Our Vision
At Mercer Island Martial Arts, we use martial arts as the catalyst to help students develop the life skills they need to succeed in all areas of life while also learning practical self-defense.
We are much more than a martial arts school. While students learn kicking, punching, and self-defense skills, our true mission is helping children, teens, and adults build confidence, focus, discipline, leadership, emotional intelligence, perseverance, and respect. We strive to make a positive impact on families and create a supportive community where students can thrive both on and off the mat.
If you are passionate about helping people, enjoy working with children and families, and want to be part of a dynamic, uplifting team environment, we would love to meet you.
Position Overview
Mercer Island Martial Arts is seeking a friendly, energetic, professional, and highly personable individual to join our team as a Program Director / Community Outreach Coordinator.
This role is incredibly important because you are often the first person students and families interact with when they enter our school. You will help create a welcoming and positive experience for both current and prospective students while supporting our community outreach, enrollment process, and day-to-day operations.
Martial arts experience is not required; however, a willingness and desire to train in martial arts is essential so you can fully understand and represent our programs and culture. You must be willing and able to take martial arts classes.
Responsibilities: Student & Parent Relations
- Welcome students and families with a positive, professional attitude
- Build relationships with students and parents
- Talk with prospective families about our programs and answer questions
- Help guide new families through the enrollment process
- Schedule and confirm appointments and introductory lessons
- Follow up with leads through phone calls, texts, and emails
Administrative Duties
- Answer phones and respond to inquiries
- Organize paperwork and maintain student records
- Create and update documents, forms, and training materials
- Learn and utilize our organizational and marketing software systems
- Assist with implementing marketing and retention strategies
Community Outreach & Marketing
- Attend community events and represent the school professionally
- Help organize and participate in marketing events and outreach activities
- Set up brochure racks and distribute marketing materials throughout the community
- Assist with generating creative marketing ideas and strategies
- Support social media and promotional efforts when needed
Team & Class Support
- Occasionally assist instructors during classes by helping students stay focused, motivated, and engaged
- Support the positive culture and energy of the school
- Learn and model our communication philosophy and “Black Belt” leadership approach
Who Thrives in This Role
We are a small, close-knit business where relationships matter. The ideal candidate genuinely enjoys getting to know people, remembers names, and makes others feel welcome. You are the type of person who naturally starts conversations, enjoys meeting new people, and is energized by face-to-face interaction.
You are someone who:
- Enjoys building authentic relationships
- Is confident speaking with people in person and making them feel comfortable
- Takes pride in providing exceptional customer experiences
- Is professional, polished, and communicates with warmth and confidence
- Is growth-minded and enjoys learning new skills, accepting coaching, and continually improving
- Wants to be part of a small business where your ideas, initiative, and contributions truly matter
- Enjoys being involved in the local community and representing an organization with pride
- Has a positive attitude and naturally brings energy into a room
- Is dependable, accountable, and takes ownership of their work
- Has an interest in either learning tae kwon do or has some previous experience in tae kwon do
We are looking for someone who is:
- Friendly, outgoing, and personable
- Passionate about working with children and families
- Professional in both appearance and communication
- Organized and detail-oriented
- Comfortable speaking with the public
- Motivated, proactive, and dependable
- Able to multitask in a fast-paced environment
- Willing to learn martial arts and become part of our school culture
- Comfortable educating prospective families and helping them determine whether our programs are the right fit. We believe in relationship-based enrollment—not high-pressure sales.
- Positive, energetic, and team-oriented
Preferred Qualifications
- Enjoys working and talking with people
- Experience working with children or families
- Basic computer and organizational technology skills
- Organized
Compensation & Benefits
- Starting pay: $26 per hour
- Performance-based bonuses after probationary period
- Paid martial arts training
- Health insurance benefits available after the probationary period
- Retirement matching program available after probationary period
- Paid vacation and sick time
Why Join Our Team?
At Mercer Island Martial Arts, you are not just taking a job — you are becoming part of a mission-driven community focused on positively impacting lives. We believe in personal growth, leadership development, teamwork, and the creation of meaningful relationships with our students and families.
This is an opportunity to grow professionally while making a real difference in your community every single day.
How to Apply
Please submit:
- Your resume
- In a few paragraphs, tell us about a time you made someone feel genuinely welcome or helped create an outstanding customer experience. What did you do, and why was it meaningful to you?
- In a few paragraphs tell us why you would be a good fit for this position.
Full-time
Work Location
In person — Mercer Island, WA
Commute Requirement
Must be able to reliably commute or relocate before starting work.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- Our hours are in the late afternoon and evening. With Saturdays are you willing to work those hours?
- This position is an in person position working closely with families and kids. Are you willing to work closely with families and children?
Ability to Relocate:
- Mercer Island, WA 98040: Relocate before starting work (Required)
Work Location: In person
