Top 191 Business continuity manager Jobs in Seattle Wa

Senior Customer Success Manager (Scale Business)
Saviynt —Seattle, WA
- $165,000 - $195,000 a year
- Full-time
- Computer Science
- 11+ years
- Continuous improvement
- Health insurance
- Dental insurance
Accounting Manager
Buddha Jewelry —Seattle, WA
- $105,000 - $117,000 a year
- Full-time
- 5 years
- Office
- Continuous improvement
- Commuter assistance
- Paid holidays
Studio Manager - Seattle Area
Orangetheory Fitness —Seattle, WA
- $57,200 - $67,300 a year
- Full-time
- CPR Certification
- Management
- BLS Certification
- Dental insurance
- 401(k)
Quick Apply
Service Manager
Critter Control —Seattle, WA
- $65,000 - $70,000 a year
- Full-time
- Carpentry
- Mid-level
- Ability to climb stairs
- Employee stock purchase plan
- Paid holidays
10d
Studio Manager - Capitol Hill
Orangetheory Fitness —Seattle, WA
- $57,200 - $67,300 a year
- Full-time
- CPR Certification
- Management
- BLS Certification
- Dental insurance
- 401(k)
Quick Apply
Applications Engineering Manager (ERP/CRM)
INSPYR Solutions —Seattle, WA
- $150,000 - $160,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health insurance
- 401(k)
Quick Apply
2h
Program Manager
Teleion Consulting —Seattle, WA
- $130,000 - $155,000 a year
- Full-time
- Microsoft Outlook
- Research
- 8 years
- 401(k)
- Paid time off
Inflight Duty Manager
Alaska Airlines —SeaTac, WA
- $86,700 - $130,050 a year
- Weekends as needed
- Background check
- High school diploma or GED
- 21 years or older
- Paid holidays
- Health insurance
6d
Group Risk Manager, Business Risk & Insurance
Microsoft —Redmond, WA
- $116,900 - $222,600 a year
- Full-time
- 6 years
- Office
- Senior level
Operations Manager
PGL —Seattle, WA
- Full-time
- 5 years
- Writing skills
- ERP systems
Quick Apply
Senior Manager, Reception Program
Northwest Center —Seattle, WA
- $135,000 - $175,000 a year
- Full-time
- 7 years
- English
- Office
- Wellness program
- Disability insurance
Sr. HR Manager & Change Leader
GE HEALTHCARE —Bellevue, WA
- $197,840 - $296,760 a year
- Pass drug screening
- Analysis skills
- US work authorization
- Relocation assistance
- Health insurance
10d
Business Operations Supervisor – Pacific Northwest
Carrier —Tukwila, WA
- $79,000 - $158,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- High school diploma or GED
- Wellness program
- Paid jury duty
9d
Supply Chain Manager
Microsoft —Redmond, WA
- $97,600 - $206,400 a year
- Full-time
- Background check
- Engineering
- 3 years
9h
Manager - IBM i Server Hardware & Platform Governance
Costco Wholesale —Seattle, WA
- $137,000 - $200,000 a year
- Full-time
- DevOps
- Mentoring
- US work authorization
- AD&D insurance
- Employee stock purchase plan
Vessel Manager
Stabbert Maritime —Seattle, WA
- $130,000 - $145,000 a year
- Full-time
- Conflict management
- Computer skills
- Business Administration
- Paid holidays
- Health insurance
Senior Product Manager, Member Growth
Spring Health —Seattle, WA
- $150,000 - $196,500 a year
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Regional Client Operations Manager
Smart Source LLC —Seattle, WA
- Hybrid work
- 5 years
- Mentoring
- Senior level
7d
Digital Support Manager
Parametrix —Seattle, WA
- $150,000 - $190,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
9d
Strategic Operations Manager, Office of the CMO
Phamily —Seattle, WA
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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business continuity manager jobs near seattle wa

Senior Customer Success Manager (Scale Business)

Saviynt -
Seattle, WA

Apply Now

Job Details

Full-time
$165,000 - $195,000 a year

Benefits

Health insurance
Unlimited paid time off
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Video conferences (communication methods)

Full Job Description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

The Senior Customer Success Manager (Scale) will manage customer loyalty and adoption of Saviynt’s innovative products and services for our Scale business segment, overseeing a portfolio of 35–38 accounts with annual recurring revenue (ARR) below $200k per account. Using our customers’ business objectives and priorities as the foundation, the Sr. CSM will be responsible for driving value-based outcomes at scale by providing customer categorization, oversight, adoption recommendations, opportunities for increased service, and metrics analysis. In addition, the Sr. CSM will coordinate routine health checks and programmatic remediation to ensure our customers stay on track towards their goals. Optimal performance of this role results in greater customer happiness, retention, and expansion of Saviynt’s business — all tied to a customer who is eager to recommend Saviynt to others.

