Top 4711 Technical support engineer Jobs in Seattle Wa

Technical Support Engineer
Microsoft —Redmond, WA
- $86,100 - $187,400 a year
- Full-time
- Background check
- Computer Science
- 5 years
5d
Customer Experience Engineer
Microsoft —Redmond, WA
- $85,400 - $183,700 a year
- Urgently hiring
- Remote
- Computer Science
- Engineering
- English
9d
Software Development Engineer
The Pokémon Company International —Bellevue, WA
- $117,485 - $211,605 a year
- Hybrid work
- 7 years
- System design
- Bachelor's degree
- Commuter assistance
- Relocation assistance
Technical Support Engineer
Cyberhaven —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
1d
Engineer
SARJ —Seattle, WA
- Remote
- Communication skills
- Entry level
- HTML
IT Infrastructure Support Engineer
Salal Credit Union —Seattle, WA
- $90,035 - $111,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Technical Support Engineer, Axon 911
Axon —Seattle, WA
- $93,840 - $125,120 a year
- Email
- Azure
- 5 years
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Junior Systems Administrator
Overland AI —Seattle, WA
- $81,000 - $100,000 a year
- Computer Science
- Research
- Assembly
- Health insurance
- Dental insurance
8d
Service Engineer I IS - Network Services - Full time, Day, Onsite
Providence —Redmond, WA
- $44.35 - $68.86 an hour
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid parental leave
- Paid holidays
Sr. Systems Engineer - Electrical, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC —Redmond, WA
- $151,200 - $204,600 a year
- Full-time
- 5 years
- Organizational skills
- Senior level
- AD&D insurance
- Health insurance
1d
Senior Reliability Engineer, Amazon LEO
Amazon Kuiper Manufacturing Enterprises LLC —Redmond, WA
- $159,200 - $215,300 a year
- Full-time
- 5 years
- Analysis skills
- Travel
- AD&D insurance
- Health insurance
1d
Sr. Signal Integrity and Power Integrity Engineer, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC —Redmond, WA
- $159,200 - $215,300 a year
- Full-time
- 5 years
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Health insurance
1d
Sr SDE - MES, Amazon Leo, Manufacturing Execution Systems
Amazon Kuiper Manufacturing Enterprises LLC —Bellevue, WA
- $168,100 - $227,400 a year
- Full-time
- Computer science
- 5 years
- Senior level
- AD&D insurance
- Health insurance
1d
Engineer, Tailings & Environment
Teck —Washington State
- Full-time
- 5 years
- Engineering
- Pass drug screening
- Opportunities for advancement
7d
Design Engineer
Pacific Aero Tech, LLC —Kent, WA
- $85,000 - $115,000 a year
- Full-time
- Engineering
- 3 years
- Assembly
- Health savings account
- Health insurance
Quick Apply
Sr. Mechanical Product Engineer
Evriholder Products LLC —Tukwila, WA
- $100,000 - $130,000 a year
- Email
- Hybrid work
- Background check
- Ability to walk for extended periods
- Office
- Health savings account
- Health insurance
Quick Apply
5d
Implementation Engineer – Unified Communications & Contact Center Solutions
Cerium Networks Inc —Seattle, WA
- $95,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Analysis skills
- Wellness program
- AD&D insurance
Quick Apply
Solution Engineer – LATAM (Bilingual in Spanish)
Synology America Corp —Bellevue, WA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Civil Engineer (2-5 Years Experience)
Latitude 48 Engineers —Seattle, WA
- $86,000 - $107,000 a year
- Full-time
- Background check
- Civil engineering
- Research
- Health savings account
- Paid holidays
Quick Apply
7d
Manufacturing Engineer II
VAUPELL INDUSTRIAL —Everett, WA
- $90,000 - $120,000 a year
- Full-time
- Engineering
- System design
- English
Quick Apply

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Technical Support Engineer

Microsoft -
Redmond, WA

Apply Now

Job Details

Full-time
$86,100 - $187,400 a year
5 days ago

Qualifications

Defect resolution root cause analysis
Incident Escalation
Post-sales issue resolution
Cross-functional communication
Failure analysis
Stakeholder management

Full Job Description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Cloud Solution Provider (CSP) Support Engineering team serves as the highest level of technical support for Microsoft's partner ecosystem, resolving complex commerce, licensing, provisioning, identity, and Partner Center issues. The team partners with support, engineering, operations, and business stakeholders to remove blockers, improve supportability, and ensure partners can successfully transact, manage, and grow their Microsoft cloud businesses.

The Cloud Solution Provider (CSP) Support Escalation Engineer owns the resolution of Microsoft's most complex partner support escalations. By combining deep technical expertise, partner advocacy, and cross-functional leadership, this role drives timely issue resolution, improves supportability, and helps partners successfully transact, manage, and grow their Microsoft cloud business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.

Qualifications

Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience
OR 5+ years of technical support, technical consulting experience, or information technology experience
OR equivalent experience

Additional Required Qualifications:

Experience managing complex technical escalations across multiple stakeholders, teams, and technologies.
Strong troubleshooting and root cause analysis skills in complex cloud, commerce, identity, or enterprise environments.
Ability to influence stakeholders and drive resolution across engineering, operations, support, and business organizations without direct authority.
Strong communication skills with the ability to translate technical issues, risk, and business impact to both technical and non-technical audiences.

Additional Preferred Qualifications:

Experience supporting Cloud Solution Provider (CSP), Partner Center, Microsoft Commerce, or similar cloud services platforms.
Experience supporting licensing, subscriptions, billing, provisioning, identity, or access management technologies.
Experience leading critical customer or partner escalations involving significant business impact.
Experience driving serviceability, operational excellence, process improvements, or supportability initiatives.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Technical Support Engineering IC4 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

technical support engineer jobs in seattle wa

Technical Support Engineer

Customer Experience Engineer

Software Development Engineer

Technical Support Engineer

Engineer

IT Infrastructure Support Engineer

Technical Support Engineer, Axon 911

Junior Systems Administrator

Service Engineer I IS - Network Services - Full time, Day, Onsite

Sr. Systems Engineer - Electrical, Amazon Leo

Senior Reliability Engineer, Amazon LEO

Sr. Signal Integrity and Power Integrity Engineer, Amazon Leo

Sr SDE - MES, Amazon Leo, Manufacturing Execution Systems

Engineer, Tailings & Environment

Design Engineer

Sr. Mechanical Product Engineer

Implementation Engineer – Unified Communications & Contact Center Solutions

Solution Engineer – LATAM (Bilingual in Spanish)

Civil Engineer (2-5 Years Experience)

Manufacturing Engineer II

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