Top 26 Remote helpdesk Jobs in Seattle Wa

Support Desk Analyst
Nscale —Seattle, WA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
IT Support Technician I
Adaptive Biotechnologies —Seattle, WA
- $27.17 - $40.72 an hour
- Online Application
- Computer literacy
- Office
- Windows
6d
Help Desk Support
Fennemore Craig —Seattle, WA
- $70,000 - $85,000 a year
- Overtime
- Background check
- 3 years
- Continuous improvement
- Profit sharing
- Wellness program
Quick Apply
14d
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
IT Support Technician
American Capital Group —Bellevue, WA
- $27 - $33 an hour
- Monday to Friday
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
12d
Information Technology (IT) Help Desk Specialist
Harper Engineering Company —Renton, WA
- $36 - $41 an hour
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
Help Desk Technician
Oneida Technology Services —Seattle, WA
- $20 an hour
- Full-time
- Windows
- High school diploma or GED
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
1d
IT Support Analyst
Impinj —Seattle, WA
- $63,750 - $90,000 a year
- Microsoft Office
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
4d
IT Service Technician
Govcio LLC —Seattle, WA
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
1d
Support Engineer I
COMTECH TELECOMMUNICATIONS —Seattle, WA
- $73,000 - $93,000 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
Quick Apply
1d
Help Desk Technician
KELLEY CREATE —Kent, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Technician
Allwire Technologies —Redmond, WA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
NOC Technician
Convergence Networks —Seattle, WA
- $25.48 - $31.25 an hour
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
14h
System Administrator
Vimly Benefit Solutions —Seattle, WA
- $80,000 - $90,000 a year
- Full-time
- Remote
- Bachelor of Science
- HIPAA
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
12h
Systems Engineer
Neighborhood House Inc —Seattle, WA
- $43.97 - $48.83 an hour
- Weekends as needed
- Hybrid work
- Background check
- Current TB test
- Computer Science
- On-the-job training
Network Operation Center Technician - Part -Time
ISOFUSION INC —Tacoma, WA
- $18.25 - $20.00 an hour
- Part-time
- Background check
- Windows
- In-person
Quick Apply
14d
Student IT Helpdesk (FWS only), F26-S27
DigiPen Institute of Technology —Redmond, WA
- $17.85 an hour
- Part-time
- Remote
- Classroom
- Windows
- University
9d
Systems Administrator (Engineer)
Seitel Systems —Seattle, WA
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Infrastructure Support Engineer
Nscale —Seattle, WA
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Interpreter Services Scheduling Manager
Universal Language Service, Inc. —Bellevue, WA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply

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remote helpdesk jobs near seattle wa

Support Desk Analyst

Nscale
Seattle, WA

Quick Apply

Job Details

$40,000 - $80,000 a year

Qualifications

Customer communication

Full Job Description

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

About The Role

Nscale is seeking a Support Desk Analyst to provide first and second-line technical support to both internal teams and external customers.

This role serves as the frontline of our support organization, ensuring timely resolution of technical issues, maintaining high service standards, and escalating complex problems appropriately. You will play a critical role in maintaining operational continuity and delivering a high-quality support experience in a fast-paced, high-growth AI infrastructure environment.

What You'll be Doing

Handle incoming support requests via ticketing systems, email, and chat channels.

Ensure alignment with IT security and data protection standards.

Key Performance Indicators

First response time

Knowledge base contribution and documentation quality

About You

1–3 years of experience in technical support, help desk, or a customer-facing technical role.

Collaborative team player with strong interpersonal skills.

Technical Knowledge

Solid understanding of IT fundamentals (networking, operating systems, cloud concepts).

Experience with VPN technologies and remote access troubleshooting.

Nice to Have

Experience in a startup or scale-up environment.

Experience supporting technical or engineering teams.

What We Can Offer You

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

Highly competitive package (base + equity) with reviews every 12 months.
Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨
Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Quick Apply

Refine Your Search

remote helpdesk jobs in seattle wa

Support Desk Analyst

IT Support Technician I

Help Desk Support

Tier 1 Technician (In-Office)

IT Support Technician

Information Technology (IT) Help Desk Specialist

Help Desk Technician

IT Support Analyst

IT Service Technician

Support Engineer I

Help Desk Technician

IT Technician

NOC Technician

System Administrator

Systems Engineer

Network Operation Center Technician - Part -Time

Student IT Helpdesk (FWS only), F26-S27

Systems Administrator (Engineer)

Infrastructure Support Engineer

Interpreter Services Scheduling Manager

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