Top 1677 Technical account manager usa Jobs in Seattle, Wa

Technical Account Manager - USA
VAST Data —Seattle, WA
- Full-time
- Remote
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)
Amazon.com Services LLC —Seattle, WA
- $92,300 - $160,000 a year
- Full-time
- Team management
- Mentoring
- Software development
- AD&D insurance
- Health insurance
Technical Account Manager, Enterprise Support
Amazon Web Services, Inc. —Bellevue, WA
- $131,300 - $177,600 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
2d
Technical Account Manager, Google Cloud Consulting
Google —Kirkland, WA
- $114,000 - $163,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Global Account Manager
onsemi —Seattle, WA
- $102,575 - $179,600 a year
- Online Application
- Mid-level
- Experience equivalent to degree accepted
- Electrical Engineering
Account Manager-RRT, Startups
Amazon Web Services, Inc. —Seattle, WA
- $101,600 - $177,800 a year
- Full-time
- Azure
- 5 years
- AWS
- AD&D insurance
- Health insurance
Blood Banking - Technical Account Specialist - Seattle, Washington
Grifols —Seattle, WA
- $32.85 - $41.06 an hour
- Full-time
- Inventory management
- Military
- Bachelor of Science
- Paid holidays
- Health insurance
Sr. Technical Program Manager, Prime Tech
Amazon.com LLC —Seattle, WA
- $148,700 - $201,200 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- AD&D insurance
- Health insurance
Creative Program Manager, Creative Garage
Amazon.com Services LLC —Bellevue, WA
- $82,700 - $129,800 a year
- Full-time
- 5 years
- Office
- SQL
- AD&D insurance
- Health insurance
Cloud Technical Account Manager, ES - NAMER - US-ISV
Amazon Web Services, Inc. —Seattle, WA
- $153,600 - $239,000 a year
- Full-time
- 5 years
- Travel
- Fair chance
- AD&D insurance
- Health insurance
System Development Manager, OMHS SCS
Amazon.com Services LLC - A57 —Bellevue, WA
- $166,300 - $225,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
8d
Associate Product Manager
T-Mobile USA, Inc. —Bellevue, WA
- $77,000 - $138,900 a year
- Full-time
- 18 years or older
- Mid-level
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Sr. Technical Infrastructure Program Manager, DCC Communities
Amazon Data Services, Inc. —Seattle, WA
- $148,700 - $201,200 a year
- Full-time
- Senior level
- Communication skills
- AD&D insurance
- Health insurance
Inventory Manager, WWGS Protein Inventory Management
Amazon.com Services LLC —Seattle, WA
- $53,700 - $94,000 a year
- Full-time
- Office
- SQL
- Product management
- AD&D insurance
- Health insurance
Sr. Technical Program Manager
Amazon.com Services LLC —Bellevue, WA
- $148,700 - $201,200 a year
- Overtime
- 5 years
- Product management
- Senior level
- AD&D insurance
- Health insurance
Technical Infrastructure Program Manager II, New Region Enablement
Amazon Data Services, Inc. —Bellevue, WA
- $127,100 - $171,900 a year
- Full-time
- 3 years
- Contracts
- Senior level
- AD&D insurance
- Health insurance
Technical Infrastructure Program Manager I , Data Center Power Utilization Management & Planning (PUMP - SoapStone)
Amazon Data Services, Inc. —Bellevue, WA
- $95,300 - $160,000 a year
- Full-time
- Mentoring
- Senior level
- 2 years
- AD&D insurance
- Health insurance
Hospitality Systems Operations Support - Redmond, WA
Eurest —Redmond, WA
- $81,000 - $87,500 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
Policy Specialist, Policy Enablement and Delivery
Google —Seattle, WA
- $136,000 - $196,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Principal Technical Program Manager, Identity
Amazon.com Services LLC —Seattle, WA
- $177,000 - $239,400 a year
- Full-time
- 5 years
- Product management
- IT
- AD&D insurance
- Health insurance

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Technical Account Manager - USA

VAST Data
Seattle, WA

Quick Apply

Job Details

Full-time

Qualifications

Linux support
Customer support ticket management
Linux administration
Ticketing system technical support

Full Job Description

VAST Data is looking for a Customer Success Manager to join our growing team!

This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market." - Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.

Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.

Summary

As a member of the Customer Success team you will be You will be a part of VAST “Flight Crew” for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will regarded by customers as the ‘one-hand-to-shake’ for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial ‘quarterback’ for the account. You will be conversant and knowledgeable in the VAST Data product, you’ll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.

The Role

Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly., partnering with Sales, Professional Services and sometimes external partners.
Lead and coordinate weekly, monthly, and quarterly customer review meetings.
Understand and advocate for customer use cases, unique requirements and needs.
Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
Ensure account teams are kept aware of status and activities.
Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction

Requirements:

Customer obsessed.
Self-starter. You don’t wait for direction. You know what to do in order to take care of the customer.
Ability to manage your own time. We’re a growing global team and a fully remote company.
Highly organized. We track everything in tickets and dashboards.
Ability to context-switch in a fast-paced, changing environment
Excellent business written and verbal technical communication and presentation skills.
Ability to deftly manage and defuse hot customer situations.
Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting
An advantage to candidates that have In-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
MS or B.Sc. in CS, CE, EE or related fields.
Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
Be flexible. We’re a growing company. Your responsibilities will change and evolve based on the needs of the business.
Team player. Don’t be a jerk. Disagree and commit.

Quick Apply

Refine Your Search

technical account manager usa jobs in seattle, wa

Technical Account Manager - USA

Sr. Technical Account Manager, Devices and Services Enterprise Support (DES)

Technical Account Manager, Enterprise Support

Technical Account Manager, Google Cloud Consulting

Global Account Manager

Account Manager-RRT, Startups

Blood Banking - Technical Account Specialist - Seattle, Washington

Sr. Technical Program Manager, Prime Tech

Creative Program Manager, Creative Garage

Cloud Technical Account Manager, ES - NAMER - US-ISV

System Development Manager, OMHS SCS

Associate Product Manager

Sr. Technical Infrastructure Program Manager, DCC Communities

Inventory Manager, WWGS Protein Inventory Management

Sr. Technical Program Manager

Technical Infrastructure Program Manager II, New Region Enablement

Technical Infrastructure Program Manager I , Data Center Power Utilization Management & Planning (PUMP - SoapStone)

Hospitality Systems Operations Support - Redmond, WA

Policy Specialist, Policy Enablement and Delivery

Principal Technical Program Manager, Identity

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