WHAT YOU WILL BE DOING

Portfolio Management: Serve as the primary point of contact for a dedicated portfolio of 35–38 Scaled accounts (under $200k ARR) post-implementation, successfully balancing 1-to-many programmatic initiatives with targeted high-impact 1-to-1 engagements.
Retention & Renewal: Manage the subscription renewal pipeline for your assigned portfolio and maintain close cognizance of customer health in order to proactively eliminate barriers to adoption and value.
Sales Collaboration: Participate with the Sales team to provide a strong customer-focused sales, orientation, and launch engagement process.
Account Expansion: Develop deep, trusting relationships with customer key personnel and larger teams to efficiently seek and develop up-sell / cross-sell opportunities across a high-velocity account base.
Cross-Functional Coordination: Coordinate and conduct meetings between customers and Saviynt cross-functional teams to solve problems and advance customer adoption; ensure post-meeting follow-ups and action-item completion.
Data-Driven Insights: Monitor and identify product utilization trends across your portfolio, providing feedback to Saviynt cross-functional teams to support continuous improvement - finding ways to better support customer use cases and corporate identity strategies.
Partner Alignment: Communicate with implementation Partners supporting Saviynt customers and seek opportunities to improve outcomes and relationships in the context of customer adoption.
Scaled Enablement: Plan and deliver education for customers on new features and releases, leveraging webinars, automated campaigns, and digital enablement channels to effectively reach your full portfolio.
Customer Advocacy: Act as the voice of the Scale customer segment and collect feedback to drive continuous improvement across all areas including product.

WHAT YOU BRING

Education: Bachelor's degree in computer science, engineering, or a related field.
Domain Expertise: Knowledge and experience in Identity and Access Management (IAM) is valuable; a cybersecurity and/or compliance background is also very valuable.
Technical Savvy: Strong knowledge of cloud, hybrid, and on-premise IT architectures and deployment models.
Communication: History of being able to understand technical and complex software environments and bridge the gap in terms of communicating those concepts in language meaningful to the business; similarly, being able to translate business needs to potential technical solutions
Experience: 12+ years of experience in customer-facing roles including customer success management, account management, or Professional Services for complex software implementations. Proven experience managing a high-velocity, scale portfolio (30+ accounts) in the sub-$200k ARR segment is highly preferred.
Drive: Tenacious desire to see customers succeed and thrive.
SaaS Background: Previous experience within a fast-paced, growing SaaS organization.
Relationship Management: Demonstrated ability to manage customer relationships and work through potentially difficult challenges to achieve positive outcomes at scale.
Mindset: Cheerful willingness to be a hands-on contributor and stay detail-focused while maintaining an outcome-based perspective across a high volume of accounts.
Execution: Experience in process improvement, decision-making, planning, analysis, and service excellence.
Availability: Available to customers via Zoom during North America (Pacific) hours.

Benefits

Medical, Dental, Vision, Life Insurance
401K
Unlimited PTO
Sick Time
Holiday Parties
Daily Catered Lunches
Employee Recognition Programs
Team Socials

$165,000 - $195,000 a year

You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

If required for this role, you will:

Complete security & privacy literacy and awareness training during onboarding and annually thereafter
Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy

> Incident Response Policy/Procedures

> Business Continuity/Disaster Recovery Policy/Procedures

> Mobile Device Policy

> Account Management Policy

> Access Control Policy

> Personnel Security Policy

> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

business continuity manager jobs in seattle wa

Senior Customer Success Manager (Scale Business)

Accounting Manager

Studio Manager - Seattle Area

Service Manager

Studio Manager - Capitol Hill

Applications Engineering Manager (ERP/CRM)

Program Manager

Inflight Duty Manager

Group Risk Manager, Business Risk & Insurance

Operations Manager

Senior Manager, Reception Program

Sr. HR Manager & Change Leader

Business Operations Supervisor – Pacific Northwest

Supply Chain Manager

Manager - IBM i Server Hardware & Platform Governance

Vessel Manager

Senior Product Manager, Member Growth

Regional Client Operations Manager

Digital Support Manager

Strategic Operations Manager, Office of the CMO

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