Top 36 Hotel front desk supervisor Jobs in Seattle Wa

Rooms Division Operations Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $82,000 - $83,500 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid jury duty
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Hotel Front Desk Supervisor
Hyatt Place Seattle Downtown —Seattle, WA
- $22 - $25 an hour
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Free parking
- Paid jury duty
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7d
Front Office Manager
Kimpton Hotels & Restaurants —Seattle, WA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
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4d
Director Front Office (Director de Recepcion)
Mayflower Park Hotel —Seattle, WA
- $85,000 - $92,500 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
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Assistant Manager Operations Rooms
Marriott International, Inc —Bellevue, WA
- $28.35 - $31.73 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Assistant Front Office Manager
The Edgewater, A Noble House Hotel —Seattle, WA
- $80,168.40 a year
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Writing skills
- Commuter assistance
- Paid holidays
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Overnight Front Desk Manager
Marriott International, Inc —Seattle, WA
- $29.33 - $37.50 an hour
- Overnight shift
- No experience needed
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Front Desk Supervisor
Pyramid Hotel Group —Woodinville, WA
- $28 an hour
- Weekends as needed
- Inventory management
- Computer literacy
- High school diploma or GED
- 401(k) matching
12d
Front Desk Supervisor (Supervisor de Recepcion)
Hotel Theodore —Seattle, WA
- $23.50 - $25.00 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
Front Desk Supervisor
Embassy Suites Seattle Bellevue —Bellevue, WA
- $24 - $26 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
7h
Front Office Manager | Heathman Hotel Kirkland
Columbia Hospitality Inc —Kirkland, WA
- $85,000 - $92,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Quick Apply
Assistant Front Office Manager
Marriott International, Inc —Woodinville, WA
- $30 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Paid holidays
Night Auditor / Front Desk
Courtyard Seattle Bellevue/Downtown —Bellevue, WA
- $25.68 an hour
- Overnight shift
- 18 years or older
- Basic math
- Hotel
- Free parking
- AD&D insurance
Quick Apply
Guest Services Supervisor
Marriott Seattle Airport —Seattle, WA
- $23.82 an hour
- CPR Certification
- Current TB test
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Hotel Front Office Manager FT w/Benefits
Navy Exchange Service Command —Bremerton, WA
- $55,000 - $60,000 a year
- Full-time
- High school
- Basic math
- English
- Disability insurance
- Health insurance
12d
Front Desk Agent
MCR Hotels —SeaTac, WA
- $20.74 an hour
- Weekends as needed
- 18 years or older
- English
- Residential
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent ("Agente de Servicio al Cliente")
Mayflower Park Hotel —Seattle, WA
- $22 - $24 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
1d
Front Desk Agent
Courtyard by Marriott Seattle Kirkland —Kirkland, WA
- $19 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Fair chance
- Disability insurance
- Health insurance

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hotel front desk supervisor jobs near seattle wa

Rooms Division Operations Manager

Hilton Seattle Airport Hotel & Conference Center
SeaTac, WA

Quick Apply

Job Details

Full-time
$82,000 - $83,500 a year

Benefits

Paid training
Paid jury duty
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Teamwork
Team leadership
Employee retention
Managing hospitality teams
Team development
Hiring
Recruiting
Business operations
General management

Full Job Description

The Rooms Division Operations Manager serves as the primary operational leader supporting all Rooms Division functions at the Hilton Seattle Airport & Conference Center. Reporting directly to the Director of Rooms, this position provides leadership and operational oversight across Front Office, Guest Services, Bell Services, Valet Operations, Housekeeping, Laundry, and Night Audit functions. While the Director of Rooms maintains overall leadership responsibility for the Rooms Division and the Executive Housekeeper serves as the primary leader of Housekeeping operations, the Rooms Division Operations Manager is responsible for driving day-to-day execution, operational consistency, guest satisfaction, labor productivity, and communication between all Rooms Division departments.

Position Purpose

The Rooms Division Operations Manager is responsible for:

Driving operational excellence throughout the Rooms Division.
Ensuring room readiness and guest satisfaction.
Coordinating Front Office and Housekeeping operations.
Supporting labor productivity and financial performance.
Developing future leaders and strengthening departmental communication.
Maintaining Hilton brand standards and quality expectations.

