Guest clerical assistants are responsible for a variety of general office duties, including filing, photocopying, greeting guests, answering phones and providing back-up for other office staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Greet and assist students, staff, parents, and visitors in a professional and welcoming manner
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Answer telephone calls, provide accurate information, route calls appropriately, and take messages as needed
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Provide clerical support to office staff, including word processing, filing, copying, scanning, and distribution of materials
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Sort, distribute, and process incoming and outgoing mail and deliveries
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Maintain organized office systems and assist with general office operations
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Supervise students who are visiting the office area, ensuring appropriate behavior and safety
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Provide backup support in the health room, including assisting with basic care for ill or injured students and contacting parents/guardians when necessary, in accordance with established procedures
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Maintain confidentiality of student and staff information at all times
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Follow district policies, office procedures, and safety protocols
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Perform other related duties as assigned by the Office Manager or site administration
REQUIRED QUALIFICATIONS:
Education and Experience
High school diploma or Equivalent
Minimum of six (6) months of secretarial or clerical experience OR successful completion of a district-administered clerical skills assessment, including a typing score of at least 35 words per minute
Minimum of six (6) months of experience working with the public, demonstrating strong customer service skills
ADDITIONAL REQUIREMENTS:
Basic knowledge of Microsoft Word and Excel
Basic knowledge of Outlook
Moderate-level typing speed
CONDITION OF EMPLOYMENT:
Criminal background clearance
Complete basic synergy course provided through the Districts continuous learning center
Work scheduled hours on a consistent basis
Accept at least three assignments a month
ABILITY TO:
Organize, prioritize, and perform work efficiently and independently with strong attention to detail
Communicate effectively both orally and in writing, including proper telephone etiquette
Use email systems, modern office equipment, and standard computer software; learn and apply district technology systems
Follow written and verbal instructions accurately
Build and maintain positive relationships with students, staff, parents, and the public in a diverse community
Remain flexible, manage multiple tasks, and adapt to frequent interruptions and changing priorities
Respond calmly and professionally to challenging or sensitive situations, including interactions with upset individuals
Collaborate effectively with coworkers and contribute to a team-oriented work environment
Maintain confidentiality and demonstrate ethical and professional conduct
Comply with district policies, procedures, and safety protocols
Perform essential job functions with or without reasonable accommodations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY:
Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others.
Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the District.
Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools' commitment to "Each Scholar: A Voice. A Dream. A Bright Future."
Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will regularly stand and walk, bend neck and back, use hands for repetitive grasping and pushing/pulling. The employee may occasionally be required to squat, kneel, and use hands for fine manipulation. The employee will constantly be required to sit for extended periods of time and use a computer screen and keyboard, and occasionally be required to climb stairs/ladder, lift and reach overhead, crawl, and lift/carry. The employee must constantly lift/carry up to 5 pounds and must frequently lift /carry up to 15 pounds. The employee will occasionally lift/carry a maximum of 25 lbs. The employee is occasionally required to push/pull a maximum weight of 200 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. The position constantly deals with frequent interruptions, demanding deadlines, and occasionally deals with angry and distraught employees, students and community members.
WORK SCHEDULE
This position is temporary that works on a day to day basis as needed
REPORTING RELATIONSHIP
This position reports to the Principal or designee and takes direction from office staff in support of daily operations
REPRESENTATION
This position is not represented
LEVEL OF COMPENSATION
$29.91 per hour
After 20 full-day clerical assignments have been completed, the salary increases to $31.48 per hour for the year.
Disclaimer
The preceding list is not exhaustive and may be supplemented as necessary. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the scope of responsibility and the level of knowledge and skills typically required, but should not be considered an all-inclusive listing of work requirements, skills or duties so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.
All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability or veteran status.
CLASSIFICATION HISTORY
Update 07/2015
Job descriptions are written as a representative list of the ADA essential duties performed by the entire classification. They cannot include, and are not intended to include, every possible activity and task performed by every specific employee.
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