Top 1693 Guest experience manager Jobs in Seattle Wa

Front Office Manager
Kimpton Hotels & Restaurants —Seattle, WA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
7d
Director of Guest Services ("Director de Servicio al Cliente")
Hotel Theodore —Seattle, WA
- $100,000 - $105,000 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
1d
Front Office Manager | Heathman Hotel Kirkland
Columbia Hospitality Inc —Kirkland, WA
- $85,000 - $92,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Quick Apply
Temporary-Sr. Email Marketing Manager
Tommy Bahama —Seattle, WA
- Up to $144,000 a year
- Online Application
- Background check
- 7 years
- Office
Quick Apply
Director of Building Services
Avanath —Auburn, WA
- $90,000 - $110,000 a year
- On call
- Microsoft Outlook
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
Banquets Managers
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $86,500 - $92,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health insurance
Quick Apply
14d
Community Advocate (CSE)
Aurora Commons —Seattle, WA
- $27.50 - $30.00 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Health savings account
- Paid time off
Quick Apply
Concessions Supervisor, Climate Pledge Arena
Delaware North —Seattle, WA
- $27.30 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
- Communication skills
- Paid parental leave
- Paid holidays
1d
Automotive Sales and Acquisitions
INFINITI of Bellevue —Bellevue, WA
- $60,000 - $200,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Field Training Specialist
Next Level Burger —Seattle, WA
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Profit sharing
- Dental insurance
Quick Apply
15h
Group Sales Manager
Hilton Bellevue —Bellevue, WA
- $33 - $38 an hour
- Weekends as needed
- Background check
- Hospitality
- Sales
- Paid holidays
- Disability insurance
Quick Apply
Part-Time Maintenance Technician II - Colina
Thrive Communities —Seattle, WA
- $24 - $26 an hour
- Part-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
11d
Shift Supervisor
MOD Super Fast Pizza, LLC —Bellevue, WA
- $19 an hour
- 18 years or older
- Fast casual restaurant
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Director of Sales
InterMountain Management —Issaquah, WA
- Up to $90,000 a year
- Overtime
- Marketing
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Front Desk Supervisor
Hyatt Place Seattle Downtown —Seattle, WA
- $22 - $25 an hour
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Free parking
- Paid jury duty
Quick Apply
10d
Housekeeping Supervisor
Courtyard by Marriott Seattle Kirkland —Kirkland, WA
- $21 - $24 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Development Manager
St. Thomas School —Medina, WA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
Quick Apply
Assistant General Manager
Kidstrong —Issaquah, WA
- $25 - $28 an hour
- Full-time
- Mid-level
- Experience working with children
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Chief Engineer - Hotel Maintenance
Hyatt Place Seattle Downtown —Seattle, WA
- $80,168.40 - $82,000.00 a year
- Weekends as needed
- Background check
- Computer literacy
- Basic math
- Free parking
- Health savings account
Quick Apply
8d
Hair Stylist
HairMasters —Burien, WA
- $2,500 - $4,500 a month
- Part-time
- Cosmetology License
- Customer service
- Hair styling
- Paid time off
- Employee discount

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Front Office Manager

Kimpton Hotels & Restaurants -
Seattle, WA

Quick Apply

Job Details

$80,000 - $85,000 a year
7 days ago

Qualifications

Team leadership

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.

Some of your responsibilities include:

Delete or add transactions that will assist in balancing revenues.
Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
Inspect all VIP arrival rooms.
Attend monthly Wine Hour according to the schedule.
Run and attend departmental training classes and seminars as needed.
Supervise all duties performed by the Front Office team.
Coach, and counsel employees when necessary, using the correct documentation and techniques.
Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
Meet or come in under payroll and expense budgets.
Accountable for the "guest ledger" and its daily maintenance.
Ensure that all employees follow cash and credit handling procedures.

What You Bring:

2 years of management experience in hospitality or similar industry.
Bachelor's degree is preferred.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Ability to read, write, and verbally communicate effectively and professionally.
Experience with Opera and Microsoft Office Suite is preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Compensation: $80,000 to $85,000
Additional Details : *The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Quick Apply

Refine Your Search

guest experience manager jobs in seattle wa

Front Office Manager

Director of Guest Services ("Director de Servicio al Cliente")

Front Office Manager | Heathman Hotel Kirkland

Temporary-Sr. Email Marketing Manager

Director of Building Services

Banquets Managers

Community Advocate (CSE)

Concessions Supervisor, Climate Pledge Arena

Automotive Sales and Acquisitions

Field Training Specialist

Group Sales Manager

Part-Time Maintenance Technician II - Colina

Shift Supervisor

Hotel Director of Sales

Hotel Front Desk Supervisor

Housekeeping Supervisor

Development Manager

Assistant General Manager

Chief Engineer - Hotel Maintenance

Hair Stylist

I want to receive the latest job alert for guest experience manager in seattle wa

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