Eligible for tips and porterage
BENEFITS:
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Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program
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Free Short-Term Disability (up to $750/week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment
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Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
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Paytient Healthcare Spending
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401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
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Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
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Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
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Free Employee Assistance Program (EAP)
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Travel Assistance Program
OTHER BENEFITS:
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Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
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Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass)
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50% subsidy for public transportation expenses
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Referral program of $250 per successfully referred new hire
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Complimentary cafeteria meals
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Monthly employee appreciation events
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Employee Exercise Room
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Community Service Events
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This position is eligible for overtime
WHY THE RENAISSANCE SEATTLE HOTEL?
Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER. If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!
Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. Striving to be a Supervisor, Front Office Manager, Director of Rooms or more? We’ll support you all the way.
ABOUT OUR MANAGEMENT COMPANY
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The R.C. Hedreen Company is Seattle’s pre-eminent hotel developer. The company built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come
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Ownership is also the management company – No red tape
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The company values longevity – nearly half of our team has been with us 5+ years
ABOUT OUR HOTEL
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4th largest hotel in Seattle with 557 rooms, 28,000 sq. ft of meeting space
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Stable operation – hotel has never been sold
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Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar
JOB SUMMARY
We are seeking a Valet/Bell person who takes pride in creating seamless arrivals and departures while delivering warm, genuine hospitality to every guest. The ideal candidate is attentive, personable, and thrives on providing service that feels both effortless and memorable. Whether assisting with luggage, offering local insight, or ensuring a smooth transition from curb to lobby, this role is all about setting the tone for an exceptional guest experience. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include but are not limited to the following:
ESSENTIAL JOB DUTIES
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Parking guests' vehicles, and perform luggage assistance, luggage transportation, and luggage delivery.
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Open doors and assist guests/visitors entering and leaving property
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Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
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Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
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Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor
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Maintain security of vehicles and vehicle keys
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Communicate parking procedures to guests/visitors
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Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets
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Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
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Speak with others using clear and professional language; answer telephones using appropriate etiquette
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Develop and maintain positive working relationships with others; support team to reach common goals
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Comply with quality assurance expectations and standards
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Stand, sit, or walk for an extended period of time or for an entire work shift
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Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance
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Perform other reasonable job duties as requested by Supervisors.
REQUIREMENTS:
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High school diploma or GED
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Experience in a customer service position, hospitality preferred
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Valid WA State driver’s license
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Driving Record: A current, “FULL” driving abstract from the Department of Licensing is required to be submitted upon offer of employment. Candidates with driving history that does not meet our current safety standards will be disqualified from consideration.
Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at [email protected].