Essential Responsibilities

Rooms Division Leadership

Support daily operations of Front Office, Guest Services, Bell Services, Valet Operations, Housekeeping, Laundry, and Night Audit.
Act as the operational bridge between Front Office and Housekeeping.
Ensure room readiness objectives are achieved daily.
Maintain strong visibility throughout the hotel.

Front Office Operations

Support oversight of Front Desk, Guest Services, Bell Services, and Valet Operations.
Monitor arrivals, departures, VIPs, airline crews, and Hilton Honors guests.
Ensure front office standards are consistently executed.
Support service recovery efforts and guest satisfaction initiatives.

Housekeeping Operations

Assist the Executive Housekeeper in overseeing housekeeping and laundry operations.
Conduct room inspections and quality assurance reviews.
Monitor productivity, staffing levels, and operational performance.
Ensure guestrooms and public spaces consistently meet cleanliness standards.

Guest Experience Leadership

Resolve guest concerns and service failures.
Monitor guest feedback and online reputation channels.
Lead service recovery initiatives.
Foster a culture of hospitality, accountability, and responsiveness.

Airline & Group Operations

Support airline crew operations and service standards.
Coordinate large group arrivals and departures.
Assist during IROPS and flight disruption events.
Support convention and conference center activity.

Financial Responsibilities

Assist with labor management and productivity monitoring.
Monitor overtime and scheduling efficiency.
Support departmental budgeting and forecasting.
Assist with expense management and purchasing controls.
Drive operational efficiencies while maintaining guest service standards.

Leadership & Development

Coach supervisors and hourly team members.
Support onboarding, training, and leadership development programs.
Assist with performance evaluations and coaching conversations.
Promote accountability and operational excellence.
Help identify future leaders within the Rooms Division.

Union & Employee Relations

Support compliance with Collective Bargaining Agreements.
Partner with Human Resources on employee relations matters.
Participate in investigations and grievance discussions when necessary.
Promote a positive and respectful work environment.

Hilton Brand Standards & Quality Assurance

Support Hilton QA readiness and audit preparation.
Ensure compliance with Hilton brand standards.
Participate in room inspections and operational audits.
Support guest loyalty and Hilton Honors initiatives.

Key Performance Indicators

Guest Experience

SALT Scores
Guest Complaint Resolution
Online Reputation Scores

Operational Excellence

Room Readiness
Housekeeping Inspection Scores
QA Audit Performance
Front Office Service Standards

Financial Performance

Labor Productivity
Overtime Management
Cost Controls

People Development

Training Completion
Employee Engagement
Retention & Turnover

Qualifications

Required

Minimum 3 years of hotel leadership experience.
Experience in Front Office, Housekeeping, or Rooms Division operations.
Strong leadership, communication, and organizational skills.
Ability to work in a fast-paced, high-volume environment.

Preferred

Hilton experience.
Full-service hotel experience.
Airport hotel experience.
Convention hotel experience.
Union hotel experience.
Bachelor's degree in Hospitality Management or related field.

Career Growth Opportunity

This position is designed as a developmental leadership role and succession pathway toward future Director of Rooms opportunities within Paramount Hotels. The successful candidate will gain broad exposure to all aspects of Rooms Division leadership, financial management, labor management, guest satisfaction, Hilton brand standards, and Executive Committee-level operations.

Pay: $82,000.00 - $83,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid jury duty
Paid time off
Paid training
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in seattle wa

Rooms Division Operations Manager

Hotel Front Desk Supervisor

Front Office Manager

Director Front Office (Director de Recepcion)

Assistant Manager Operations Rooms

Assistant Front Office Manager

Overnight Front Desk Manager

Front Desk Supervisor

Front Desk Supervisor (Supervisor de Recepcion)

Front Desk Agent - PM Shift

Front Desk Supervisor

Assistant Guest Services Manager

Front Office Manager | Heathman Hotel Kirkland

Assistant Front Office Manager

Night Auditor / Front Desk

Guest Services Supervisor

Hotel Front Office Manager FT w/Benefits

Front Desk Agent

Guest Services Agent ("Agente de Servicio al Cliente")

Front Desk Agent

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