Top 34 Help desk technician Jobs in Seattle Wa

IT Help Desk Technician
Charlie's Produce —Seattle, WA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Windows
- Free parking
- Profit sharing
Quick Apply
14d
Help Desk Technician
MoPOP —Seattle, WA
- $25 - $29 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Free parking
- Commuter assistance
Help Desk Technician
Progent Corp. —Redmond, WA
- $50 an hour
- Contract
- Background check
- Computer science
- Computer Science
Quick Apply
Office Technology Specialist
Cooley LLP —Seattle, WA
- $37 - $45 an hour
- Overtime
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Commuter assistance
- Health savings account
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Desk Side Support Technician II - Aerospace Industry
Hytek Finishes —Kent, WA
- $27 - $38 an hour
- Overtime
- Pass drug screening
- Mid-level
- Windows
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Technician I - Chelsea
Thrive Communities —Kirkland, WA
- $24 - $25 an hour
- Full-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
Service Desk Technician L2 (contract)
Milestone Technologies, Inc. —Bellevue, WA
- $25.38 - $38.00 an hour
- Contract
- Google Workspace
- Mid-level
- Windows
7d
Senior IT Support Technician
Community Roots Housing —Seattle, WA
- $34.62 - $39.42 an hour
- Full-time
- Office
- Ability to lift 50 pounds
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
6d
Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington
Axiom Technologies —Seattle, WA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington
Axiom Technologies —Seattle, WA
- Part-time
- Mid-level
- Office
- 3 years
IT Technician I
Altasciences —Everett, WA
- $22 - $28 an hour
- Full-time
- Research
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Maintenance Technician I
Waterton —Seattle, WA
- $22 - $26 an hour
- Sanitation
- Residential
- Apartments
- Paid parental leave
- Paid holidays
Quick Apply
6d
Senior Help Desk (L3_LL) Bellevue, WA
Diverge IT —Bellevue, WA
- $32 - $34 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer
Neighborhood House Inc —Seattle, WA
- $43.97 - $48.83 an hour
- Weekends as needed
- Hybrid work
- Background check
- Current TB test
- Computer Science
- On-the-job training
12d
Maintenance Technician II
Waterton —Seattle, WA
- $25 - $31 an hour
- Sanitation
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
6d
Maintenance Technician I - 900 Rainier
Thrive Communities —Seattle, WA
- $23 - $25 an hour
- Full-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
Facilities Technician (2026-104)
Astronics —Redmond, WA
- $21.93 - $29.67 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
6d
Maintenance Technician I - Desie South
Thrive Communities —Burien, WA
- $20 - $22 an hour
- Full-time
- Background check
- OSHA
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply
Maintenance Technician I - The View at Manette
Thrive Communities —Bremerton, WA
- $25 - $26 an hour
- Full-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
6d

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IT Help Desk Technician

Charlie's Produce -
Seattle, WA

Quick Apply

Job Details

Full-time
$25 - $30 an hour
14 days ago

Benefits

Free parking
Profit sharing
Commuter assistance
Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee stock ownership plan

Qualifications

Mobile device support
Phone communication
Equipment troubleshooting
Windows
Microsoft Office
Computer hardware
Desktop (troubleshooting support)
Customer support
Desktop administration
Mobile devices
Client interaction via phone calls

Full Job Description

Company Description

Charlie’s Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

An amazing company culture!
Medical/Dental/Vision on the first of the month following hire
ESOP (Profit Sharing) and 401(k)
Paid vacations, paid holidays
Pre-tax commuter benefits, and onsite parking
Coverage under State Sick Leave
100% Prepaid College Tuition for employees and their dependents
Employee assistance program (EAP)

Additional Compensation Details:

$25- $30/hour
Potential 90-day performance-based raise
Yearly review with possibility of increase based on performance and tenure

Job Description

The Role

We are looking for a skilled person to provide reliable, skilled, and thorough technical assistance on computer systems. This role requires a strong understanding of various IT systems, hardware, software, and network troubleshooting. The right person will not be afraid to hop on the phone or interface in person, depending on the need, with our in-house employees to resolve or escalate their needs accordingly.

Success in this role will require strong customer service skills, good technical knowledge, and clear communication to effectively understand the problem and explain its solution.

Essential Responsibilities Include, but Are Not Limited To:

Serve as the first point of contact for internal customers seeking technical assistance via phone, email, and computer chat
Provide advanced troubleshooting and technical support for hardware, software, and network-related issues
Perform remote and physical troubleshooting through diagnostic techniques and with asking pertinent questions
Determine the best solutions based on the issue
Walk the internal customer through the problem-solving process while practicing patience and courtesy
Assist end-users by answering questions and guiding them through the problem-solving process, ensuring excellent customer service and clear communication
Escalate any unresolved issues to the correct team member as necessary
Provide accurate information on IT products or services as requested or refer the request to the proper team member
Record events and problems and their resolution in logs
Escalate reoccurring issues found based on the incident logs to the correct team member
Follow-up and update internal customer with the status of their request if needed
Pass on any feedback or suggestions by internal customers to the appropriate team member or manager
Identify and suggest possible improvements on procedures and processes
Manage Help Desk tickets in a timely and courteous manner
Perform follow-up customer service to ensure issues are fully resolved
Ability to lift and move computer equipment up to 50 lbs
Will require on-call support and occasional after-hours work to resolve critical issues

Qualifications

Required Skills and Experience

3+ years' experience as Help Desk Technician
Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience
Working knowledge of Office 365 products and how to resolve issues
Good understanding of computer systems, mobile devices and Windows OS
Experience with hardware installs
Ability to diagnose and resolve basic to high level technical issues
Excellent communication skills, both written and verbal
A high level of emotional intelligence
Stellar customer service skills
Detail oriented with the ability to make detailed notes on tickets
Highly organized with the ability to prioritize
A high level of phone etiquette
CompTIA A+, Network+, or equivalent certifications are preferred
Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPN and Active Directory

Preferred Skills and Experience

Experience as a help desk technician or other customer support role within an IT department
Experience working with a ticketing system (e.g., ServiceDesk, ServiceNow, Jira)
Experience working with applications in a warehouse environment that include receiving and distribution

Additional Information

All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.

Attorney General’s Washington Fair Chance Act guide

RCW 49.94.010

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!

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Refine Your Search

help desk technician jobs in seattle wa

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