Financial issue resolution
High school diploma or GED
Customer payment reminders
Health insurance knowledge
Debt collection payment plan
Medical billing account reconciliation
NextGen
Billing issue inquiries
Handling account queries
1 year
Phone call management
Clinical confidentiality policies
Medical terminology
Medical debt collection accounts
Communication skills
Collections account management
Entry level

Full Job Description

At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!

Position Summary
The Patient Accounts Customer Service Representative is an integral member of the Revenue Cycle team, responsible for delivering exceptional service to patients while supporting the financial health of the organization. This remote role serves as the first point of contact for patient account inquiries, assisting patients with billing questions, payment arrangements, refunds, and account resolution.

Schedule:
Full-time, Monday - Friday, 9am - 6pm.
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Accounts Customer Service Representative include, but are not limited to:

Answer incoming patient phone calls in a professional, courteous, and timely manner while providing accurate information regarding billing, balances, payments, and account status.
Respond to voicemail messages and make outbound calls to patients to resolve outstanding balances, discuss account discrepancies, and assist with payment-related inquiries.
Review patient accounts for accuracy, ensuring demographic, insurance, and claim information is complete and correct prior to billing.
Process patient payments securely and accurately while maintaining compliance with organizational policies and payment handling procedures.
Manage self-pay credit balances by reviewing accounts, determining appropriate resolution, and requesting patient refunds as needed.
Perform follow-up on outstanding patient accounts receivable balances to ensure timely resolution and payment collection Process bad debt
Maintain detailed and accurate account notes for all patient interactions and account activity
Complete duties and assist others as directed
Must follow all policies as introduced during new teammate On-Boarding, updated real-time and outlined in Teammate Handbook

Education/Experience

High School diploma or GED
Minimum 1-2 years’ experience within a medical office, healthcare billing, or revenue cycle environment required.
Experience handling high call volumes in a customer service environment preferred
Experience with Nextgen and SIS Billing Systems a plus
Knowledge of insurance billing, patient balances, and account reconciliation processes preferred

Knowledge, Skills and Abilities

Strong customer service skills with the ability to communicate empathetically and professionally with patients regarding financial matters
Excellent verbal and written communication skills
Knowledge of medical billing terminology, insurance processes, and patient account workflows Ability to work independently while following detailed instructions and established procedure
High level of attention to detail and commitment to accuracy
Ability to effectively use Office equipment
Basic knowledge of Microsoft Office Word and Outlook
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy, and completion
Ability to manage multiple factors for the best result
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Quick Apply

Refine Your Search

remote customer service representative jobs in seattle, wa

Patient Account Customer Service Representative

Client Success Representative (Remote)

Customer Support Specialists, AI Response Evaluation

Call Center Patient Services Representative

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Client Services Specialist

Licensed Customer Service Representative

Bilingual Call Center Representative

Customer Success Manager (Remote)

Customer Success Manager

Customer Support Manager - Americas

Client Service Specialist

Customer Solutions Specialist - Seattle, WA

Patient Access Center - Business Operations Manager

Washington 211 Supervisor

Senior Customer Success Manager, Enterprise - West

Strategic Customer Success Manager

Commercial Service Manager/ess

Citizens Bilingual FNOL Customer Service Agent

Engagement Support Specialist

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